Lee's Summit Honda

I'm writing to express my sincere appreciation to Denis L. Bodenhamer and Rebecka Gorrell for exceptional level of customer service my husband and I received. It is easy to see why the Lees Summit Dealership is an award winning organization. this will be my 4th purchase of a vehicle from your dealership. I have always had a high degree of satisfaction with Honda vehicles, but not necessarily with buying experience. Buying a car is stressful, but they are both so very professional and pleasant, they made the entire process as easy and uncomplicated as possible. more

First and foremost, thank you....thank you for everything. You are indeed gentleman true to your word. I respect and appreciate you both.It's been a while coming, but I am a HAPPY Honda Fit owner! I love driving it and find myself looking for places to go. In comparison to many Civics we've owned, I believed the noise in the rear of my civic was excessive. Your willingness's to repurchase the car was honarable and extraordinary- again thank you from my heart. I'm proud to tell people where we trade; Lee's Summit Honda is the best. more

Super convenient location. Purchasing process was smooth. more

Lee's Summit Honda specializes in Honda maintanance. My experience has always been good. They are fast and friendly with usually little wait time for routine things. Are they a good deal? The oil change is because they give you a punch card and get a free oil change after so many. more

Knowledgable sales staff. Not high pressure. Professional and cooperative service department. more

We had a great experience getting an oil change and scheduled maintanence. The staff was very friendly. They called the next day to see if we were happy with our visit. more

This place has totally SCREWED my daughter. She is on her 3rd and last Honda. Took it into Lee's Summit Honda for 100,000 mile maintenance. Car ran great, no problems always on time with maintenance. Well, $1,000 for maintenance and then "found" another $1,000 worth of problems so $2,000 later she takes it home. The NEXT day the electrical system goes out, the transmission starts slipping so back it goes. They told her bad battery and transmission. WTH? Ran fine until they got ahold of it. Thanks for nothing Lee's Summit Honda. You should be ashamed of yourselves for taking advantage if a young woman. more

Purchasing process was smooth. But, we also bought a window tinting and all weather package. Scheduled an appointment to get parts installed and from then on it has been a nightmare. Took our vehicle in for installation and the next day we went back to pick it up and nothing, I mean NOTHING was done. It just sat there the whole day. What a waste of my day. The worst part about it is that nobody had the courtesy to call us and let us know. So, I had to leave it for another day. Went back the following day to find out that the guy who installed the all weather package messed up the bumper application. They told us another part should be in monday morning and someone would call us that morning. Waited all morning and NEVER received a call. When I called they said the part would not be in until wednesday at the latest. Talked to the general manager and he seemed irritated about having to deal with our situation. It's just amazing how people think that their time is precious and everyone el more

Purchased 2 new Hondas in about a 9 month span. Four months after the second purchase, it was totaled in a bad accident. We went back to replace it with an identical car. We were told the price would be $1500 higher now. What?! Umm, 4 months later, 2010 cars ready arrive on the ground, and you can't match a previous sale price on a leftover 2009 car? We were told that basically market conditions have changed, and that with the cash for clunkers program coming, management was not as willing to deal on cars due to supply and anticipated demand. Well, sorry we were rear ended and our car was totaled, not our fault. Would have been our third new Honda in a year from this store. Seemed to be little to zero sense of urgency to get us into another Honda...they wanted $1500 more for a duplicate Civic. All we were asking was to pay the same price for the same car from 3.5 months earlier. We left, feeling like very unvalued clients, and bought a new Mazda, which actually we like better. Still, disappointing that when push came to shove, LS Honda couldn't have cared less whether we were repeat clients. Guess they already had our money twice. Pros: location Cons: no loyalty more

Lee's Summit Honda specializes in Honda maintanance. My experience has always been good. They are fast and friendly with usually little wait time for routine things. \r Are they a good deal? The oil change is because they give you a punch card and get a free oil change after so many. However, you should always shop around for large repairs.\r I will go back, of course, for my routine maintanance. more

We had a great experience getting an oil change and scheduled maintanence. The staff was very friendly. They called the next day to see if we were happy with our visit. more

I have heard she was later fired, but we were lied to regarding the purchase of a Element from Lee's Summit Honda. We ended up taking our business to another dealership and have since purchased 2 additional new cars (see my other reviews to see where) but we were so dissapointed that Lee's Summit allowed someone with such low ethics to represent their business. Super convenient location, but unless the sales associates are honest, it is worth it to drive just a little bit further. more