Kremp Florist

id: 27694489
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220 Davisville Rd
Willow Grove, PA 19090

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(215) 657-6700
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Florists

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Reviews
( 129 )
( 1 )
( 1 )
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( 8 )

Best

The recipient was overwhelmed with the arrangement and the number of flowers. The quality and delivery was magnificent! I couldn't have asked for better service than I received f...

Worst

I can't say that this company has the worst customer service because they simply don't have one. If anything goes wrong with your order, even when it is clearly their fault, they ...

Editorial review from Citysearch 5/23/2013

Thank you Kremp Florist so much for the beautiful flowers you sent to Tim and Maxine. They said they had never seen such a beautiful bouquet. Thank you again.\r more

Glorius! 5/17/2013

I was told by the recipient that the hydrangea you selected is just simply glorious, and was much appreciated at a difficult time. It will be given a place of honor in her garden. more

Editorial review from Citysearch 5/17/2013

I was told by the recipient that the hydrangea you selected is just simply glorious, and was much appreciated at a difficult time. It will be given a place of honor in her garden.\r more

Editorial review from Citysearch 5/15/2013

Disappointed, dissatisfied and deceived. Not only was the design poor but they misled and swindled a consumer and above all of this, the recipient of the arrangement was treated in an unprofessional and very hostile manner. She is elderly and was shaken after being treated so aggressively.\r Kremp Florist sent a different arrangement and it's unfortunate there is no way to post a picture of what Kremp delivered versus what the FTD website advertises their representatives will deliver. To say ""lackluster design' is mild. There were 4 roses, 4 tulips among paltry flowers yet they included a lot of ""filler."" If any ""substitutions were made"" it was not with flowers but greenery.\r I selected the FTD ""best catagory"" ($100.00) of the ""Grace and Beauty"" design believing I was ordering the design pictured on the FTD website and was a big ""fail."" Except for the vase. Contacted FTD customer service the next day and FTD arranged for a redelivery. Specifically said to FTD as it was ""Mother's Day weekend a redelivery the following week would be fine."" When the Kremp driver/agent/temp was arrived he was rude, hostile and demanded the flowers that were originally delivered be given back before he gave her the replacement arrangement. He took the original arrangement back to the vehicle and returned with a box and said ""you shouldn't have complained."" This is unacceptable, inappropriate and even threatening. Furthermore, She did not complain. She did not know what she was to receive. This was a surprise for Mother's Day. It was after she sent a picture to me that I immediately recognized the glaringly obvious difference and contacted FTD. The ""improved"" arrangement was even SMALLER than the original and even more crude in design. Additionally, the replacement flowers were not in the Vera Wang vase promised on the FTD website. It seems this was done as a malicious attempt to punish the customer as there was such a vast and horrendous difference. \r The picture of the ""Grace and Beauty"" arrangement was to have several roses and tulips. These are standard stock flowers. This was not an arrangement of exotics. The Kremp driver/agent/temp never apologized for the misrepresentation nor was the recipient contacted following the redelivery to ask about their satisfaction.\r Kremp did not do the right thing by us or by FTD. more

Outstanding job 5/14/2013

These guys did an outstanding job with my order. My girlfriend absolutely loved them even after a week they still are as bright and vibrant as when they were delivered. Im currently in Afghanistan right now and can’t be there to cheer her up. It's so nice to have a florist I can rely on to put a smile on her face! more

Editorial review from Citysearch 5/14/2013

These guys did an outstanding job with my order. My girlfriend absolutely loved them even after a week they still are as bright and vibrant as when they were delivered. Im currently in Afghanistan right now and can’t be there to cheer her up. It's so nice to have a florist I can rely on to put a smile on her face!\r more

Outstanding! 5/9/2013

I would just like to thank you for your OUTSTANDING work!! Every arrangement, basket, or item I have ever ordered through you is amazing! I always receive lots of glowing compliments on whatever it is that is delivered. Thanks again. Good florists are hard to find...especially when ordering from out of state. 10 out of 5 stars for you!! more

