I do not normally go to industry web sites to give a recommendation, but my recent experience with this dealership needs to be told. I went to this dealership to refinance my 2008 Sonata as advised by my out of state bank, because they did not have a branch in my state. I discussed the terms I wanted with the bank and knew I could get my car refinanced and reduce my payments about $100/month for nearly the same loan length as when I bought my Sonata. When I arrived I was referred to Kevin, to help me. After telling me he could help me refinance with the terms I wanted, he then offered to check to see if I could get a new car for the same terms. He discovered I could get a 2011 Elantra close to the same terms or a 2011 Accent for exactly the same terms($100/mo less, $0 down). He recommended the Elantra or the Accent, instead of a Sonata, because I had mentioned that I was planned on doing more highway driving to other states and wanted to reduce expenses. Since I had put 55,000 miles on my Sonata in 2-1/2 years, I decided that a new Accent would better reduce my gas expenses and cover me with a new warranty. Kevin ran the official numbers for a new loan and it came back with the exact terms I wanted, plus the interest rate was lower than it was on my Sonata. He then was able to show me a list of vehicles I could get for the terms I wanted. I chose an Accent that I liked and we went in to finalize the deal. While the deal was being finalized and the Accent was being detailed, Kevin introduced me to the service department manager who described how to arrange for service. When that was done, Kevin offered me something to eat and drink while waiting to meet with finance person. There were several people who had just made purchases and went in to do their paperwork so I was expecting a long wait. I was surprised that my wait was less than 10 minutes. I went in and was shown all the "extras" options that were available, but only found one I wanted. The finance person called in the finance manager to authorize the extra I chose for little additional cost by reducing the price of the car. Since I went in to the dealership right before my next Sonata payment was due, which is on the 20th of the month, I was able to avoid my next Sonata payment. My first Accent payment is due a little later than my Sonata payment was in the following month.
Overall, I was VERY pleased with my experience because I was not pressured to get anything I did not want. Although they could have sold me a new Sonata for about the same payments I was currently paying, they focused on selling me what I needed, not what would make them the most money. The other thing I like is that when you get in and out of the Accent, you do not feel like you are sitting in a go cart. The seats sit higher than most small cars, which gives you a good view of the road and is easier to get in and out of. I took my family on a 200 mile day trip in the mountains and we all were quite comfortable. We used less than a half of a tank of gas and the car was not even broke in yet. It seems that despite my tank being a third smaller in size than my Sonata, I am still getting about the same miles on a tank of gas. However, the amount needed to fill my tank is about $12.00 less, so overall I am going to save a lot of money.
Finally, I know that often when visiting websites, it is hard to know if the person writing about their experience is real or if it is a plant from someone who works for the business. If anyone wants to verify that I am a REAL customer they can contact me through my website at selahmountain dotcom.
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