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Japanese Connection, Inc.

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3519 E Boulder St
Colorado Springs, CO 80909

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(719) 574-5415
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Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Japanese Connection, Inc. - Colorado Springs, CO
Reviews
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( 11 )
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Best

Fast (less than a day), quality replacement parts, expert knowledge (more than dealer), thoroughness, attention to detail, and an excellent price made this the easiest and best va...

Worst

I appreciate that shuttle service was offered to me but the problem that I took my truck in for was never resolved. Paying over $400 for a radiator hose and TPS (2nd in a month- ...

Absolutely the best 6/15/2010

When we lived in Colorado Springs, we took our cars to Japanese Connection. I can't remember how long we were customers - at least 5 years or so. I was blown away by the customer service, honesty and good car service that we received from Kraig and his crew. There are so many little things that made this place stand out from the rest. As a woman, I never once felt talked down to. Kraig would explain things to me so I'd understand, but never assumed I knew mechanics inside out. He never told me to have my husband call him - as other mechanics had done. I brought my Honda in to him at one point... it was doing strange stuff. He had it all day long, tested it etc. He couldn't get it to do the same thing it had for me. When I went to pick it up, he didn't charge me for it because he said he hadn't fixed anything. I couldn't believe it. I sent everyone I knew to Japanese Connection, and they all had the same experiences I did. Having left CO 4 years ago, I STILL miss Japanese Connection, and realize just how amazing the place is. I haven't found anything close to it here. I've asked around, tried several places, and nothing even comes close. I can't say enough good stuff about Kraig and Japanese Connection! RESPONSE FROM Japanese Connection Inc: We miss you too Ashleigh. Hope NM is great. Thanks so much for the wonderful review. We appreciate you. Take Care and Stop by if you are in the Springs! more
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Friendly staff, reliable service 6/12/2010

I was very pleased with my experience here and will definitely return in the future. Highly recommended! more
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awesome job, guys. Thanks 6/11/2010

awesome job, guys. Thanks more
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Always happy with the service. 6/1/2010

If I were not happy with this company I would not keep going back. They have helped me keep my sanity with my transportation. more
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Honest and always polite 5/25/2010

After my fourth visit was just as good as the first, I will be back! more
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Outstanding Experience 5/25/2010

Matt once again came through with outstanding advice and recommendations for service that will keep our 15 year old Civic running for along time to come. The car is running even better after the service provided by Japanese Connection. more
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Japanese Connection is the God of auto repair. 5/24/2010

Japanese Connection is the God of auto repair. more
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Excellent 5/24/2010

They were very straight forward with me and willing to work with me on price for extensive parts replacements I needed. more
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Outstanding customer service and competent work. 5/24/2010

I have been using Japanese Connection since it was Honda Specialists. The service has always been consistently high quality. more
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Japanese Connection offers great service! 5/23/2010

Having maintenance done on your vehicle is one of the last things anyone wants to do because of costs and time. Consequently, I have been going to the Japanese Connection for over 20 years, and doing so has relieved me of this burden. Kraig and his staff have always provided me and my family, wonderful and exceptional service. I truly appreciate the honesty, integrity, and workmanship of Kraigâ??s staff. These ladies and gentlemen are truly wonderful, and I commend them on giving outstanding customer service. I recommend the Japanese Connection to anyone who asks about getting any maintenance done on their vehicle. I have always been impressed with the level of service that was provided and as promised to me. Thank you so much! more
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excellent 5/22/2010

overall very good experience, friendly helpful staff more
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Outstanding 5/22/2010

This is an automobile repair facility you can trust! more
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Tremendous service. 5/21/2010

