Lee, Andrew Y, Dds - Dental Plus Dental Group

You must stay away from this place!!! Please run away and find another place to take care of you...these people should be a shamed of themselves. I can not believe that Leon Roisman the owner can go to sleep at night knowing he is stealing and lying to people. They took so much money from me and my insurance and did not deliver. Refused to refund me and I found another place that is good and honest. ALL THE POSITIVE REVIEWS ARE FAKE!!!! It really is the worse place I have ever been....I took my family to else where and I know what goes around will come around. Leon Roisman you will burn in hell for stealing and lying. All the people who work there will also burn in hell with him since they all know what is going on at that place. more

Okay I was on the other side of the coin GOT HIRED HERE! I got hired there as a Gum Specialist Treatment Coordinator! Ok first of all I waited 2 hours for an interview had to leave to go back to my current job and come the next day for another interview!!! So next day it was my 1st day, I filled out a book new hire paper work! Then they start me off with the ssshhpill I am supposed to give my patients! OMG they want me to sell 4,000 gum treatments for patients with gum disease! I worked for a wonderful Periodontist (gum specialist in south Pas. ( Dr Joseph Hsiou) he was reputable kind listened and cared, never overcharged and his pts loved him! He is the Best! I screwed up by leaving his office!! Anyway they wanted me to pay 75$ a month for employee parking I was like WTH!!! They should pay that for their employees. I mean they got this office like a sweat shop! Back office hidden dark cubbie holes every one has a function down to x-ray and even file clerks and call center personnel! All hidden of course the Back office Supervisor Hygenist Susan is an old miserable woman. Who was rude and very un welcoming! Dr Roisman was nice enough but is mis guided, I think he is just running a sweat shop of a dental office!! I was thrown into the position had to stay an hour overtime and they had me calling all these next day patients to collect their co pay over the phone before they even came in for their appointments!! I was like hell no I am a dental assistant currently working in the Pasadena Area for 12 years and every patient we got that came from them hated this place! And complained about over charging and Dental Plus horror stories! I saw first hand as an employee what kinda scam they were running I was like no way! I am a caring assistant who will not conform to the bulling tactics of a sleaze ball joint like this! Even I have standards! So in closing stay away!! I would not take the job cuz they were crazy, rude, and dis honest. Dis organized and had a 1978 computer system!! Black screen with green letters!! LOL a million dollar company dam upgrade your software at least! If your going to be ripping off folks! STAY AWAY FROM THIS PLACE!!! EVEN IF YOU LIVE CLOSE BY!!!! Come to us up the street! Gentle Care Health Spa!!! We Will Treat You Right! more

My experience with the Doctor and his staff for the most part is exceptional. I met with Dr. Roisman and he was understanding and very nice . I am a dental chicken !!! They have really done an amazing job !!! I had several horrible expereinces with my previous dentist and I changed to Dental Plus and I am glad I did..don't listen and read all of the negative reviews, go in and see for yourself...I was not sure after reading all of the negative reviews but I went anyway and I am glad I did.. The Supervisor, Susan is also very amazing, if you have a problem, call her and I promise you she will fix it !! more

First, I would love to thank Michie. She helped me with a payment plan and explained the cost and made me feel comfortable. She got me an appointment as soon as possible. Next, thank you Dr. Farid, he explained my condition, told me about the procedure and took excellent care of me. I feel brand new. Thank you so much. Now I?m not in pain anymore. I can eat anything without eating on one side of my jaw. I don?t have headaches anymore. I?m glad that I was fortunate to be a patient of Dental Plus and they are welcoming and comforting to all their patients. I feel really happy to be healthy again. I will recommend anyone who needs a dentist to Dental Plus. more

One dentist said my tooth #12 needed a root canal, but their, theretofore respected as personable and trustworthy, ""diagnostic"" dentist, Dr. Freidman, said he wasn't so sure. Well, just because I then obtained a second, outside opinion, i.e., from another office's endodontist, I was abruptly notified that I had been dropped by Royceman (Dental Plus) as an insured member of Dental Plus! (Only emergencies would be handled for the next 30 days). Then, while still in the trying process of finding another, Pacific Union Dental insurance-covered dentist, that tooth literally just 'crumpled away' one bad day & was obviously a total loss!!\r Maybe Royceman was 100% diagnostically right, or maybe it just needed, say, a crown, but because he wouldn't countenance a second opinion, I lost that tooth! more

I've had several cleanings here and found the experience exceptional. You get your gums massaged with your cleaning. It was almost like a spa experience. I had a tooth pulled and the staff were so comforting since I was freaked out. I've seen 2-4 different dentists and found them all to be wonderful. I got the invisalign braces and love them. They are clear plastic and other people don't even know I have them unless they are super close to me. I totally recommend them! more

