Lax Park Place Inc

DON'T PARK HERE. Sure, the place seems great because it is the cheapest in the area and the workers come off as innocent and friendly. I left my car there for three days over a weekend recently, and my entire tank of gas mysteriously disappeared and 189 miles were put on my car. Fortunately, I saved the receipt from the gas station where I filled up my tank the day before I left, and insisted that the man write down my current mileage on the contract before departing for the airport. At first, they tried to tell me that my car remained in the same spot the entire time, and my car would have used ""some gas"" and acquired ""some mileage"" to get to the spot. 14 gallons? 189 miles? Year right. One worker screamed at my and called me a liar! Talk about customer service!! When I asked to see the surveillance cameras that supposedly roll 24/7, the ones for the weekend were mysteriously missing. In the end, I refused to pay for my parking spot, and the manager claims to have plans to take me to court for $32.84. This place is downright AWFUL and takes advantage of your car. Park in a lot where you don't have to leave your keys. NEVER USE THIS PLACE UNLESS YOU WANT TO HAVE AN AWFUL EXPERIENCE. more

We were flying out Thanksgiving morning, and we had a reservation to park our car here. When we got to the lot, an attendant approached us, looked at our reservation, and told us we would have to wait about five minutes (there was one car in front of us). Five minutes passed. Then ten. Finally, twenty minutes later, the attendant came back and told us that the lot was full, and that even though we had a reservation that we had paid a deposit on, we wouldn't be able to park there. The people in front of us, and those in the line that had accumulated in back of us were told the same thing. Because it was Thanksgiving weekend, all the other lots were full, too, and we ended up having to park at the airport for $30 day. I wish I had checked Yelp or other review sites before I had made the reservation, because these guys only have an average of 1.5 stars. more

My car was damaged, the shuttle was late, the area was dark and nearly impossible to find at night, their price jumped ten dollars from reservation to pickup, their staff was rude and seemingly ignorant of what to do about a damaged vehicle. Zero stars more

I have park at this lot about 4 times, never had a problem! Its looks like people do not read instructions, first of all you reservation tell you to allow 15-20 minutes for the shuttles, once you check in they give you a sheet of paper with very basic steps when you come back to LAX FOLLOW THEM and you wont have a problem!! more

I am a frequent traveler and always park my car at the airport and when I tried LAX Park Place for the first time they where nothing but rude or late. When I booked my reservation on-line I waited for a few days and credit card was never charged, so I call over to LAX Park and they informed me that my card will not be charged until after the service (in a very rude ton and manor). Once I arrived at LAX Park Place there where about 5 guys standing around, like they where in a fraternity talking and laughing. Me and about 5 other people where waiting to get shuttled to the airport and boy did they take there sweet time bringing the shuttle around. Once I returned from my trip I called the number as instructed and it took there shuttle 45 mins to come pick me up! I saw every other parking shuttle come around about 5 times and there I was still waiting with my luggage to be picked up. I would definitely not recommend parking here. There are closer parking garages to the airport with competitive pricing. Pros: Nothing Cons: Late, rude and no custmer service more

Pros: NOTHING!!! Cons: WORST CUSTOMER SERVICE IN THE WORLD! more

Horrible experience! Pros: NOTHING Cons: UNSAFE, RUDE STAFF, NO CUSTOMER SERVICE more

i parked there in December , i had a great experience with them. They were prompt and very respectful. i recommend them. Their prices are outstanding. Of course there is no perfect business and iam sure every parking place at LAX has had a few problems. Pros: Fast, easy, cheap more

I've parked at this location on two different occasions and did not have a problem. Cons: damaged my car more

I parked at LAX Park Place from December 14th to December 30th. When i returned from trip, i found my car got scratched. So, i asked the guy, whose name was Annis Shilleh, to fix our car. And he told us that the manager Akeef will call us within 2 days. But, he never call us back. So, i called the LAX Park Place about 10 times to contact with Akeef. Whenver i called them, they kept telling me Akeef will call soon. One day, when i called them, one rude employee told me that they do notcare about my car's scratch anymore, and to stop calling them. And he just hung up the phone before i finished my words. So, my advice......Do not park at LAX PARK PLACE ! more

We parked at LAX Park Place on June 19. Taking their shuttle into LAX was like Mr. Toad's Wild Ride. In an act of belligerence, the very foreign driver chose to collide HARD with another motorist who was trying to change lanes. He wasn't considering the fact that he had a full-load of passengers and luggage...he just wasn't going to let that guy in! We all flew on the floor and I sustained a whiplash that caused significant pain during my business trip and required several chiropractic visits upon my return. Cons: Poor or no customer service...treated badly for being an American woman. more

I called the 800 number to get information regarding the services your company provide to travelers. Unfortunately, I had to deal with the worst representative of your company. At least, I hope he is the worst. more