I wanted to express my gratitude and appreciation for the service provided by Rebeca Flores and her partner, Eric. Rebeca made the evaluation of the issue we were having and she explained in detail the various courses of action that could be taken. After we made the decision, she explained what the process would be, time frames, prep requirements, etc. On top of all the excellent communication and explanation, she was able to schedule work to start the following day. She and Eric arrived in the morning, they put down copious amounts of drop cloth, taking every precaution to protect our home. They worked in unison for hours to complete the task and concluded by testing and verifying the work they had done. I was apprehensive about having this repair completed, however, after talking with Rebeca, and watching her work, I was very comfortable that the work was being done to the highest possible standards, by two excellent service technicians. Magnolia Plumbing is fortunate to have such courteous, knowledgeable, personable and competent people on their team. Thank you again for an amazing experience.
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