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Jay Wolfe Toyota

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14700 Manchester Rd
Ballwin, MO 63011

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(636) 207-3900
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Jay Wolfe Toyota - Ballwin, MO
Reviews
( 82 )
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( 2 )
( 2 )

Best

The customer service was impeccable. Brian and Dustin went above and beyond their job requirements to ensure my sale was personalized for my specific needs.

Worst

They have a huge selection on their lot, but I have to wonder if it is because they never sell a car except to real suckers that will pay whatever these guys want them to. Asked t...

Quickly narrowed down just the right car for my needs 10/8/2010

My salesperson did an excellent job and quickly narrowed down just the right car for my needs. We look at various models and color's available and came to a conclusion on a car im enjoying more
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best sales person we ever had 10/7/2010

Eric B. is the best sales person we ever had. He is an asset to your company. more
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Excellent to work with 10/5/2010

Salesperson was excellent to work with more
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Ryan was Great! 10/4/2010

Ryan was great! We got exactly what we wanted more
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very pleasant 9/24/2010

The salesman, Paul A. was very pleasant to work with and tried his best to be helpful. more
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customer frfiendly atmosphere 9/17/2010

As with the majority of my prior service visits (professionalism of service reps, timeliness of performance both great) and the overall customer friendly atmosphere to be a plus.\r more
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wonderful expierience 9/16/2010

I can say without reservation, that Jay Wolfe Toyota has far exceeded my epectations recently. My car was brought to you for diagnosis, in which I had the head reworked and which I had done re-assembly of engine, only to find the fuel mixture was horribly over-rich. Your service department gave me some scope on the problem, but i had doubts about the accuracy of this prognosis. ( as you probably recall i delivered to you a some what lenghty sob story on this subject-my apologies, kevin. The car was returned and placed in the care of Scott Dickherber. At this point the car's problem was not only diagnosed again, but REPAIRED, addressing just the problems that were explained two days earlier. As an auto enthusiast who enjoys doing his own maint and repair, i have been truly humbled by your staffs knowledge, professionalism and hugh level of gracious customer care. Ive been almost suprised to find these qualities still exist at such a remarkable level. Wonderful expierience beyond any expectaions.\r more
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everyone involved was very helpful and pleasant 9/13/2010

At the end of December I bought a 2007 Rav 4 at your dealership and am enjoying immensely driving it. The whole experience of buying it was an excellent one from start to finish and everyone involved was very helpful and pleasant. I especially want to commend Mark M., whom I met on the phone, an then in person at the dealership. From start to finish he was courteous, unintimidating, and informative. He fund exactly the right vehicle for me, and explained all its interiors. He is probably the best salesman I have encountered. Dan in the finance department was also helpful, patient, and informative. more
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the process was transparent 9/10/2010

Jamie and I went looking for a car a year ago and ran into a salesman who was friends with a friend of mine from church. WHen I called him 9 months later read to purchase, he had left to Scottrade and referred me to Mark M. at Toyota of West County. My friendtold me that Mark handles the large transaction with business and is also the leading salesman at Toyota of West County and if there is any sales guy with negotiating power, he'll be bale to help me get the deal I want. I did my research, contacted other dealers, and went in and mark was able to negotiate with managment and beat the competition and get us into the Camry we wanted for the price we were willing to pay. Mark is also a Christian and handled himself accordingly, the process was transparent throughout and he continues to follow up with us to make sure all is well. You should see the many years of awards and testimonials at his desk. more
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refeshing 9/3/2010

I normally dread purchasing an automobile. I would like to express my gratitude for the courtesy that you extended to my family and myself during my recent purchase. Your honesty and striaght-forwardness was refeshing. You are a credit to your orginization and Toyota should be proudto have you as a representative. Again, thank you for the pleasant experience and best of luck in all of your endeavors more
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smooth 8/27/2010

smooth, easy and direct more
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The overall experiences was a good one 8/25/2010

It was a real pleasure doing buisness with you! Most car sales people gat a bad rap and people tend to hold that cliche, including myself until I met you. The overall experiences was a good one, no hassel at all. You were kind, courteous and knowledgeable, even took me to lunch. I feel everybody did good on the deal. more
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this has been a pleasant experience 8/23/2010

My wife I recently purchased a new car. In my lifetime, now age 66, this has been a pleasant experience only 3 times. two of these were at Jay Wolfe. Mark talks to you not ""down"" to you. There wasn't the usual adversarial relationship. He answered our questions with stright answers. We discussed the price of the new vehicle and after a short time, we agreed on a price satisfactory to both of us. I did check other toyota dealers over the internet and found it difficult to get the information I needed to make a comparison. I also visited Nissan and Acura dealers. The turning point was they didn't give me the ""comfort"" level Mark did. more
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great gifts! 8/20/2010

Thank you for the introduction to yur service departments and tie spent with your staff. Being in the the shop was a great time to learn about things we wondered about but didn't find ourselves in a position to ask. Also, thank you for the great gifts! The car care products are appreciate, and we look forward to useing the coupons. And of course, I'll have to use the toyota mug in my Toyota Rav4 all-important and critical cup holder. The water bottle cozy is something I've wanted for a while, and now I hace one. more
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They service the car right 8/16/2010

Professional, knowledgable and friendly staff. They service the car right the first time. more
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it worked out well 8/12/2010

Your people got me rolling in 1.5 hours and gave the Camry a much needed bath. Even though it was a hassle to take the time to do this it worked out well. more
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sincere customer concern 8/9/2010

Thank you for helping us (my wife and I) with the Tercel. I don't think I ever come across anyone in your capacity who's expressed such professionalism and sincere customer concern as you did with me and my 'problem'. Not to mention the fact that you FIXED the car instead of just diagnosing it as was requested. A Heartfelt Thanks!! more
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A++ experience 8/5/2010

First, I would like to thank you for having such Experienced Service Consultants. Thanks to your management skilld, I have A++ experience with your service department. Mike M.and Scott D. the Assistant Service Manager were very helpful with my wife's troubled Toyota Camry. I am always very happy to be helped by Mike or Scott. They are asset's in your company. I wsh there would be more people like them, so we can all breath little easier in these difficult times. Thanks again and keep up the good work! more
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customer 1st attitude 8/3/2010

Most liked customer 1st attitude, that leads to friendly helpful staff more
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free oil changes! 7/27/2010

I also kne the Sales manager Jerry at the dealership as we were friends in boot camp exercise class and trust him as well. He hooked us up with some free oil changes! more
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