Jsc Transportation

Boy I wish I could get my old comp back....I am a parent of a special needs client of the metrowest area that is suffering!!.its been very difficult over the past two years,this company is low balling there contracts and you get what you pay for which is-poor poor service,you get rude customer service and no help just mostly voice mails! this company is spreding them self to thin and cant keep up with there jobs and there vehicles this company is very dangerous to be transporting children,this company does not backround or cori there drivers so you dont know who is driving your kids these drivers seem over worked a lot of the times they speed and dont pay attention to there surrondings(iv almost had a head on run in with one).they are never on time and dont seem to care if they are or not cause lets face it there getting paid eitherway and if theres any complaints to the office seems like they know each other or are good friends to not care for discinaplary action these drivers are not trained properly if you value the life of your kids i would suggest pushing to change your transportaion company to people that actually care about there vehicles and customers even if they are kids. more

I love this company. (JSC SCHOOL BUS MA) I would give them 5 stars rating. Everybody who works there is very very nice. They are a very strong good company. Keep up the good work :) more

this company is horrible, some of the drivers are very nice, some not so nice. I've been dealing with this company for so long. They are late picking up my son on a daily basis, you call and complain and they dont want to hear it. they pick him on the wrong side of the street and make an autistic boy cross in oncoming traffic. He has been late to school numerous times. He has to be in at 8:30 they dont show up until 815-830. No matter how many times you complain they just dont care. more

DO NOT USE THIS COMPANY!!!!! I was driving home from work today and a white minivan license #10866 with children in it and the ""school bus"" sign up was driving like a complete maniac! I was so nervous for this poor kids. The driver was a complete jerk. He was riding the guys bumper in front of him basically pushing him down the street. When the guy in front of him was going the speed limit the jerk in the JSC minivan was trying to pass him on the right then on the left swerving into head on traffic on a one lane road! Total a$$! He then proceeded to not yield at a yield sign and completely cut someone off. I was able to keep following from a distance and then he went completely through a stop sign straight into Watertown! This guy SHOULD NOT BE DRIVING LET ALONE WITH SOMEONE'S PRECIOUS CARGO!!! Totally ridiculous!!! Where are the cops when you need them! UGH! more

i have read the reveiws,disappointed but i must say i actually have seen patience with the drivers i have witness poor treatment by people driving with no respect to the poor drivers of this company and i have watch the driver put up with quite a bit ,however people never write the good things the driver does thats just the culture of today! but i say keep doing your best drivers because there are people who want and need you out there.. more

I was nearly knocked over by one of their drivers yesterday. They jumped a red light on comm ave by several seconds, sailed right through without even braking. Shame there is not a no-stars rating. more

I don't even have kids that ride on the bus, but I just got cut off by some insane lady driving one of these school vans (#283), and then the lunatic proceeded to cut off about 4 other people by weaving in and out of lanes. 8:30 in the morning, and I couldn't see if there were any kids on the van. I would homeschool kids rather than be transported by this company. more

Watched a car accident involving one of their vans. Driver wasn't paying attention and plowed into a car stopped at a red light in front of her. Fortunately there were no passengers. Driver got out and acted like this happens all the time. more

It has been nearly 2 years since I wrote my first review about JSC - and I want to say that things have gotten better. There has been a lot of back and forth and a few hiccups along the way - but all in all- the service they have been providing has been much improved. - When there is a change in driver, the subs have been on time and known where to drop my son off in the afternoon - When they have been running late due to traffic or other un-expected events they have called me so that I am not left wondering when my son will be picked up. - When we have had issues in the van between some of the students they have tried to help and been responsive towards our requests for how to improve things. All in all - my experience with them has moved to a 3 star experience - I think they are doing what they need to get the job done and meet the expectations that I have and the school district has for them. -------------------------------------- Original Review below -------------- Many of the reviews I have read have been by people who have seen them passing on the street - let me tell you as somoene who is dependent on this company to get my child to school everyday - they are TERRIBLE!!!! During the summer - they were unreliable and the driver barely spoke english. We had a new driver for the school year and were hopeful - oh, no such luck. She speaks english - but the incompetence actually runs deeper then just the driver. I sent an email to them outlining my son's afterschool schedule as well as exceptions - on the first day of school they brought him to the wrong place, and the only reason he wasn't left there is because they couldn't find it because they didn't convey the instructions on how to find the door to the driver. When I did call b/c my son was MIA - they first hung up on me and then when we finally figured out they were bringing him to the wrong place I could hear the manager in the background saying she didn't read my whole email!!!!! Why bother to put complex things in writing if people can't read the whole thing. Today they were 35 minutes late picking up my son!!!! My advice - go with another company - last year our district used YCN - and we had ZERO problems - this year, on the the 6th day of school we have had one day with no issues - great track record!!!! more

Is a wonderful and great kid friendly company!!!!!!!!!! more

Driver of 279 needs to get off the phone and drive safer. I would hate for my kids to be riding on with JSC more

I saw a JSC school bus van driving around my street on trash day and loading up the JSC van with old bottles and cans..... I can't believe this is an approved use of these vans. and to have the school bus sign displayed as if it were actually in use for picking up students.. What a shame and outrage!!! Have we lost all control? Cons: They have no control over these people who they issue vans to more

Driver of van #116 puts the lives of his passengers in grave danger with the way he drives, called company and complained and hope they do something about it. more