Main Stream Electric

I had purchased a new cook top and needed to have it installed. I called Main Stream Electric and made an appointment to have it installed in a couple days. The electrician was quite late for the appointment, but he called and apologized and gave me a discount on the service call. He was polite and friendly and professional and finished the job quickly. more

I 1st met Shane & his crew when my commercial space in Morgan Hill was being readied for city inspection. If it wasn't for their expertise & involvement with the project we would've never satisfied the City/State requirements. I have since used them for several other jobs & they are one of the most reliable, dependable, communicative, & quality contractors that I've ever had the pleasure of working with. For my electrical needs, they are the ONLY contractor I'd consider using!!!! I highly recommend them... RESPONSE FROM Main Stream Electric: You were great to work with! Thanks for the excellent review and for choosing us. Congratulations on your new business! more

Came at the apppointed time. I was very pleased with the work. more

Had a VERY pleasant experience.. Extremely professional, Prompt, pleasant, COST REASONABLE.. I spoke to all the other electricians suggested by Tesla for the charger installation.. Joe from Main Stream Electric came and got the permits and installations done in 2 days from first call to the job complete and at VERY REASONABLE COST. RESPONSE FROM Main Stream Electric: Thanks for the Excellent Review & for choosing Main Stream Electric Ramesh. Pleasure working with you. more

I would definitely use and recommend your services in the future. RESPONSE FROM Main Stream Electric: Thank you Phyllis! We appreciate the feedback and look forward to working with you again. more

I had paid in advance a whopping $400 for mainstream to install my $300 camera system that I purchased at Fry's Electronics. The job was left in a messy manner & cameras were mounted before I had a chance to approve their exact placement on April 9th, '15. The owner was contacted, he made a few adjustments & cleaned up the mess that was left( such as messy wires hanging down, a camera that had not been mounted securely & coming out of the wall, & an orange extension cord that was running across the carpet!). I thanked Mr. Halstead & later called him requesting a return appt. to install four other cameras. Not only did he give me a recommendation of a Samsung set to buy, which I subsequently did, he planned to come back during the first two weeks of June. When I called to schedule the appt. I was ignored. & even hung up on by the owner himself. I left multiple messages prior to being hung up on for Mr. Halstead to call me & he still has no done so. Meanwhile I sit here w/ the cameras he recommended & have no appointment because the owner himself has decided to completely flake on this job it seems, & I've asked via phone message for a reasonable answer as to why the sudden cold feet, but to no avail. Thanks for nothing Mainstream Electric. If you want to make this right please call Jennifer @ (408) 352-5796! RESPONSE FROM Main Stream Electric: Jennifer, I am not understanding what has gone upside down here. Yes we did come out for $400.00 to install your supplied system in your home. Yes we did notify you that your camera system installation was not a "normal" install since you insisted to have us install ALL "IR" cameras within your window sills on the interior which obstruct your blinds closing properly and left next to no room for a proper mount. But... we accommodated . Yes, I agree that the wiring also looked "sub par" knowing you wanted the wires routed on the surface of all interior walls vs in the attic or concealed in some type of moulding. But yet we still accomodated. No, I never hung up on you within all 24 calls we communicated back and forth with regards to your $400.00 system. No, we never made a secondary appointment to install another system recommended by us for you because there was never a written approved estimate still to date given or signed by you to do because you claimed financial issues would hold this off for some time. Yes , I feel completely confident we went above and beyond to assist you with ALL your camera issues that was brought to our attention from 7 a.m. calls to 11:30 p.m. calls we gladly answered to help you with. And lastly, NO.... I don't feel this review as warranted knowing we provided valuable service well above and beyond your $400.00 value you place on this job. We care for all our clients whether its a small or large project, and with the utmost care to there needs and concerns. When you are ready for a quote to be given for any further work. Please contact us as prior to make arrangements for a quote for installation as we have no pending proposals in our system. I Kindly request you reconsider your rating on us with respect to what we were given to work with and ultimately got you exactly what you asked for. Thank You, Shane Halstead more

I feel very lucky to have found Mainstream on Google. I was in a very desperate situation with my A/C unit only working at half capacity for over three weeks. The temperatures were anywhere from 85-95 degrees each day. I was really suffering. My solar panel company kept giving me the runaround with this electrical issue that they caused. These very professional guys came in and fixed the problem. Rick headed the team and work in the heat to solve my issue. They went above and beyond to make sure that my A/C unit was working at full capacity. They were polite, organized, timely and efficient. These guys have a customer for life. RESPONSE FROM Main Stream Electric: We appreciate the review & the opportunity to work with you. Thanks Vickie! more

Main Stream Electric came out & helped me replace the wiring in my house & changeout some fixtures in my living room & kitchen. They did a great job, left the place clean everyday & were able to start within a couple days. Highly recommend if you need an electrician. more

I called after hours when part of our power went out. It included the heater, freezer, refrigerator and microwave oven. Rick came out and assessed the situation and gave us our options. We went with a new line and he squeezed us in the next day. He and his team of Ricky and Gabe did a great job and worked until 9:30 p.m. to get everything up and running. more