Good afternoon! I wanted to take a moment to write a positive feedback regarding my visit to Dental Plus today.First, I would like to acknowledge Jasmin, who is a receptionist for the orthodontic department. Jasmin is a very pleasant person, who communicates well and is aware of her patients at all times. Secondly, I would like to give thanks to Laura Beltran who has helped me understand my rights as a patient and has helped me with many ways on how I can pay for my braces. Thank you guys at Dental Plus. more

All the positive reviews are fake, just click on the names of people posting good reviews you will realize that this is what they do for a living (get paid to write good reviews). How low can a place be when it has to pay people to write good reviews, go on yelp and check the real reviews. What should we think of place whose director has been involved in more than 50 lawsuits for dental malpractice? do yourself a favor and check this place in the LA court records... Also there is reason why your they ask you to pay up-front: you will never see you money again even if they don't complete or mess-up the procedure... more

I have read many of the reviews that have been written about this practice and all I can say is, ""they cannot be talking about my DENTAL PLUS"". I am a Health Care Provider and am accustomed to not only giving quality healthcare, but receiving quality healthcare...and DENTAL PLUS is quality in every sense of the word. I have been a patient with this practice since moving to California 12 years ago. I needed and have undergone many procedures, some of them quite extensive, and all of them were done with perfection! Each dentist/surgeon/endodonist/ was exceptional! Pricey??? NO, you get what you pay for! For each procedure that was recommended, I recieved at least 2 estimates of the cost. One offering safe, effective and customary care and one that offered the ""premium"" care that usually included materials that were superior because they would last twice as long as the ""usual and customary"" material that insurance companies routinely pay a fraction of the cost. Anyway, despite what you may be thinking, I am not rich - in fact most of the work that I chose to have done was far in excess of what my dental insurance would reimburse. But having poor quality work done by poor quality practitioners is not a bargain. It will cost you in the end by causing more pain and maybe even harming your heath. I must mention that my teeth -ALL OF THEM!!!- look fantastic. Thanks to Dr. Dominic LeTrong (Cosmetic Dentistry) for my beautiful new smile. Anyone who is considering any cosmetic work- seek him out!!! For Oral Surgery- despite what one reviewer said, I highly recommend Dr. Hunt. He has done extensive surgery on me, all with perfect results. One last word! The staff (all of the staff) are OUTSTANDING. From the moment you walk in, their concern is that you have a safe, pleasant, and quality expereince. Dr. Leon Roisman has created a superb, ""One-Stop-Shop"" for all of your dental needs! TRY THEM OUT! more

I've been reading the bad reviews below and I can only tell you about our experiences, which have been very good. We've been customers there for about 4 years now and they've been a godsend. My wife suffers from severe anxiety and a terrible gag reflex, so anything really invasive is a huge challenge for her. Their DOCS (conscious sedation) procedure is fantastic and has made it possible for her to have the serious dental work that she needed done. I was particularly impressed by the bone graft (actually not so much a graft as stimulating the growth of new bone) in her lower jaw..fantastic work! The doctors have been almost invariably helpful, informative, skilled and really nice people in general. Drs. Roisman, Friedman, Hunt and Hopper particularly come to mind, and some of the staff are heroes. I particularly like Bobby, who makes each surgery appointment as pleasant as possible, and Amber, who's been so helpful with all the scheduling details that a complicated program of dental work requires. Now..a few words about some of the negative reviews. They ARE a big business, and they have lots (I'd guess somewhere between 50 and 100) people working for them. That means it's not going to be as personalized as your friendly neighborhood dentist, obviously. Particularly if you have to see more than one doctor on a visit it can take some waiting as he or she is held up in another appointment, etc. *shrug* It's the price you pay for dealing with a large dental office with a large staff of specialized dentists. The other piece of bad news is usually the cost. Dental Plus can do some great work for you, but your insurance is going to cover a small fraction of it, so there will be a large bill to pay. We've found Carmen, who handles the finances, VERY helpful in this, and I just don't recognize the experiences in the other reviews as something I'd expect from Carmen. I can only talk about our experiences with her and they've been wonderful. Yay, Carmen! If I had any criticism is that they're sometimes a little chaotic in that information doesn't get passed from one person to the next. Just the hazard of a large office, I guess, and no biggie. Summarizing...a great group of dentists, who can do wonderful work. Their DOCS (conscious sedation) procedure is a life-saver for anyone with serious dental anxiety problems. And no, this is not a paid announcement, nor am I Dr.Roisman with a false moustache. I'll be happy to talk to anyone who wants to know more about our experiences there. more

