1. Food Temperature. Our food was brought out to us after it was already cold. The cheese had melted on my friend's french dip sandwich, and the meat was freezing cold. The bread was soggy after sopping up all of the au jus that had been left on the plate (Funny, I thought that was the purpose of giving a side cup of au jus, so you could dip the sandwich yourself).\r
2. Food Quality. I ordered the five spice salmon. It tasted like seafood gumbo. I called the waitress over to send it back. She looked at me like I was crazy, and instead of offering to fix it right away, she decided to let me explain all of the reasons why I didn't like it (who wants to go through all of that?).\r
3. Service. After I sent my food back, the waitress avoided our table at all costs, laughing and joking with other patrons. I even called the manager over to see if I had done something to offend the waitress. The only other time the waitress came to our table subsequently was to give us the check. We then complained to the manager about this, and an excuse was made for the poor service, which made my party feel like we weren't taken seriously (the exact comment was, ""Well, she [the waitress] has been with us since we opened and she is actually the assistant manager.""). \r
4. Inappropriate Behavior. As my party was preparing to leave, the waitress went over to have a ""private"" conversation with the manager. Her closing sentence in this conversation was, ""They can go f**k themselves."" We (the four members of my party) were appalled, and one of us went to talk to the manager about what we had all heard. With a wide-eyed expression, she said that she knew that what her waitress had said was inappropriate. When my companion continued to explain her disgust at what had transpired, the manager changed her tune suddenly and denied that an inappropriate comment had ever been made. She then stated, ""we don't want to deal with this anymore, I think we should go our separate ways.""
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