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James Motor Company

4.3
33 reviews
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id: 27321005
marker

2440 Richmond Rd
Lexington, KY 40502

marker
(606) 268-1150
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Reviews
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( 5 )

Best

This was actually my second purchase from James Motors. I trusted my sales rep, Tony Brusate, and he delivered on everything he promised. Tony is great and had so much knowledge r...

Worst

Worst Car Buying Experience Ever!!! I can't believe this place has ever gotten a positive review, EVER! In 25 years of purchasing vehicles, James Motor Company doesn't even rank...

Very Pleased 9/29/2011

I found the car that was right for me and a salesman who helped me buy the car for what I could afford. I have been looking for a car since 1/2011 from Concinatti to Nashville and I found it 5 miles away from home. Tony was very good to work with. He understood what kind of a buyer I was and got the job done smoothly and quickly. I appreciate a salesman that makes it easier to buy a car. more
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Very Pleased 9/29/2011

I found the car that was right for me and a salesman who helped me buy the car for what I could afford. I have been looking for a car since 1/2011 from Concinatti to Nashville and I found it 5 miles away from home. Tony was very good to work with. He understood what kind of a buyer I was and got the job done smoothly and quickly. I appreciate a salesman that makes it easier to buy a car. more
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Very Pleased 9/29/2011

I found the car that was right for me and a salesman who helped me buy the car for what I could afford. I have been looking for a car since 1/2011 from Concinatti to Nashville and I found it 5 miles away from home. Tony was very good to work with. He understood what kind of a buyer I was and got the job done smoothly and quickly. I appreciate a salesman that makes it easier to buy a car. more
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Happy New Benz Owner 8/31/2011

I cannot say enough good words about my experience with everyone at James Motors. They were professional, honest and provided the most amazing customer service. I had a million questions and Tony and Jessica were prompt about answering each one and following through on every commitment. This place is no nonsense and more than fair and reasonable. A few questions came up after I bought my car. Tony went above and beyond to provide me with service, including responding to my questions on a holiday weekend. Wow! . . . James Motor Co. has my unconditional recommendation. more
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High Prices, Poor Service 6/20/2011

If you combine incompetence with high prices and poor service, you get James Motor Company. more
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High Prices, Poor Service 6/20/2011

If you combine incompetence with high prices and poor service, you get James Motor Company. more
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High Prices, Poor Service 6/20/2011

If you combine incompetence with high prices and poor service, you get James Motor Company. more
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ponygirl 3/29/2011

My parents bought me a pre-owned certified vehicle for my 16th birthday.\r I am so excited to now have a Mercedes of my own to drive.My salesman Larry did a great job explaining the safety features of the vehicle to me an my parents. I will always own a Mercedes!!! more
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IMPRESSED 3/22/2011

My husband and I have been completely impressed with the outstanding service that we have received at James Motor Company. Every associate that we met with was patient and friendly. They always greeted us with a smile and were willing to help us with our questions. I love my new car and the wonderful sales and service team that is backing it up! more
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Eeny, Meeny, Miny, Moe 1/28/2011

In December 2010, my husband and I had a hard time agreeing on what car to purchase. We had narrowed our choices down to two different vehicles. In the end, it truly came down to customer service. We had an amazing salesperson at James Motors who answered many questions on more than one visit. He went above and beyond, without being pushy, to help us. A big "shout out" to John Wayne (how could I ever forget this name). Thanks so much! more
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Eeny, Meeny, Miny, Moe 1/28/2011

In December 2010, my husband and I had a hard time agreeing on what car to purchase. We had narrowed our choices down to two different vehicles. In the end, it truly came down to customer service. We had an amazing salesperson at James Motors who answered many questions on more than one visit. He went above and beyond, without being pushy, to help us. A big "shout out" to John Wayne (how could I ever forget this name). Thanks so much! more
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Eeny, Meeny, Miny, Moe 1/28/2011

In December 2010, my husband and I had a hard time agreeing on what car to purchase. We had narrowed our choices down to two different vehicles. In the end, it truly came down to customer service. We had an amazing salesperson at James Motors who answered many questions on more than one visit. He went above and beyond, without being pushy, to help us. A big "shout out" to John Wayne (how could I ever forget this name). Thanks so much! more
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Displeased with sales rep 5/15/2005

I purchased my first Mercedes C-class two years ago when I was 23 years old. Despite my excellent credit history and more than suitable income, I was not treated very well by the sales rep. I'm assuming that my age attributed to this. I did not appreciate his completely blase attitude towards me, but still proceeded with the purchase. Despite my displeasure with the sales representative, the service personnel are top notch. more
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