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Businiess name:
Manchaca Village Veterinary Care
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Review by:
citysearch c.
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Review content:
My husband really liked this vet at first because they use a lot of technology in their office. However everytime I had to wait a while and when I went in I felt like they were trying to upsell me into a lot of unneccesary extras and this vet was very expensive compared to any other vet I had been to in the past. Recently my dog had a broken tooth and they wanted to do a teeth cleaning and pull the tooth. They did pre-bloodwork which they called to confirm was ""normal"" and quoted my husband a price, which we thought was for both procedures. After I picked my dog up I found out the quoted price was just for the cleaning and they had put my dog under anastesia to clean their teeth only without pulling the tooth. The vet told me this was just like any dentist would do and not do a teeth cleaning and dental work on the same day and out of concern for how long my dog would be under anastesia, which is incorrect because my dentist will do work + cleanings on the same day as long as we schedule the appointment as such. The new quote to remove the tooth we recieved when we picked our dog up, which is really a hard tooth to pull in a dog, was $700 at a minimum, and so I called another vet who my sister in law uses and loves and they quoted me a price for the same procedure/tooth that was less than half the cost. I immediately setup an appt with the new vet and asked that the Machaca Village Vet send my pet records to me including the bloodwork that had been done. Immediately when they sent methe bloodwork I noticed that the bloodwork indicated that several of my dogs bloodwork levels were not close to being in the normal ranges. I thought maybe those levels weren't as concerning in a dog as they would be in a human maybe and didn't bring this up to the other vetrinarian who reviewed my dog's bloodwork and was immediately alarmed by the bloodwork levels done before the other procedure because they were indicative of some autoimmune problems and reccomended I not put my dog under anastesia again until the levels were rechecked. He rechecked the levels while I was in office, thoroughly explained the results and treatment reccomended not pulling the tooth or putting my dog under anastesia considering. The cost of bloodwork, appointment, medicine was half that of what Manchaca Village vet had been charging me for what I consider much better care. Very concerned that I paid for bloodwork for my dog and they called to confirm it was normal, when the bloodwork had charts that even I could tell were not normal when they showed them to me. This oversight is unforgivable, considering my dog may have had complications during anastesia, and would highly reccomend anyone in the area considering vets my new vet, Rosebrock Veterinary Clinic, which is more of a farm vet and doesn't have a beautiful office and all the emails/photos and technology in their office but has already proven to me to show more care and compitancy than Manchaca Village Veterinary Clinic. Wish I had listened to my sister in law sooner.
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