James Motor Company

Worst Car Buying Experience Ever!!! I can't believe this place has ever gotten a positive review, EVER! In 25 years of purchasing vehicles, James Motor Company doesn't even rank on the charts for how poorly they operate. I would have given them all "zeros" but unfortunately "one star" is as low as you can go. When you inform the sales person (David Dunn) over the phone you will be traveling over 100 miles (a 2 hour drive) to look at a car and that you are only interested in a PRISTINE vehicle, "NO DOOR DINGS, NO SCRATCHES, NO DENTS, AN IMMACULATE INTERIOR", and that we are only interested in Certified Pre Owned because they are "expected" to have Newer Tires and Brakes and Fully Maintained etc., you expect that. David supposedly took the time to visually inspect the vehicle himself, stating there aren't any Dings, Dents, or Scratches, it looks perfect/almost brand new, and there is plenty of tread on the tires and brakes, its CPO! We Trusted David's assessment of the vehicle and more

I recently visited James Motor Company and was in need of purchasing a new car. One misconception with James Motor Company is that they only sell Mercedes. I was pleasantly surprised by the other brands of used cars they had. As soon as I walked through the front doors for the first time, I was greeted by several employees and was offered free coffee and pastries. I was fortunate to be greeted by Tony Brusate. He answered all the questions I had and gave me some very helpful feedback. He pointed me in the direction of a Honda Accord. Like most salesmen, he praised all the positives of the vehicle, but unlike nearly 99% of them, he also mentioned the negatives as well. After test driving and sealing the deal, I was sent to one of the nicest Finance employees; Jessica Wilson. She was very helpful and made the least exciting part of buying a car very painless. I highly recommend seeking out James Motors Company for your automobile needs and enjoy all the perks of being a customer. Each Saturday they will hand-wash your car while you help yourself to: coffee, expresso, hot chocolate, doughnuts, or muffins. You won't find a friendlier place than James Motors. more

This was actually my second purchase from James Motors. I trusted my sales rep, Tony Brusate, and he delivered on everything he promised. Tony is great and had so much knowledge regarding Mercedes, the end of the lease turn-in process, and with making the transition into my new Mercedes go very smoothly. I worked with him with my last purchase and he was the reason that I came back for another car. He is fantastic. My overall experience at the dealership was very positive. I'll be back again in three years to get another! more

Great service!, would recommend. more

I was impressed by the friendly and professional service at James Motor Company. My salesman was John Frederick. He helped me with any questions I had about the cars. We appreciated his help. more

I went to James Motor Company to look at a Mercedes that I had seen online. I was greated by John Frederick, a salesman at the dealership. He was able to show me the car and answer any questions I had about the car. I was treated very professionally. I will be back to look at other cars that peak my interest. more

I came in to James Motor Company for help to look for a car for my daughter. John Frederick was very helpful and patient in showing me all the options in my price range. I will be back when my daughter makes a decision on what type of car she wants to buy. more

I needed help with my S550. I received world-class service from a wonderful young man. My problem was treated with the utmost importance and with speed. I felt like less of a number and more of a friend. Thank you Jose for coming to my rescue. more

I stopped by James to look at several Mercedes vehicles. My sales person was John Frederick. He was very helpful and friendly in helping to answer any questions that I had about the vehicles. I appreciated his customer service a great deal. Thanks! more

I stopped in to James Motor Company to look at a Mercedes. My salesman was John Frederick. It was very busy there, but he took his time to help me with any questions I had about the cars I looked at that day. I will be back to James Motors due to the friendly and professional service I recieved that day! more

I came to James Motor Company to look at a car I saw on the internet. My salesman was John Frederick. He was very helpful with any questions that I had about the car. I appreicated the friendly customer service. more

I went to look at a used Mercedes at James Motors. John Frederick was my sales person. He was helpful and friendly. He answered any questions that I had about the car. I will be back! more

I went to look at a Mercedes and John Frederick was my salesman. He was very knowledgable and friendly. I will be back! more

Wonderful experience! We'd been looking around town at some used Cadillac SRXs and on a whim we stopped at James Motor Company where Tony Brusante showed us a certified used Mercedes GLK. I'm so glad we stopped because I didn't know much about the GLK, but I absolutely fell in love with it! I'm truly happy! Tony was great to work with -- low pressure and knowledgeable. From now on James Motor Company will be the first place we shop for a car. Pros: null Cons: null more

I went to James Motors to look at a Mercedes. My salesman was John Frederick. He was very helpful and answered any questions I had about the car. I will be back. Thanks!\r Christian more

I came in and looked at a Mercedes. My salesperson was John Frederick. He was very friendly and helpful. I will be back to buy! more

James Motor Company is outstanding ... I love my Mercedes and the service is second to none. J W Frederick always takes the best care of me when I have my car serviced. He also is always willing to field any question I have on the phone or thru e mail. I would not dream of going anywhere else!\r \r Benjamin Rankin more

This was our first Mercedes-Benz purchase and it could not have been a better experience. Many thanks to Scott, Eddie and Jessica for making our purchase such a pleasant experience! We highly recommend them to everyone. more

This was our first Mercedes-Benz purchase and it could not have been a better experience. Many thanks to Scott, Eddie and Jessica for making our purchase such a pleasant experience! We highly recommend them to everyone. more

This was our first Mercedes-Benz purchase and it could not have been a better experience. Many thanks to Scott, Eddie and Jessica for making our purchase such a pleasant experience! We highly recommend them to everyone. more