Editorial review from Citysearch 5/9/2013

I would just like to thank you for your OUTSTANDING work!! Every arrangement, basket, or item I have ever ordered through you is amazing! I always receive lots of glowing compliments on whatever it is that is delivered. Thanks again. Good florists are hard to find...especially when ordering from out of state. 10 out of 5 stars for you!!\r more

Editorial review from Citysearch 5/6/2013

As always, thank you for your outstanding service in taking my order over a lousy phone connection, and delivering the flowers on schedule. I appreciate you! more

Thank you 4/30/2013

Thank you so very much!!! Mom & Dad called early this morning just thrilled (Mom is sick)! You arrived early this morning - thank you! She said the driver was just wonderful and their dog actually liked him, tail wagging, no barking... It was just perfect- Thank You! more

Editorial review from Citysearch 4/30/2013

Thank you so very much!!! Mom & Dad called early this morning just thrilled (Mom is sick)! You arrived early this morning - thank you! She said the driver was just wonderful and their dog actually liked him, tail wagging, no barking... It was just perfect- Thank You!\r more

Thank you so much! 4/25/2013

Thank you so very much for making a family who is now so far apart from each other on a most special day, feel so much closer together through your creation. more

Editorial review from Citysearch 4/25/2013

Thank you so very much for making a family who is now so far apart from each other on a most special day, feel so much closer together through your creation.\r more

Service with a smile:) 4/22/2013

Thank you! She loved them! I could have used 1-800-Flowers but I do my best to keep small businesses like your going. In this world of big box stores, we forget the stores like yours that provide a "service with a smile" and I appreciate it. From the girl who was so pleasant answering the phone to Laurie who recieved the flowers, it was perfect! Thank you Kremps! more

Editorial review from Citysearch 4/22/2013

Thank you! She loved them! I could have used 1-800-Flowers but I do my best to keep small businesses like your going. In this world of big box stores, we forget the stores like yours that provide a ""service with a smile"" and I appreciate it. From the girl who was so pleasant answering the phone to Laurie who recieved the flowers, it was perfect! Thank you Kremps!\r more

Thank you! 4/17/2013

The long stemmed pink roses were stunning, and as promised, were delivered on Thursday "in time." Please know that Hank was cognizant of them in the final hours of his life. I arrived from Pittsburgh shortly after his death. Your roses provided a comfort and a balm for Hank and for all who were there in his final hours as well as for me and anyone else who witnessed their beauty in the post script. Geography, travel, and time factors did not allow me to reach Hank in time to say "adieu," but the gorgeous pink roses from Kremps arrived in time and "spoke" for me. To each of you who made it happen, thank you from the bottom of my heart. I will never, ever forget what you did for me. more

Editorial review from Citysearch 4/17/2013

The long stemmed pink roses were stunning, and as promised, were delivered on Thursday ""in time."" Please know that Hank was cognizant of them in the final hours of his life. I arrived from Pittsburgh shortly after his death. Your roses provided a comfort and a balm for Hank and for all who were there in his final hours as well as for me and anyone else who witnessed their beauty in the post script. Geography, travel, and time factors did not allow me to reach Hank in time to say ""adieu,"" but the gorgeous pink roses from Kremps arrived in time and ""spoke"" for me. To each of you who made it happen, thank you from the bottom of my heart. I will never, ever forget what you did for me.\r more

Terrific service! 4/12/2013

Thanks for the terrific service!! The bouquet was beautiful. I appreciate the extra effort to ensure a successful delivery—I know the dorm room wasn’t easy to find.Thank you! more

Editorial review from Citysearch 4/12/2013

Thanks for the terrific service!! The bouquet was beautiful. I appreciate the extra effort to ensure a successful delivery—I know the dorm room wasn’t easy to find.Thank you!\r more

Editorial review from Citysearch 4/10/2013

Thank you so much. Branch sent me a picture of the arrangement and it was beautiful - just perfect!\r more
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Editorial
  • Family owned and operated Philadelphia florist-open 7 days a week and 365 days a year for over 50 years.

  • 12/4/2008 Provided by Citysearch
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