Main Street Music LLC

Offers
Claim
marker

719 Main Street
Waltham, MA 02451

marker
1 (781) 893-6644
Incorrect info? Correct your listing
Managed by Uberall
Photos
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Main Street Music LLC - Waltham, MA
Reviews
( 0 )
( 1 )
( 0 )
( 0 )
( 4 )

Best

The Piano Man has an excellent selection of used, restored and new pianos which it supplies to the area. They have a selection of fine manual and electric pianos, organs, and keyb...

Worst

My mother was interested in buying a piano. She traded in our old piano, and had put down money on a new one. Then, my father suddenly passed away. The salesman refused to refu...

Horrible! Stay far, far away! 12/28/2012

My mother was interested in buying a piano. She traded in our old piano, and had put down money on a new one. Then, my father suddenly passed away. The salesman refused to refund any of her money, and told her she was a bad person for not going through with the deal. They kept calling and pressuring her to do the deal, and even went so far as to threaten her. We didn't go through with the deal, we never got our money back, and they kept our old piano. They are the worst type of human beings on the planet. Stay far, far away from this place. They are horrible people. more
Reply | Report abuse |

BIG MISTAKE! 4/16/2010

DO NOT BUY YOUR INSTRUMENT HER!E!! I chose to buy a keyboard from this merchant to support the local small business community. This was a big mistake!! I knowingly paid more than I would have for the same model on Amazon. The product turned out to be defective after only 1 week of owning it. I went into the store and reported this. This person told me "Bob" would call me. He did not. Two days later I called and was told he would call me back. He did not. I called again and finally spoke to him about an exchange. He told me he would see about exchanging it for a different model and call me back. He did not. Two days later I called again and spoke to a sales rep. He then told me that Bob ordered the model. I complained to him about their poor customer service regarding returning phone calls as promised. He told me it would be in in 7-10 days. I heard nothing for a full 2 weeks. I caledl once again and I was told that it should be in the following week. On Thursday of that next week, after not hearing from anyone I decided I've had more than enough. I called and explained that I now want my money refunded, as I'm not interested in doing business with them. The sales rep told me that Bob will be in in a couple of hours and that he will call me. Three hours later I called back and was told that Bob will be back sometime in the next 3 hours and he will call me. About 2 hours later I received my very first phone call from this store in the month that I have been dealing with this issue. Sit down for this! It is a different sales rep and the first thing out of his mouth after announcing who he is: "Your keyboard is in." How ironic! I finally have had enough, demand a refund, and the keyboard has arrived at the store and is ready for pickup.. If you believe that you are a moron! And the icing on the cake is he tells me that they will only issue me store credit. I explain that I was not told that this was their return policy and I have a right under MA consumer protection laws, to a refund and he tells me - are you ready f more
Reply | Report abuse |

Unbelievable 4/15/2010

DO NOT BUY YOUR INSTRUMENT HER!E!! I chose to buy a keyboard from this merchant to support the local small business community. This was a big mistake!! The product turned out to be defective after only 1 week of owning it. I went into the store and reported this. This person told me "Bob" would call me. He did not. Two days later I called and was told he would call me back. He did not. I called again and finally spoke to him about an exchange. He told me he would see about exchanging it for a different model and call me back. He did not. Two days later I called again and spoke to a sales rep. He then told me that Bob ordered the model. I complained to him about their poor customer service regarding returning phone calls as promised. He told me it would be in in 7-10 days. I heard nothing for a full 2 weeks. I caledl once again and I was told that it should be in the following week. On Thursday of that next week, after not hearing from anyone I decided I've had more than enough. I called and explained that I now want my money refunded, as I'm not interested in doing business with them. The sales rep told me that Bob will be in in a couple of hours and that he will call me. Three hours later I called back and was told that Bob will be back sometime in the next 3 hours and he will call me. About 2 hours later I received my very first phone call from this store in the month that I have been dealing with this issue. Sit down for this! It is a different sales rep and the first thing out of his mouth after announcing who he is: "Your keyboard is in." How ironic! I finally have had enough, demand a refund, and the keyboard has arrived at the store and is ready for pickup.. If you believe that you are a moron! And the icing on the cake is he tells me that they will only issue me store credit. I explain that I was not told that this was their return policy and I have a right under MA consumer protection laws, to a refund and he tells me - are you ready f more
Reply | Report abuse |
No image

Instruments and more! 3/7/2006

The Piano Man has an excellent selection of used, restored and new pianos which it supplies to the area. They have a selection of fine manual and electric pianos, organs, and keyboards in top of the line brands like Steinway, Yamaha and Hammond. They have a huge space showing their best equipment that they encourage their customers to try out. Delivery is reasonable and they make trading up and consignment a breeze. more
Reply | Report abuse |
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Owner Message

  • Since 1993, Main Street Music LLC has provided Waltham and the surrounding areas with the best selection of musical instruments, accessories, rentals, repair services, and music lessons. Our specialty is piano sales, service, restoration, storage, moving, and tuning. We also have extensive experience with home, theatre, and church organs, rotary speakers, and supplies. Main Street Music LLC guarantees free local delivery, setup, installation, and assembly of all our products. We will also follow up in order to ensure your complete satisfaction. All at competitive prices.

Editorial

  • Waltham piano shop carries the area's largest selection of Hammond and Diversi organs.

  • 12/11/2005 Provided by Citysearch
Additional information
  • Hours: monday: 10:00AM-08:00PM, tuesday: 10:00AM-08:00PM, wednesday: 10:00AM-08:00PM, thursday: 10:00AM-08:00PM, friday: 10:00AM-08:00PM, saturday: 10:00AM-08:00PM, sunday: 12:00PM-08:00PM
Offers Offers
  • Achieve the perfect sound at Main Street Music LLC when you use the musical instruments available at our store. Our 4,000 square-foot showroom hosts a wide array of different instruments, available at prices to fit any budget. We proudly carry a full stock of products from some of the leading names in the industry today!
badge