Joy Estes State Farm

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8111 E Thomas Rd
Scottsdale, AZ 85251

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(480) 946-5489
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Reviews
( 7 )
( 1 )
( 1 )
( 0 )
( 3 )

Best

I have been with this agency since 1986 and I have never had any issues getting calls returned. If she can't get back to you personally, she makes it a point for her competent an...

Worst

I called 4 times becuase I had questions about a claim. I didn't get a single call back and to this day I haven't gotten a call back. My advise in working with this office is go s...

Great Agent and Team 3/20/2011

I love every visit to Joy's office. They really know their stuff when it comes to insurance, and I always feel special when I stop in. Joy has a "can do" attitude and is committed to helping you and answering your questions. She gets a "two thumbs up" from our family. more
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Exceeded my expectation 3/14/2011

Always exceeds expectations! Helpful, responsive and real..no kidding. I have had an agent or two in my days and this place is different. Worth checking out if you like personal attention and a good value. I like getting what I pay for! Hard to say that about others. more
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Awesome office! 3/14/2011

What a cool office. I moved here from out of state last summer. We bought a home and had to bring our car insurance here. The office is like a little mini town. It's so cute! And everyone was so friendly. When the storm hit us last fall everyone from the staff, to Joy to the people who fixed our roof were so nice. Recommend to anyone! more
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Great Team! Always there when you need them 3/14/2011

Joy is an amazing agent who has always cared for her clients. Her team is more than happy to help and is extremely knowledgable about each of their clients. Walking into the office makes you feel like you are a part of a family. She will be there for you, and truly lives up to the stellar standards of a good neighbor and great agent. more
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Great and Unique Office 3/14/2011

I have been with State Farm and Joy Estes Office since 2006 and love the attitude and atmosphere of this office. Joy and her staff are the most upbeat and helpful group of people. I am grateful to have an agent that can help me even if it has nothing to do with insurance! more
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Will not call you back when you have a claim 1/12/2011

During my tenure of being insured with her I have always had a problem getting a call back. I had a homeowners claim this week and must have left a half dozen voicemails for a call back. I should have seen the signs of this and switched to another state farm agent prior. I have written a couple reviews on this agent, to make as many people as I can aware. Sorry if you have seen another one. more
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Great Agent!!!! 10/21/2010

They are the most friendly and absolutely the most helpful agents I've ever worked with. You feel like they go out of their way to make sure you are taken care of in a superior way.` more
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Owner Message

  • State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. State Farm products include auto insurance, home owner insurance, Commercial insurance, small business insurance, life insurance, health insurance, long-term care, annuities, recreational vehicle insurance, trailers, farm & ranch insurance, mutual funds and college savings plans.

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