Johnson Comfort

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555 Industrial Dr 100
Greenwood, IN 46143

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(317) 671-8994
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Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Johnson Comfort - Greenwood, IN
Reviews
( 25 )
( 1 )
( 1 )
( 0 )
( 0 )

Best

Great friendly service. Trustworthy.

Worst

All reviews seem positive

Editorial review from BirdEye 7/15/2016

Great friendly service. Trustworthy. more
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Editorial review from BirdEye 1/29/2016

I had a need for a main drain cleaned and an estimate for pipe repair. I have used Johnson in the past and was pleased with the service, so called them for this. I had a coupon but it said indoor. I asked the CSR if it would work and she didn't know, to ask the tech. I wouldn't have scheduled it if the coupon was not going to work. The problem is that I didn't realize there was a trip charge and the CSR didn't mention it. I went ahead and had the drain cleaned but will not use Johnson in the future. You should always make sure the customer knows about a trip charge, especially if they are questioning about using coupons. I could have used another service for 100.00 but chose Johnson since I needed other work done and wanted an estimate. Maybe I should have known, but laymen, that don't use the services often, don't always know. The work done was fine as far as I know for now, future will determine if it soon clogs again but he appeared to have done a thorough job. more
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Editorial review from BirdEye 10/5/2015

Great all around experience starting with meeting with Shawn Keith to discuss replacement options for both our AC and furnace - Shawn is extremely knowledgeable and very professional to the team of Nick, Jon and Jason who installed our new AC and furnace only two days after meeting with Shawn and did a fantastic job with a clean install and entire team was top notch and very professional. Would Highly Recommend! more
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Editorial review from BirdEye 8/9/2015

our AC unit had stopped cooling our home and the heat and humidity was rising! we called Johnson and a service tech came out the same day. our unit was outdated and failing and needed replaced. gave a shot of coolant to help us 'survive' the weekend and the installation team arrived Monday morning and promptly and efficiently removed our old system and replaced it with our new one. the whole Johnson team was courteous, knowledgeable, communicated our options to us clearly and made the entire experience as painless as possible! definitely keeping them in our home file and will recommend their services to friends and family. more
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Editorial review from BirdEye 3/1/2015

We could not be happier with the service and professionalism of this company and associates. Always responding to calls in a timely manner. ?? more
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Editorial review from BirdEye 1/7/2015

We recently purchased a new home in Greenwood and premised on all the positive reviews, we called Johnson Heating and Cooling to check the existing furnace and fireplace. Kevin, our tech, was very knowledgable and informative on explaining everything. He also spoke very highly of the company and his boss Joe and how much he enjoyed his job. We were trying to find a small local company to establish a long relationship with and we found our match! We will be signing up for the club membership. Thanks Kevin for everything! more
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Editorial review from BirdEye 11/28/2014

Great service Great service, friendly technician, explained things, offered options. Was very careful not to track on floors. Liked working with local company. more
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Editorial review from BirdEye 11/28/2014

Very honest, very happy. Couldn't have asked for more. Don Cooper was very helpful and honest. Because of his great service I have already recommended Johnson to a friend. more
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Editorial review from BirdEye 11/28/2014

Brandon and Don were great.They didn't stop until the problem was rectified.Friendly and personable.The price was more than responsable. more
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Editorial review from BirdEye 11/28/2014

Karen We smelled a gas odor outside. Had the gas company come - they couldn't figure it out and said it was unburned gas expelled from the gas discharge pipe on the roof. They Red Tagged the furnace. Called Johnson Heating and Caleb came out, checked EVERY where for a leak and found none.He got on the roof and checked the exhaust from the furnace - nothing unusual. He didn't smell the gas like my wife and I had. He called 2-3 other technicians to get their input as the mystery deepened. I smelled the gas again outside. Caleb called the gas company who was unresponsive to his inquiry about the smell. He asked to talk to the tech who was out earlier and was told that was not possible. That very much upset me as there WAS a smell of GAS !! I asked Caleb if he would stay while I called the gas company (Vectren) back - He could and while I called the gas company back to "re-report" the gas smell, he started servicing/cleaning our furnace. When Caleb went outside for something, he smelled the strong odor of gas, too. When the second gas company rep arrived Caleb explained that he smelled the gas too (confirming to the gas co that my wife and I were not "smelling things" that weren't there!!). Both techs agreed that we did not have a leak at or in our house. After much searching and no luck, the gas tech finally smelled the gas too. So at this point we have a gas smell and NO RESOLUTION. I suggested the gas tech check the neighbors meter and the mystery was solved - gas leak at the neighbors meter. The gas co tech suggested that the leak was not bad and that it would probably be SPRING before it gets fixed (today is NOV 26 !!) - that the leak was not bad, the air is dispersing the gas, that the leak was before the meter so no additional charges for the customer and that they didn't like shutting off appliances in the winter. The neighbor stated that he preferred to have it done a lot sooner and I chimed in that I didn't want to be smelling that odor all winter !!! Leak will be fixed in December. Caleb was tenacious in making sure that a positive resolution was found and didn't want to leave our home KNOWING that there was a gas leak coming from somewhere. THANKS Caleb !!!! Danny Taylor and Karen Finch-Taylor more
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Editorial review from BirdEye 11/17/2014