I was very reluctant to get my teeth whitened by a professional. I have VERY sensitive teeth and I can't even make it a week with ""Crest Strips"". I went to Dental Plus and with them knowing my history of sensitivity, they recommended ""Power Blast"" whitening technique. This is supposed to be the latest and greatest for ultra-sensitive people like me. It's as simple as going in to Dental Plus to get molds made (step one), going in for a beginning conditioning treatment (step two), bleaching at home for two weeks (step three) then going back for one more treatment in the office, two to three hours, but surprisingly very comfortable (step four). After these procedures you need to bleach with the trays monthly for keeping up with coffee, tea, etc stains. I just could not believe there was no sensitivity during the treatment! The last in-office treatment had only a few moments of being uncomfortable, but totally manageable, not painful like before where I couldn't even drink anything cold for days. This is the best whitening system ever! My husband did Zoom which was much more uncomfortable and time consuming and didn't have nearly the results mine did. WOW my teeth glow in the dark!! Thanks Dental Plus. more

I have to say that I was reading the reviews for this office as I was waiting in my car for my appointment, and I almost didn't go in. I hadn't been to the dentist in 8 years, and this was one of the offices that my insurance covered. So I thought what the heck, I will just be annoying and ask about how much everything costs. I walked in and asked how much my co-pay was, and the receptionist said nothing. So everytime they did an x-ray or exam, I asked if my insurance covered it first. I can say that I had a great experience. From Marcus, who took my x-rays to Adrian who was my Dr., to Noreen who did my cleaning - I can honestly say I am shocked by the horrible reviews, because they were great. I can say however, that when I was finished they sent me to a follow up counselor and she tried to get me to pay the $134 for the one cavitity I needed filled right then and there. I asked why the heck would i pay now for a procedure I was going to get in a month? Her response was to hold the appointment. So anyway, up until her I was pleasantly satisfied. more

It might be just me but this place seems to be really cool. Very professional 9 to 5 type of joint. Pretty nurses or dental assistants. I chose this place from insurance from work. Last place I thought over charged me for medication they didn't told me wasn't included in my PPO plan. So this is my HMO even though they are independant dentists. Anyway, I've had an impacted sideways wisdom tooth for the longest time. It was time to get that sucker out. I had to make an appointment for a check-up they said before they can make an appointment with the oral surgeon. When I saw the doc, he said he recommends that I get all 4 out. I don't even have the uppers in yet. I think it was a ploy to make a play for more money. I had to pay for the oral surgeon portion because that isn't covered in my insurance or something. I got an appointment for Friday afternoon and even the oral surgeon is kind of hot! As soon as I got the mask on for the laughing gas and in IV in, then came the knock out stuff through the IV, I was out like a light and woke up in the chair as they were putting in the gauze. Well, I'm sitting at home with swollen cheeks like I've been in a fist fight. Not as bad as some stories I've heard and just chillin out for the weekend. I believe the worst is over, going to the dentist should be much of anything but a carousel ride from here on out. more

Specialty Care I was referred by general dentist. I needed a dentist who knew how to treat complex mouths. It turned out Dr. Roisman;s office is a specialty office who dealt with reconstructions of the mouth. I found Dr. Roisman to be very caring, gentle, and personable. He explained everything in complete detail and really showed how much he cared about me as a patient. I was very satisfied with the result and really happy with my smile. Anyone who has dental problems should definitely see Dr. Roisman. I was so thrilled with everything that I referred my son to him. more

Before going to Dental Plus. I was terrified of dentists. I have had some very bad experiences but since I've been going to Dental PLUS, everything has good great. Yes, they can be pricy but its certainly worth it. As long as I keep needing dental wok, I will continue to go to Dental Plus. more

This is such a friendly office with great service and great people! more

I love how professional everyone is up front. I had no surprises in my treatment or at the end. Dr. Koutsoukos is wonderful and very nice. Dr. Malakzad is patient and kind. I will be back!... more

They did not try to sell me all of the stuff that my previous dentist had. They always go over everything that they suggest and even let you know what they feel is not totally necessary. If it weren't for this place, I would probably still be avoiding the dentist. But instead, I have kept all of my regular appts since finding this place and even look forward to going! Oh, and you really can't beat your dentist finding you headphones for your ipod so you can listen to music while she drills away at your teeth! more

I was so appreciative of Dr. Roisman calling me and actually refunding me the money I did not use for a procedure not necessary. He was so kind and understanding about my frustration over my refund and I was so glad I did not need the extra procedure. They recommended me the best tooth brush that healed me gums, Rotodent. Overall very satisfied with my procedure and the doctor's interest in my experience more

Dr. Friedman explained the work I needed very clearly. The front desk always calls to remind me about my next appointment. Bobby the surgery assistant makes one feel that all is going well. Dr. Letrong (what a professional) gentle with shots and cares about how his patients look. He is very fond of his work. more