We have been here about seven times in the last 6 months. In the past we have always been surprised by the pleasant ambience, good service and good food.\r
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Our last experience though, was horrible. We had a rude and overbearing server named Scott. On top of that, they pretty much told us never to come back. Reason? We asked for Penne pasta instead of Spaghetti with the roaster red pepper sauce. Here is how it went:\r
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We: We are vegetarian, so could we get the roaster red pepper sauce with the penne pasta and any vegetables please?\r
Server: Uhhh ... well, we just had a BIG meeting and we were told not to change the orders because that takes away from the experience. I would have to ask my manager.\r
We: Sure, could you please do that and let us know?\r
Server: Well, I asked and this time we will do it as a favor. But not next time onwards.\r
We: Oh, all right.\r
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There you go. They can't combine a different pasta with a sauce? What kind of Italian place would behave like that? We have been to a large vareity of Italian restaurants in Houston, NYC, SF, Seattle and elsewhere and this is the first time we have had this experience.\r
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I wouldn't recommend going back to Lombardi's in Issaquah ever.
Pros: Better food than other Italian restaurants
Cons: Poor service, high prices, poor ambience, poor cutlery and limited choices
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