Kubias' Service Center

It is the best shop ever!!!! They fixed my car in two days and it was a week job!!!!! more

Very very rude people that work there! more

My brakes suddenly went out on me so I carefully dropped my car off at Kubias Service Center on a Tuesday afternoon. They had all day Wednesday to fix the problem but couldn't find any leaks so I agreed to let them replace the master cylinder. I picked the car up Wednesday afternoon after they claimed it had been fixed and test driven but I could press the brake pedal all the way to the floor with little resistance. The brakes barely stopped my car so I returned it Thursday morning. By Thursday afternoon they claimed it had been fixed and test driven again so this time I sat in the parking lot and tested the brakes. I was shocked to discover that my brake pedal still went to the floor with no resistance and I was amazed when I opened the hood to discover brake fluid leaking profusely around the master cylinder. I was furious and had two mechanics come out and look at it. I even had one of them try to brakes himself and he was also shocked. They were not able to correctly install a master cylinder and bleed the brakes until Saturday! It took them 4 days to do a 4 hour job! Only one mechanic apologized and the receptionist at the front desk acted like I was an inconvenience to her! I could understand it if they installed a faulty master cylinder the first time but if they had actually test driven the car they would have discovered the problem. I will never give another penny to Kubias'. They are not concerned about their customer's satisfaction or safety. I am not sure if their mechanics are ASE certified or not but the ones who worked on my car are not the sharpest tools in the shed. more

We went here because we needed a tire before a trip. Everywhere else we checked said it would be 5-10 wait on tires. So we went here based on someones advice. Yes, we did get our tires, but were not impressed with the impatient young lady that waited on us. She seems very annoyed that my husband and I had to discuss this expense. No one else was waiting behind us, so we did not like being rushed by her to decide what to do. Not sure if we will return to this place due to her attitude. The service department was quick to get the tires on our car and this was good. more