I've been with Japanese Connection since 1996, and they have always done a tremendous job for me. One experience in particular really glued me to them. I had a busted strut on a van, and I was supposed to be moving that day. I called them and they were packed, but they told me to bring it in at 11:30. By 12:30 I was completely repaired, and that really sealed the deal for me. I even go to them for oil changes. The repair quality is tremendous. We had a Rav4, 2001, and we got many extra miles out of it than expected, and I know that is because of the repairs given to me by Japanese Connection. They go out of their way to make sure their customers have a great experience, and they are reasonably priced. John and Paula Becker RESPONSE FROM Japanese Connection Inc: Thanks John for the great review. You have always been a wonderful customer and we appreciate your business so much. more
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I have always been happy with my service at Japanese Connection. 5/20/2010

The people are friendly, they remember me (a good thing, I think!?!) and they leave me with the feeling that they are happy to take care of my car whether I've been a "good" customer or not (I always pay my bills on time but am not always timely with getting in for service). They provide excellent service and are wiling to "just take a look" if that's all my car needs. What a relief that is! more
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Japanese Connection is reputable, honest and provides quality work. 5/19/2010

Japanese Connection has very capable and competent mechanics and the staff is friendly, attentive, and respectful. They always explain the problem and what it will take to fix it before moving forward with the work. The shop is very clean and the waiting room is comfortable â?? women notice that!! I have used their service for several years and have always been satisfied. They make the customer feel like family. Kraig and Matt are the best! RESPONSE FROM Japanese Connection Inc: Thanks for the great review Margaret more
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Five Star Service 5/19/2010

I can't say enough about the excellent and conscientious sevice provided by Creig and Matt. When I leave I know my car is safe to drive. Their helpful reminders of needed service keeps me on track for car maintence. They are friendly and compassionate to their customers needs. more
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Great work, timely service, and great communication with us. 5/19/2010

Everyone at Japanese Connection works hard to do the job properly. They call and communicate with the customer, something that we haven't seen with other mechanics. Very professional and friendly. I love the extra care, especially having the car washed before I pick it up. more
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I really trust what Kraig says. 5/11/2010

We have been using Japanese Connection since 1992, and Kraig has been wonderful. He really works with us on what our car needs. I have never known him to try to sell us a service or part that was not needed. Sometimes when I go for an oil change he will notice things need replacement, but it always is necessary. He is not trying to rip anyone off. At one point we brought our daughter's car to him after having it looked at somewhere else, and he told us that the repair did not actually need to be done and that the other mechanics were just trying to sell us something. I can really trust what he says, and trust is a big issue with mechanics. His prices are extremely fair. At first they may seem high, but that is because he discloses the entire price upfront and does not tack on extra charges. When Kraig says it will cost something, it is always the full price. Nancy Lafayette more
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Great Service!!! 4/4/2010

We are proud to recommend Japanese Connection, Inc. to our clients, employees and our business network. If you are ever in Colorado Springs and need car maintenance products be sure to check out Japanese Connection Inc.! Thanks Your friends at Merchant Services Club 1-866-937-5226 Ask for TEAM 100 more
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JC Repair

Owner Message

  • Japanese Connection, Inc., offers full-service Japanese and domestic car and light truck maintenance and repair facility in Colorado Springs, Colorado. Since 1979, we've provided great service and integrity for our customers.

    We provide service and repair for Honda, Toyota, Lexus, Acura, Subaru, Dodge, Chevy, Ford, and Saturn. We work to provide great service without waste and unnecessary repairs to save you money

    Our services include:

    • Scheduled and warranty maintenance
    • Alternators, batteries and electrical system
    • Oil change
    • Transmission flush
    • Power steering flush
    • Radiators and cooling systems
    • Engine maintenance and repair
    • Fuel system

    Our exceptional service ranges anywhere from a signature oil, lube and filter change, to scheduled maintenance including engine mechanical repair. Bring your vehicle to us and let us take care of all your maintenance and repair needs. In most cases your vehicle can be done the same day that you bring it in.

    Stop by and visit our website for specials and coupons. Our experienced ASE Master Technicians offer professionalism with a personal touch!

    Call Japaneses Connection today for an appointment.

Additional information
  • Hours: Mon-Fri 7:30am-5:30pm
  • Payments: American Express, Cash, Discover, Visa, Master Card
  • Neighborhoods: Southeast Colorado Springs
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