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Katy-West Houston Air

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4023 Trey Dr
Houston, TX 77084

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(281) 855-4939
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Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Reviews
( 78 )
( 19 )
( 0 )
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( 1 )

Best

They were amazing. \r We called them early in the morning regarding our thermostat and he walked us through it. I would definately recommend them and will be using them again.

Worst

This guy charged me twice what other companies charged for the same repair - unfortunately, I did my research afterwards!...you don't have much time to call around in 100+ weather...

Editorial review from Citysearch 3/11/2013

Two neighbors recommended this company and I made a great choice! Quick repsonse to come to my house to give a fair quote. more

Editorial review from Citysearch 3/11/2013

Prompt, Professional, Thorough. I called for an appointment and was able to get someone out the next day even though we are at the beginning of the busy season. The technician quickly identified the problem, had the part, and fixed my A/C. He was also able to help complete the warranty paperwork. Great Service! more

Editorial review from Citysearch 3/11/2013

Our A/C quit working the night before. My wife called the next morning and the technician was at our house a noon that same day. He was couteous, fast, and thorough in identifying the problem and explaining the relatively inexpensive solution to both me and my wife. He fixed it! We really appreciate individuals and companies like this. more

Editorial review from Citysearch 3/11/2013

The technician came to my house for an A/C checkup on time and was friendly, professional, and courteous. He completed a thorough inspection of my system while explaining the details. He also demonstrated simple steps that I should do to maintain my system.\r \r Overall I think this company values its customers. I will definitely use them again when needed. more

Editorial review from Citysearch 3/11/2013

The technician arrived less than 2 hours after I first called and less than halfway through the 4-hour time window they gave me on the phone. He was friendly, quick, thorough, and informative, and gave me tips to prevent the problem from recurring. more

Editorial review from Citysearch 3/11/2013

I called in the morning and the technician came out the same day. He quickly diagnosed the problem, showed us what caused it, and made the repair. This was my first experience with Katy West Houston Air, but I will definitely call them again if I need service. I recommend them highly. more

Editorial review from Citysearch 3/11/2013

Cooled My House After Another AC Company Left Us Hot. Yesterday we called another AC company that came out and looked at our unit, but couldn`t do anything that day and left us without AC and told us they couldn`t do anything until Monday at the earliest. We called (company name) this morning and they came out within two hours of us calling them. They found a work-around that is allowing our house to be cooled off while parts arrive so they can do the real repair. Next time something breaks I`ll definitely be calling (company name) first!\r more

Editorial review from Citysearch 3/11/2013

Great Service. I have used these guys repeatedly, they are knowledgable, prompt, very service-oriented. Best ac service in town. more

Editorial review from Citysearch 3/11/2013

We were dealing with a system that was ridiculously noisy and inefficient. I called out Katy West Houston Air, who sent out their technician. He was extremely professional and polite. We decided to replace the system. He and his helper knocked the job out quickly, leaving us with a whisper quiet system. I would recommend them to anyone with HVAC needs. more

Editorial review from Citysearch 3/11/2013

This is the third time I have used Katy West Houston Air and they still impress me. The calls are always handled professionally and they do what they say they will do. The technician know their stuff. They offer their services without being ""pushy"". The technician was the best!\r \r I will not only continue to use Katy West Houston Air, but will refer all my family and friends to them as well. more

Editorial review from Citysearch 3/11/2013

Your employee was wonderful and I would definitely recommend him to other people. He was courteous and did awesome work. I have requested he be my regular service man. more

Editorial review from Citysearch 3/11/2013

We were so impressed with the employees who helped this transaction take place. They were pleasant and helpful, and certainly knew the product they were installing. more

Editorial review from Citysearch 3/11/2013

Your employee was very professional, knowledgable, and clean. It is worth the money for the unit when you receive this type of service. more

Editorial review from Citysearch 3/11/2013

Thank you so much Katy West Houston Air for being prompt at responding not only to the request buy to the problem. Your service man was very knowledgeable when talking to me and answering my questions re my unit and problem. I predicted that it was going to be an ordeal lasting a few days but my problem was solved in less than 24hrs, start to finish!!! Truly that is a unique occurrence in today`s hustle and bustle schedule. Again much appreciation to you and your rep more

Editorial review from Citysearch 11/20/2012

Very professional and clean job. Start to finish it was my pleasure working with the crew! more

Editorial review from Citysearch 11/20/2012

All of the staff is wonderful, professional and a pleasure to work with from the front office staff to the techs. more

Editorial review from Citysearch 11/20/2012

Very professional from start to finish - great at answering all questions / concerns. Would recommend so far to friends. more

Editorial review from Citysearch 11/20/2012

Went far and beyond to get repairs done and done correctly. more

They did me right! 5/27/2012

I called because it was very hot yesterday, and my air condition was not cooling. I didn't even expect that anyone would even answer on Sunday, but I wanted to be up high on the list for Monday or Tuesday. When they answered I told them that I was without air condition, and that I as old and could they please send out a service man on the next day they open up. The gentleman told me that he would send a man out right then. When the serviceman came out he was very polite. He checked out the air condition and told me that a lizard had gotten into the electrical and stopped it from working. He fixed it, and once the air condition was working he checked out everything outside and in my attic. He told me everything was fine. I have heard so much about companies that take advantage of old folks, but not these people. They could have told me anything, but they didn't. These people are honest and treat people right! Thank you again! Pros: null Cons: null more

Excellent Service, Excellent Installation 4/27/2012

I used these guys on a free second opinion. My unit was 9+ years old. The other 2 companies out just tried to sell me a unit and told me that the compressor was bad. The tech explained to me that capacitors were bad, and not the compressor and actually had my unit running in about 20 minutes. I inquired about a new unit since I had already had prices from 2 other companies and these guys were about $1000 less than the other two. I decided to have the A/C and heat both changed as the furnace was older. They didn't even charge me for the repair and kept me cool over the weekend. The installation they did was absolutely fabulous! An outstanding job on install, cleaned up their mess and mess left by other people I had work on my system in the past. I give them 5 stars! more
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Owner Message
  • Please Visit Our Website for More Information.. Request Free EstimatesCommercial ServicesResidential Services,Factory Warranty RepairPrecision Tune UpFor Service Call 281-855-4939 Service Call $49.95 FREE with Repair!*24 Hour Emergency Service

Additional information
  • Hours: M-F 8:00am - 8:00pm, Sa 8:30am - 6:00pm, Su 11:00am - 5:00pm
  • Neighborhoods: Addicks/ Park Ten, Northwest
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