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Lance Cunningham Ford

4.8
27 reviews
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id: 28254866
marker

4101 Clinton Hwy
Knoxville, TN 37912

marker
(865) 687-2100
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Reviews
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Best

It was great. Everyone always stopped to say hello or ask how we were doing or if we needed anything from a car to a bottle of water. John was super. He could read immediately tha...

Worst

Brought a brand new truck to me on the lot when it had just been brought from the car washers. The water hid the dent in the door. It also had large scratches that were hidden b...

Editorial review from Citysearch 6/29/2014

Minus the length of time that we were there, we had a experience. Matt was the first to help us. There were a few things that he said the car had but it didn't. From my understanding his main job was to purchase cars. Josh did great with getting us started with buying the car and into the system. Travis made the loan process as quick as possible. We did have to come back to sign a paper. We were offered a car detailing with our first oil change which was much appreciated. Thank you all again! \r more
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Excellent Treatment 6/24/2014

It was great. Everyone always stopped to say hello or ask how we were doing or if we needed anything from a car to a bottle of water. John was super. He could read immediately that I'm a high spirited person that loves to laugh even during something serious like buying a car. He read that quickly and made jokes and laughed with me about many things which is what a good sales associate does. more
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Editorial review from Citysearch 6/16/2014

Very pleased. Customer service was exceptional. I never felt pressured to buy at all. \r more
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Fabulous 6/16/2014

The dealer was extremely nice & explained everything really well...I went to 3 other car lots & they were pushy & demanding...Here I had excellent service & would recommend this car lot to anyone...Very good experience everyone took their time & actually cared...The other car lots act like they don't car...By far the best car lot in Knoxville TN in my opinion! Everyone was truely nice & assisted us very well I rate u all #1...Thanks so much for your service & we love our new 2014 Ford Focus! And if I ever buy another car I am coming back to u all... more
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Wonderful 6/10/2014

Top flight service by all I had the pleasureof working with, true ambassadors of the brand and dealership. more
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Editorial review from Citysearch 6/9/2014

It was a very pleasant transaction, very knowledgable about the vehicles. Salesman was very polite & helpful! \r more
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Awesome Experience 6/5/2014

I worked with Preston before on a previous purchase and came back to Lance Cunningham Ford because of him. He has a great personality and is always smiling. He is very focused on helping his customers, and making sure we are 100% satisfied. Preston is the best! more
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Editorial review from Citysearch 6/1/2014

Had fun and it was fast and easy more
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Fantastic 5/26/2014

I have used Lance Cunningham in the past for service on my vehicles, and have always been very happy with them. So when I decided to buy another vehicle I decided to give them a chance. The customer service I received from Russell in sales, and John in finance was excellent. Lance Cunningham is an excellent FORD dealership in all ways, from sales to service. more
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Great deal 5/19/2014

Sales and finance guys were great, and I love my new vehicle. However, I signed up for the Smart pay option to have funds drafted from my account each month and I've changed my mind. I would prefer to make my payments the traditional way. If you could please ensure that I am taken off the smart pay option, that would make me a happy customer. Please advise me via email once that is done please. Thank you. more
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Editorial review from Citysearch 5/18/2014

OUTSTANDING! Treated with utmost respect, and was never pressured. The staff was very helpful and understanding of my needs! \r more
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Editorial review from Citysearch 5/13/2014

Sales and finance staff were great! Good buying experience! \r more
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Great Impression 5/13/2014

Ty, showed me all cars that I was interested in. He wanted to make sure I would be satisfied with my selection. I have never had a salesman to go a 110% percent like he did. I was and still am loving my 2014 Ford Focus. I had bought a 2008 Ford Focus, back in 2008. Never had not one speck of trouble with it, but just wanted a new car. I was wanting a four door. And Jason, made it all happen for me. I can't tell you everything in 15 words!!!! GO TO LANCE CUNNINGHAM AND SEE TY!!!!! more
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Editorial review from Citysearch 5/11/2014

My son in law & daughter have 2 fords. Bryan took me to help me look at cars. I like the Ford Focus, but one thing I wanted was to be able to take a walker (I have friends who use them) It would hold small walkers, but not be useful with folks with many walking problems. In some ways I wish I'd gotten a bigger car. \r more
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Editorial review from Citysearch 5/7/2014

Everyone went above and beyond the call to get me a great rate of interest on financing and got the car I wanted! \r more
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Best Place to Buy 5/7/2014

This is the 2nd car I have purchased from you and I am more than thrilled at my experience once again! My family now purchases cars through you all. Excellent customer service and I have never felt pressured to buy. Love it! more
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Editorial review from Citysearch 5/4/2014

Those who assisted us in our purchase were great to explain everything to us. Great experience! \r more
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Editorial review from Citysearch 4/29/2014

This is my third vehicle purchased from Lance Cunningham Ford. Every person from Lance on down are fantastic people and i would not buy from any other dealer. Both cars and a truck i purchased there are very very great products. The service department has always been exceptional as well. Thanks to all!! \r more
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great experience 4/28/2014

MARLOND was great to work with, his honesty and sincere work ethic has earned my trust, this is the second unit I've purchased from him. And will again more
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Editorial review from Citysearch 4/27/2014

My wife and I were treated very well by both individuals. Every thing that I was told , came true. I will return to the dealership for my next purchase. \r more
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Editorial

  • Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals.

  • 5/31/2008 Provided by Citysearch
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