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MCP Plumbing and Heating

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134 Gold St
Worcester, MA 01608

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(508) 791-4500
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Reviews
( 25 )
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( 9 )

Best

Quality work! Thank you so much for helping on short notice!

Worst

I don't normally do this but after the experience I had I find it necessary to warm my fellow homeowners. Stay away and call someone else!! I called this firm to repair issu...

Editorial review from Citysearch 11/21/2012

I found MCP Plumbing & Heating to be a very reliable, competent and friendly company. When I called them because the heat in my house was out they came right away and were reasonably priced. So when my toilet was leaking three days later I called them to fix that too. Both times the servicemen were professional, neat and friendly. I would recommend MCP Plumbing & Heating to all my friends and relatives.\r more

Editorial review from Citysearch 10/10/2012

I recently had the rear bumper fixed on my car. The men at Center M1952, on Andresen - Vancouver, WA did an excellent job. I will return to Maaco if needed in the future. I will also recommend Maaco to others needing car repairs. I can't praise them enough, that is how impressed I am at the job they did. \r more

Editorial review from Citysearch 8/22/2012

Great service. Came out to my house with a quickness and I was very grateful. Thanks! Would recommend to anyone.\r more

Editorial review from Citysearch 8/21/2012

Well the diagnostic is great. Will recommend your services to friends.\r more

Editorial review from Citysearch 8/13/2012

Dominick did a very thorough job and was quick and efficient.\r more

Editorial review from Citysearch 8/7/2012

Fast and knowledgeable tech. Great customer service operator at main office. Thanks for everything.\r more

Editorial review from Citysearch 8/2/2012

Great job and fast! Justin was great!\r more

Editorial review from Citysearch 8/2/2012

Quality work! Thank you so much for helping on short notice! more

Editorial review from Citysearch 7/26/2012

Bill was a pleasure to talk to, very friendly and provided good service.\r more

Editorial review from Citysearch 7/17/2012

Tech was on time, very knowledgeable, and next time we call I will ask for Chris. Thx!\r more

Editorial review from Citysearch 7/16/2012

Travis was so nice but we were never told about the $75 trip charge. We feel that should have been explained to us before Travis came out.\r more

Prompt and very communicative 7/9/2012

MCP Plumbing and Heating worked on my A/C unit. It's working fine now so they must have done their job right. They were very cooperative in their communication. Their communication with me was excellent. more

Excellent first time service. 7/5/2012

MCP Plumbing and Heating was very courteous, helpful, and informative. This was our first time using them. We would definitely use them again. more

Editorial review from Citysearch 6/20/2012

Great! Excellent service from the first phone call from Maureen to Dominick's prompt and courteous service! Thank you! more

Came out quickly and had everything 6/1/2012

Came out quickly and had everything repaired in just a few hours. Thanks for great service! more

Nice Job 5/16/2012

Very happy with work. Did a nice job, clean up was great. Dominick was very informative. more

fast and efficient service 5/8/2012

My air conditioning unit went out on one of the hottest days of the summer. I have 2 small children so getting this fixed was crucial! The guys at MCP came out fast and had it working within the hour. I'm so thankful they made it out quickly and worked efficiently. Thanks again guys! more

Excellent Service 4/25/2012

They came right away and stayed all day to fix the problem and when the problem proved to be worse than it looked on the surface, they came back promptly to fix it. Excellent service for a good price. more

Excellent work, will use again! 4/19/2012

They were quick to respond, professional and was very informative. He educated me as to how I could perform the maintenance myself in the future. more

Worst Experience Ever 11/10/2011

I don't normally do this but after the experience I had I find it necessary to warm my fellow homeowners. Stay away and call someone else!! I called this firm to repair issues with my furnaces after the last storm. After they arrived and assessed the situation I was informed that a relay needed to be replaced on both furnaces and one furnace required a new Auto-fill and low water cutoff. The former thy could replace immediately and the former they would need to confirm the price. After replacing the relays I was informed the cost would be $750. As one furnace was operational and the other partial working I paid the fee just glad that my tenant and I had heat. Imagine my surprise when I found out that the relay described and documented were less then 20 dollar parts and additional components have been replaced. (Pending itemized documentation for the insurance company). After receiving a call from MCP regarding the additional repair estimate of 900 dollars I decided to get a second opinion. Good thing I did the final repairs (low water cutoff and auto-fill repair) came to 450 dollars and I confirmed there operation. When MCP returned as there install prime controller wasn't receiving a call from my thermostat. I was first informed that the replaced component hadn't been replaced and they were bypassed. As I started the heat upon my return home and verified they were functioning when I arrived home in the afternoon, imagine my surprise they were no longer working and the wiring had changed. The MCP tech was unable to communicate why the control head wasn't responding correctly to thermostat to a 10 yr veteran. Although he did inform me that the entire thing need to be rewired and he would be more then happy to fix it for a fee. I wish I had found this site prior to calling. Lessons learned I guess. more
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Additional information
  • Hours: Monday: 12:00 AM - 11:59 PM; Tuesday: 12:00 AM - 11:59 PM; Wednesday: 12:00 AM - 11:59 PM; Thursday: 12:00 AM - 11:59 PM; Friday: 12:00 AM - 11:59 PM; Saturday: 12:00 AM - 11:59 PM; Sunday: 12:00 AM - 11:59 PM
  • Payments: Master Card, Discover, Visa, American Express
  • Neighborhoods: South Worcester
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