Lynnwood Honda- Used and New Vehicles

Very helpful friendly service. We explained what we needed and wanted and EJ made it happen. Everyone was helpful in trying to get us in and out since we came in with our two small children. more

We were very pleased with our overall experience. EJ was very polite, and he was able to answer all of our questions. more

The best thing about Lynnwood Honda is the no-pressure approach by the salespeople. It helps making such a major decision much less stressful.\r \r This is the 4th Honda I have purchased at Lynnwood Honda since 1986, and have always had my service there as well. No wonder you are the winner of so many Presidential Awards.\r \r E.J. and John were delightful to work with...both nice young gentlemen. They were very good at explaining the electronics in words that a 70-year old could understand...a real feat!\r \r Thank you all so much, I love my new Accord Coupe. more

We wanted to express our sincere gratitude for the outstanding service we received at Lynnwood Honda during the month of November.\r \r It began with the Costco online quote during the evening hours. Within an hour Mark Baker contacted us and set up an appointment with us the following day.\r \r He shared his expert knowledge regarding the vehicle we were interested in. With the information he shared about the new changes made to the 2012 model, our mind was set on purchasing a 2012 or newer.\r \r He kept in mind our needs and showed us the last 2012 Honda Pilot on the lot. It was a very quick transaction with no hassle. He was professional yet personable. Never did we feel that we were at a typical car dealership!\r \r We believe that Mark deserves recognition for his outstanding service which made it an easy decision for us to purchase through Lynnwood Honda.\r \r We noticed when we arrived home with our new Honda Pilot that there was a deep long scratch in the windshield. Mike Marks in the service department arranged for the new windshield to be installed at our residence to make this less of a hassle on us. Again Mike was very kind, professional, took care of the windshield promptly. Once the windshield was replaced, he followed up with a call to assure we were happy with the service. Again, we feel customer service is hard to come by nowadays, but not at Lynnwood Honda! Please send our many thanks to both gentleman for making our purchase and service absolutely pleasant. more

This was the easiest car purchase we have ever had. All price discussions were over in 30 minutes and we were very satisfied with the overall process. They are a great dealership and we will be back for future purchases. more

Tracy was helpful and gracious. She answered all my questions and went above and beyond. She didn't try to sell me something I didn't want, but listened to what I needed. I would do business with her again anytime more

Rick could not have been better to work with. It was the perfect buying experience. Father John Bowman Saint Annes church more

We showed up today with cash in hand wanting to but a Honda Cr-v. Lawrence met us at the door with a smile and listened to what we wanted. He explained what the dealership was all about and listened to our offer. We did not want to negotiate or have the typical back and forth you would come to expect. Lawrence understood this, listened to our offer, and came back with a great offer. We bought the car and will now refer anyone and everyone to this dealership. I cannot imagine a more stress free or hassle free way to buy a car! Thank you so much! more

Rick had been so helpful with the entire car buying process. He listened to what I wanted and made suggestions. But, I didn't feel one bit pressured unlike other dealerships I visited. Great customer service definitely does make a difference! Thank you Rick!! more

Kat never pressured me, which I appreciate, since many dealers and car salespersons leave you with the distinct impression that they are trying to manipulate you into buying a car--and for most people, that's a very unpleasant experience. Kat was at the complete other end of the spectrum. I would (and will) recommend her in a heartbeat to anyone I know who wants to buy a Honda. As far as I'm concerned, she has the perfect balance of knowledge, professionalism, and interpersonal skills. I felt that, although I ultimately paid a bit more than I wanted, her course of conduct during the price negotiations was scrupulously fair and conscientious. As a result, I did not walk away with any sense of buyer's remorse. I have never bought a car at Lynnwood Honda before, but the next time I need a car I will come here first, so long as you continue to have people of the caliber of Kat. more

Just came in to ""look"" at a car I saw on Cargurus..Kat came out almost as soon as I parked my car and offered her services. She has a wonderful way of finessing a deal...she went over and above..develops a great personal relationship and I greatly appreciated her service and caring...waaaaaay beyond! TRUST was developed...so I bought a car!!! Thanks. more

I brought my car to get the timing belt changed, for a 90,000 mile checkup, and to find why I was getting 2 error codes. I told them the error codes I was getting and asked them to diagnose it. I changed my mind about the timing belt when they told me it would be $800. They diagnosed the issue for $99 and told me they were receiving the same 2 error codes I told them I was receiving and that they would have to replace the EGR and ATTS modules totaling $1500. I was already upset because they did no more diagnosing than I did. I found online that all I had to do was clean the EGR ports, which cost me about $20 in supplies and 30 minutes of time. It fixed the engine codes. When I went to Downtown Honda, who had the EGR port plugs in stock, they told me my timing belt had already been replaced by the previous owner 10,000 miles before, information Lynnwood Honda was well aware of, but chose to keep from telling me. They also told me that many Preludes have the same error codes, and cleaning the EGR ports would fix my issue. They told me that without the $99 ""diagnostic"" fee. If you're looking for an honest Honda dealer/repair, opt for Downtown Seattle, over Lynnwood. more

To be a salesperson at this nice of a dealership, he should not belong there. He was a decent salesperson but for some reason when we started to look at the #'s as far the price and trade he really gave me low offer on my nice accord it did have about 150k miles but still in good running condition. He told me he would give $1000 which KBB said 2500. But rather than recieving a better offer from the dealer he said thats all I can give but my son is looikng for a car and can give you $1300 cash. I decidied to not trade it in nor do business there as I felt that not only was I gvien enough for my trade but this short and very stocky filipino salesperson was trying to persuade me to sell my trade to him(he asked me about 4-5times) and I kept telling him no! To anyone going there with your trade be weary of this salesperson as I have heard from other bloggers that he has actually bought trades from customers to meet at another location...Please be careful if you walkinto this store and he happens to greet you! more

Extremly easy process. Will definitely recommended to anyone looking to purchase a vehicle. more

After being treated horribly by other dealers because of bad credit, I was treated very respectful. My truck caught on fire and I needed a truck to stay in business. The whole dealership helped me by finding what I needed and for a great price! Thanks Cale and Mike, you gave me a change to get back work. I will refer many to you. You are tops to us, thank you so so much for giving me back my business! Pros: Respectful more

Mike, even after buying several Hondas from you over the past two decades,\r and having them all serviced by you, my wife Liz and I continue to be amazed\r and impressed as we ""experience the difference"" at Lynnwood Honda.\r \r This month we bought a new 2009 Accord for Liz, and it was an utterly\r painless interaction. God just doesn't make a better salesperson than Robin\r Hanson who also sold me a new 2009 Accord last December. She doesn't know\r the word ""pressure."" Her outstanding product knowledge, personal concern\r and efficient manner assured us that we were doing the right thing.\r \r With a big assist from Rob in Sales' catbird seat and Christi in F&I and\r Merle in Service, Liz is loving her new wheels. However, I must say it was\r not easy to pry her out of her red 1995 Accord which we bought new from you.\r She's enjoyed all 50,000 miles that she's put on it in fourteen years!\r \r You promise ""fairness, honesty and courtesy,"" Mike, and to a person, you\r deliver that and more. \r \r Please let these folks know again how much we appreciate them and respect\r the way they care for us. You and Wendy and your team are peerless.\r \r With best wishes for your new model year,\r \r (For Liz) George Toles more

Lynnwood Honda is great, buying a new car was easy and convenient. The service department has always been wonderful to me. more