Iqbal Farrukh Md

This office is HORRIBLE! \r First: I called to get lab work orders for a specific reason, went to pick them up and asked to make sure they were the right orders and was told yes by the girl at the front desk. I get to Quest and after sitting there for over an hour (and late to work) was told these lab orders were NOT for what I needed! I had to call and have the new orders faxed over and go back the next day.\r Second: No regard for your time... my appt was @ 10am... I sat in the lobby till almost 11am THEN sat in the room for another 30mins! \r Third: The dr barely looks at you and is typing into the computer the whole time he is in the room with you.\r Fourth: They said owed $25 for a missed appt I have no recollection of making, they claimed my number was wrong (was correct when they read it back)... I asked to speak to the office manager saying that in light of them wasting my time with the lab work I think we should call it a draw! I was told she would call me since she wasn't in the office at that time. I received NO call, NO statement in the mail, and NO notification before they sent me to collections over $25!!! By the time I was informed it was in collections I ended up having to pay almost $50!! \r \r All of these things add up to a poor excuse of a doctor! I've never been treated so poorly by a physicians office ever! I guess when there are only a few in this specialty they feel they can get away w/crappy customer service! more

I had many reservations when i first went to this office, not real clean the staff is grouchy and not professional. Had the biopsy done and he was the only one in the room no assistant just him and I. Not organized at all, they called the day before my appointment in the afternoon around 2 while I am at work and tell me I need to have lab work done. There are 2 problems with that: 1 I am at work and 2 at 2 in the afternoon prior to the appoinment the results will not be available. When i received the message after work I could not respond as the office is closed by then. I went to the appointment in the morning as I had questions personally and from my primary care and to avoid the no-show charges. HE REFUSED TO TALK TO ME!!! I made it clear that I had questions and would like to talk to him and he STILL REFUSED TO TALK TO ME!!!!! They took the co-pay, had the time allotted!!! What kind of doctor refuses to talk to a patient during a scheduled appointment when the patient has made it clear they have questions????? Please save your self the frustration and DO NOT go to this doctor!! more

Does not care\r I had gone to Dr. Iqbal for about 1 year due to low/no availability of other endocrinologists per my insurances provider list. Dr. Iqbal’s & his staff are very rude, refuse to return phone calls/ written correspondence or answer questions and only care about the co-pay. I had been seeing Dr. Iqbal for hyperparathyroidism and had diligently made all appointments for labs, ultrasound, CT, MRI’s & office appointments for that year. Dr. Iqbal and his office (run by his wife/family member) refuse to fax a request for meds to Medco (my ins. Companies medicine provider). No other doctor I have ever seen has refused to make obtaining your prescriptions easier. On one occasion I was going to go to the gym following my appointment and did not have/forgot a credit card/check to pay the co-pay and he refused to see me even though on my initial appointment they allowed me to be billed my co-pay ultimately resulting in me having to re-schedule the appt. This after a year of building a trusting relationship by paying all co-pays upon arrival at all previous appointment. The office shuts down/locks the doors during lunch time for an hour, so it is impossible to utilize my lunch break to do any business with his office (even over the phone). Their answering service on a separate occasion did not advise the office that I needed to cancel & reschedule an appointment so they charged me DOUBLE my co-pay for missing the appointment (it cost more to not be seen than to be seen) and would not even listen to me when informing them that I did follow their apt. cancelation policy. When they were advised that I would take my care/business to a different care provider if they did not remove the penalty for missing the apt. they could care less & refused to remove the fee (though I proved that I did follow their cancelation policy to the letter). Lastly after waiting in the waiting room for at least 30 minutes every visit you can expect to wait another 30 minutes to an hour in the exam room (likely due to overbooking appointments). While waiting in the exam room you will notice signs that say to “be patient” as Dr. Iqbal gives every Pt his full time & attention then spends 10 minutes with you when you are seen. \r On the other hand I highly recommend Dr. Brian A. Berelowitz (702) 804-9486 if he has availability or your insurance uses him. He is extremely knowledgeable, friendly, answers questions, office staff is awesome, he even had his office fill out the appropriate paperwork to get my meds sent to me (via Medco) after my first visit to his office and without me even asking (Medco called them). \r more

Like the first reviewer said:\r \r 1) The staff is lousy and inexperienced\r 2) His wife is his office manager and is extremely rude and ignorant, and definitely not attentive to her patients needs.\r 3) Patients are forced to wait it seems like forever to be seen. The average wait is 1 hour past your scheduled appointment time. Dr. Iqbal had one of his office staff contact me to see if I could come in 1 hour earlier for my appointment. I arrived at his office 1 hour early, and an hour and a half later I still had not been seen by Dr. Iqbal. Which was by the way 30 minutes past my original scheduled appointment time. I visited his office a total of 6 times, and every time I did not get seen until at least 1 hour after my scheduled appointment time. Not to mention, my condition worsened after being under his care. He is a lousy doctor with a lousy staff!!! Pros: Absolutely None Cons: Any and Everything You Can Think of Wrong more

1. made appointment waited 1:35 minutes and had to leave since I have children. They told me he was 10 minutes behind. I asked for my check back since I did not see the doctor. Took off work to make appointment on time.\r 2. Second time was worse, Called 2 hours before appointment was told the he was on time. Asked if they had all my records needed . They said yes and so I took off from work again. Paid .... Waited 45 minutes, taken back to the room waited 10 minutes, a nurse rushed though the exams than 5 minutes tops.\r She left only to return telling us that they did not have records. I would need to reschedual again.\r I in asked what type of records don't you have ? They did not know.. I asked, what specific records were missing they said a Op report the surgury was 7 years prior. They will call when the have records, never getting hippa release. We went back to sign hippa reports. Called today told they don't have records again . My doc's office again reassured us that they sent them.. Waiting room was not clean either. Good luck if you choose this doctor, don't plan on them keeping your appointment time or telling you honest answers . Pros: Really none Cons: very long list more