I recommended Rick-100% more

After reading lot of reviews, I decided to try Mainstream Electric. The work was good initially by a tech name, Dave. But later I was shocked to see response after install under warranty period. I sent so many text messages and left voice mails over past 2 months. He did not respond. Whenever I called he just hung up on me without talking. I did not know what to do. I check CSLB, License board and see that license is suspended. Then I happened to call 916 area tel.no. The owner Shane picked up and told me that Dave was fired. It is just scary to see tech personnel can really mess company reputation and its customers. I was disappointed to go through this. more

I call Mainstream Electric after the fluorescent lights in my kitchen went out. Rick arrived in the time frame that was given to me by the receptionist answering my call. Rick informed me that both ballast needed to be replaced. He returned the next day with help, changed the ballast and cleaned up in about one hour. My only complaint, now I have more light in the kitchen and now I have more cleaning to do. more

My house nearly caught fire this last past Sunday and I had to shut the main circuit off. I had no internet and called a boyfriend and mom to find me reliable electrical tech's. I called four people before mainstream. One person called me back and said they were booked and referred me to to others even after I told him my house could have caught fire, he still didn't offer to come out and take a look. The other three never returned my call. So, when I got a hold of mainstream electric they answered the phone first time and had a tech call me within 15 minutes and was out to my house that same day within the hour of the call. I was so relieved. He was able to restore power to the house. I was planning on replacing the junction box at some point since it was the 1974 house original plus all the circuits in the kitchen were routed to the same fuse. That's why I kept popping fuses which led to the overheating of my junction box. I decided to have Mainstream Electric install a new junction box and rewire some of the appliances in the kitchen so I would not have a continuing shortage problem. They worked with me on the price and were reasonable. I felt very safe to use my appliances and I'm glad Mainstream Electric were able to make my home electrically safe again. My tech was Rick and he is very nice and thorough with explaining and answering my questions. He even came back at the end of the night when I got off work to help explain what wires went to what appliances so that I am aware. Very thought-full. Thank you Rick. I will use again for other projects. more

Thank you to Rick Stites for giving such courteous, knowledgeable and fast service regarding my emergency electrical problems! Rick was so friendly on the phone and was at my home within the hour. He inspected the issues confidently, repaired the problems and explained everything to me in a clear and concise way so that I could understand it. Thank you Rick! I highly recommend Rick for all your electrical needs! more

Main Stream Electric needs to be VERY transparent in providing information to their prospective clients, in particular, as it relates to their fees. The $20.00 call fee sounds appealing, but when it comes time to detail the costs of the job, it’s a whole different matter. I don’t know of a service that will charge you $189.00 solely for determining the issue and then another cost for the job/repair at hand! To replace a single and double outlet, $189.00 To replace the box that houses the outlets, $389.00 Once determined that these costs were just out of line with “reasonable” therefore will NOT use their services, I requested to STOP, and will pay for the $20.00 call fee. Realizing that it was NOT going to be an easy prey to overcharge, technician demanded a fee of $135.00 for the hour worked? since he had already started to work, in addition to the $20.00 call fee. Technician arrived at 9:30 AM, stopped at 10:15 AM, it took him a better part of 30 minutes to explain the issues, walk him over to the panel and thereafter, he began to disclose the item-per-item costs. So, he is totally wrong in insisting to be paid for one hour’s work. Be aware of opportunists looking to overcharge, you truly must be vigilant! Hope this is helpful to unsuspecting consumers. more

Even on Super Bowl Sunday they came out to my house on within an hour of my call to troubleshoot wiring issues with my heater that kept it from going on. Rick the technician was very knowledgeable and extremely helpful! He honestly taught me about the conditions of my wiring and recommended the best options from a safety perspective. I plan to only use these guys from now on while set up to upgrade my homes electric wiring. more

I had the unfortunate circumstance of some JACK WAGON stealing my main electrical breaker from my home while at work. I had to find an electrician, get a permit for inspection and clear it for electricity to be restored. Shane and Tim responded to the home within 60 minutes, and were personable, professional and knowledgeable. I was so relieved. They actually went to file and pick up the permit, arranged to have an inspector out within hours and calmed my very restless nerves. They did excellent work, went above and beyond, discussed the parts and circuitry with me and even offered to bring me Starbucks! They nearly made me cry with relief! I will recommend this company to everyone I come across for a long time to come. more

Did exactly what I needed them to do, very neat job, these guys are pro's. Will call them again. more

They were awesome - I called on a Saturday and they were out within an hour and did a great job - very fair price - I will use them again and you should to - more

We had our panel box broken by a utility worker. With 3 small children, we could not go the night without electricity. Mainstream Electric came out immediately and began to work on it. They continued the work the next day and did a great job. They also helped us find a good stucco person to repair the wall where the panel had been attached. Lastly, they helped us to get our money reimbursed from the utility/city when they were refusing to do so. I would highly recommend them! more