I've used this service 3 times. 1st time was more than a year ago, & the lady did a good job, though I found the service to be pricier compared to others out there. About 2 mos. ago, I set up another appt. I specified that I would provide supplies (to avoid the extra fee for theirs). I wasn't home during the svc. (my husband was), & came home to a pleasantly clean & fresh smelling apt., though she had not touched my supplies. My husband said she was friendly and polite. I scheduled another appt. 2 weeks later, and again said that I would provide products. They had sent a different person this time. I got home from work as she was finishing up. She was curt & abrupt, & changed out of her uniform in my bathroom before she left (unprofessional). They call the office to have you speak to management before they leave, but it's not possible for me to say I don't like someone or their work with them standing right in front of me (on their phone, no less!). Again, she used her own supplies, and her mop smelled so bad that I felt like mopping my floors again to get rid of the smell. I had to light a candle and open up the windows. She did a mediocre job with the cleaning, and left streaks on my mirrors. But here's the icing on the cake: I was quoted $155 on the phone for 3 hours. My credit card was charged $190.00! My apartment is less than 700 sq. ft. She arrived at 3:00 & left at 5:30. You do the math. Needless to say, I will be using a different cleaning service next week & from here on out.
Pros: Last-minute scheduling possible
Cons: Prices misquoted/overcharged, unpredictable jobs.
more