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James Madison Shell

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545 Maple Ave W
Vienna, VA 22180

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(703) 255-3495
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James Madison Shell - Vienna, VA
James Madison Shell - Vienna, VA
James Madison Shell - Vienna, VA
James Madison Shell - Vienna, VA
James Madison Shell - Vienna, VA
Reviews
( 182 )
( 15 )
( 1 )
( 1 )
( 3 )

Best

Location of the station and quality of the job fully satisfied me. I have used this place for several last years.

Worst

I did not expect to be unhappy. Had a brake fluid issue. No problem. As long as we are working that system, check the brake shoes as well. No problem. BUT. AND THIS IS BIG. ...

Good job 4/10/2014

Location of the station and quality of the job fully satisfied me. I have used this place for several last years. more

The employes have great customer relation skill 4/7/2014

The mechanics are very well trained and Chuck is awesome, he had a new wiper blade put on. I new I needed one and forgot to mention it. I was glad to have it today. All the work I had done has always been top notch. more

Inspection 4/7/2014

They did a great job of keeping things moving even though I waited until the last Saturday of the month to get my inspection done. more

State Inspection 4/7/2014

Efficient, convenient and friendly service. more

Efficient, Expeditious and Customer Satisfaction 4/4/2014

We absolutely do recommend JMS to other people. We have been doing business with JMS for about 27 years and we have always been satisfied. more

Excellent service! 4/3/2014

They took great care of my car and it was done in a timely manner! more

Customer Service Plus 4/3/2014

Always quick to please their customers! more

Great customer service 4/3/2014

Great job as always! more

Friendly 4/3/2014

Emissions test seemed to take much longer than it should have. Used to be a drive-thru procedure. more

great 4/2/2014

always nice and professional more

A really good experience at James Madison Shell 4/1/2014

I had my car's emission inspection performed at James Madison Shell. I was very pleased with the service. more

Oil change 3/31/2014

People at shell very friendly and helpful, Love taking my car in for checkup MUCH Better than dealer more

good 3/31/2014

good more

Super job 3/30/2014

Good honest company, easy to do business with. more

Courteous and time considerate 3/30/2014

Good service, polite staff, all paperwork provided. Once again very satisfied with service. more

Excellent and Friendly Service 3/30/2014

I just had an oil change and tire rotation. I was able to set up an appointment via email and got an email confirmation. When I got there I checked in quick and they had my car done in 30 minutes more

inspection 3/28/2014

Very quick and efficient and friendly. more

Good but failed to repair something I asked them to do repeatedly, wasted my time 3/26/2014

I generally like this place. They are friendly and competent. On my last visit for service, I told them about several things I needed repaired. New breaks, safety inspection, fluid check and replace a parking/fog light that was out in the front of my car. Each time I spoke to the person helping me I mentioned this (when I made the appointment, when I had to reschedule, on the day of my appt., when I called to ask about the status of the repairs). He said the fog light would be taken care of in the safety inspection. I picked up my car after they completed the work and I noticed after I got home that they failed to replace the light. Went back the next day, was told in order to replace light bulb they'd have to put the car up in the garage and didn't have an open bay then and I'd have to wait for a space to open up. Wasted my time by having to go back and wait for that to be done. Ended up going somewhere else for the light. Before this incident I would have recommended James Madison Shell, now I'm reluctant to do so. more

Good service 3/26/2014

JM Shell is efficient an honest. Good place to get repairs. more

Great Service and value 3/24/2014

I really appreciate Rick's service, especially with no advance notice for a need of a set of tires for my Toyota. Traveling to your Gainesville shop to pickup the tires to complete the service the same day, was outstanding and most appreciated. more
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Additional information
  • Hours: Mon-Fri 8:00 AM-5:00 PM,Sat-Sun Closed
  • Payments: Master Card, Discover, Visa, American Express
  • Neighborhoods: Vienna
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