Brandon made a complete plumbing inspection, answered my questions, serviced the water heater, sump pump and back up system, and tested and serviced the battery. I appreciate his knowledge and skills. Thank you for your continued excellent service over the years. more
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Editorial review from BirdEye 11/17/2014

Doug did a great job as usual cleaning and servicing our heating system for the winter. I appreciate his service, knowledge, and skills. I would not use anyone else!!!! Thank you Doug more
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Editorial review from BirdEye 11/12/2014

Tim Bullock came to check out our furnace for the winter. He was very kind and professional and did a thorough job. I would highly recommend Johnson Heating and Cooling. more
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Editorial review from BirdEye 11/8/2014

We have had Johnson come out for service calls on numerous occasions for heating and plumbing issues, and they are always great! Brandon on the plumbing side has been out twice...once to replace, and once to maintain a water heater. He goes above and beyond, and has a great attitude! The heating side is just as nice, they took the time to explain everything that was going to go on with a replacement furnace/air unit. It was a big job, and took multiple trips back out to the house. There was one service tech that went WAY above and beyond and helped clean build up from the ducts so the unit would work better (can't remember his name, sorry). Bottom line, they talk to you like you have known them for years. They aren't annoyed with your pets (or they don't act like it). They have a club saver plan that makes service calls free or almost free, and they finance! I haven't called anywhere else since I found them. more
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Editorial review from BirdEye 11/2/2014

Great Service - woke up to a leaking water heater. We had service on the same day. Donald Cooper was our technician. He did an excellent job and was very good with answering our questions. I would highly recommend! more
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Editorial review from BirdEye 10/31/2014

Always friendly and on time. Explains everything. more
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Editorial review from BirdEye 10/16/2014

On time, which is very important. Kevin, my tech, took the time to explain how my heat pump works and offer suggestions for cost savings for me. more
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Editorial review from BirdEye 10/14/2014

Several years ago Johnson Heating & cooling installed a new system for us and we have been completely satisfied with the system. Every time they come out to do our routine maintenance checks they are always so courteous and always show up in the time frame that has been set up. I also appreciate that they cover their shoes before they come into my house. more
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Editorial review from BirdEye 10/1/2014

I had Johnson Heating & Air Conditioning put a new furnace and air conditioner in January 2013, which has saved me money on my utilities. I had my furnace serviced today by Mike, who did a great job. He was very knowledgable and courteous. Johnson has their techs thoroughly trained, and I feel very secure knowing my furnace and air conditioner are in perfect condition for the next season after they have been serviced. more
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Editorial review from BirdEye 9/11/2014

Contacted Johnson for plumbing inspection & water heater flush through Angies List. Donald Cooper was on time made his inspection then attempted to flush the nine year old water heater. Sediment was built up that the system could not be cleaned. He give me a price that was reasonable and that he could replace it that morning. Don returned to the shop being back a new water heater which he soon installed. Don was very professional & friendly, cleaned up his work removed the old water heater & trash. I will use Johnson Heating Cooling & Plumbing along with recommending them to anyone who needs in the future. more
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Owner Message

  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort.
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Additional information
  • Hours: Sunday 12:00 AM-12:00 AM, Monday 12:00 AM-12:00 AM, Tuesday 12:00 AM-12:00 AM, Wednesday 12:00 AM-12:00 AM, Thursday 12:00 AM-12:00 AM, Friday 12:00 AM-12:00 AM, Saturday 12:00 AM-12:00 AM
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