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JC's Chem-Dry

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27010 Palo Duro Dr.
Magnolia, TX 77355

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(281) 259-8195
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Cleaning

Reviews
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( 2 )

Best

Always professional, courteous and thorough.

Worst

We had two rugs cleaned by this company, one was fine but the other rug is ruined. It has brown spots all over it! We have been dealing the owner for over 5 weeks to fix the probl...

This the third time that I have used JC's Chem Dry and was completely satisfied 7/27/2012

Chuck & Janet are honest reliable people who I have done business with for over 6 years. Their employees are well trained and professional. When they are finished cleaning my carpets they look like new!! I recommend their company to all my friends and business contacts more
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great experience and very professional! 6/20/2012

I would recommend JC's Chem Dry to all my friends and associates..They have cleaned my carpets for the last few years and have done an excellent job!! more
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POOR CUSTOMER SERVICE 5/21/2012

I had an appt. between 3-5 PM. I called at 4 PM to see when they would arrive. Was told last appt was running over and they needed to reschedule for another day - after I moved all the furniture! They would not have even called me to tell me they weren't planjning to show up - I would never have known if I did not call them. I asked to have the owner call me but I am still waiting...very poor customer service! RESPONSE FROM JC's Chem-Dry: We were very sorry that this happened. The previous jobs all turned out to be twice the size which prevented us from getting to the last job as scheduled which was between 3 & 5pm on a Saturday. The appointment desk did talk to the customer to let her know the technician was running very late. The owners did call the customer Monday morning to apologize and offered to come out the following Saturday and do the cleaning for free. The customer was not willing to let us come back and try to make it up to her. We sincerly regret this incident and try very hard to manage our schedule and keep our appointment times. more
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Excellent work, ontime arrival, timely completion, and professionalism 3/28/2012

Overall service was excellent. Technician arrived exactly on time and took time to thoroughly measure and calculate the actual square footage to be cleaned. The job was completed in a timely fashion and i am extremely pleased with the results. more
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Extremely personable personnel did an excellent job. 3/8/2012

We highly recommend Chuck and his staff. more
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Excellent service 2/13/2012

The work was done in a thorough manner. The technician actually arrived early and was very professional and knowledgeable about the work to be done. He worked quickly and left my house clean. more
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Your technician did an excellent job, he was very professional. 11/22/2011

I would recommend your company, my carpet looks new. Thank you. more
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great job 10/17/2011

arrived on time. professional curtious. the best job yet and you have been doing my carpets for a while. thanks gretta more
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Excellent company...great customer service! 10/4/2011

This company is always on time and their technicians are very professional. While I am pleased with their service overall, I don't believe that they vacuumed my carpets before they actually cleaned them. Are they supposed to do that? Having said that, I would still recommend JC's Chem Dry. more
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the technician was professional, courteous and timely 10/4/2011

they did an excellent job, worked very dilligently and prefessionally. Took extra care and the results were very much appreciated. Will certainly utilize them again. The technician was outstanding. more
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Good product, good service and great technician. 9/21/2011

I have used Chem-Dry for many years, living in different states during this time. I find the product to be consistent in quality. I always know what to expect. more
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Professional, friendly, did a good job! 9/15/2011

Professional, friendly, did a good job! Will be using JC's Chem Dry in the future! more
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Consistent - Professional - Knowledgeable 8/25/2011

Consistent - Professional - Knowledgeable Kyle and Assistant were excellent. Great Job! more
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On time, professional appearance, professional work done 8/19/2011

The gentleman that did the carpet should be commended for contacting me before the arrival and appointment to let me know he would be on time. He was very conscientiousness, courteous, and professional. JC's Chem Dry is fortunate to has this individual (Kyle) as an associate. more
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Good job 8/17/2011

On time, polite, good job cleaning and spot cleaned an area found after cleaning. more
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Carpets looked good and dried quickly 8/8/2011

Carpets looked good and dried quickly more
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Great job and on time, despite short notice from me. 8/8/2011

Very thorough cleaning. Especially the stairwell! more
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