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Import Car Center

4.7
142 reviews
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id: 27755948
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1010 W Northwest Hwy
Grapevine, TX 76051

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(817) 481-5665
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Reviews
( 101 )
( 35 )
( 1 )
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( 1 )

Best

I let my M3 go off factory warranty and am so pleased that I did. The guys at ICC really take care of my car and fix potential issues before they become problems. The service is...

Worst

Repeat visits for the same symptoms; feel like a burden; the parts for my car are never in stock; and the price goes up at least a few...

Reattach Bumper 1/18/2011

Every visit is a good experience. Your staff is helpful, friendly, and always pleasant. more
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Outstanding Service 1/12/2011

This was the first visit to Import Car Center, the staff was very friendly and worked with us to get my son's car in and out quickly. The... more
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Honest & Timely 12/31/2010

We had a positive experience. They quickly diagnosed the issue and walked me through costs. I would go back again and I would highly... more
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job well done 12/25/2010

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Great! 12/21/2010

Customer service here was fabulous! Everyone was so friendly and easy to work with. more
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efficient 12/17/2010

I feel that the people @ Import Car Center work hard to make you feel that you are a valued customer. They keep you informed on the... more
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very good 12/17/2010

I apprecaited the factual assesment of deficiencies on the car - versus the usual "scare" approach. Also apprecaited estimates were... more
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Good 12/13/2010

It would be nice to have more flexible hours for those of us who report to report before 8:00 a.m. A lot of shops open at 7:00 a.m. more
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It's a winner! 12/12/2010

Complaints about auto repairs rank high among grievances; so it is rewarding to find a company that demonstrates knowledge, skill, and... more
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Highest (always) 12/9/2010

You guys are the best. And you have a jewel for a service manager, Bret!!!!!!! more
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Excellent! 12/6/2010

Expert auto repair delivered in a friendly, professional manner with always a look at my car's future maintenance. I've been taking my... more
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Fantastic 12/3/2010

A very pleasurable, low cost experience more
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Trustworthy & affordable 11/30/2010

We've been bringing our cars here for years. Unlike a dealership, ICC will tell you exactly what needs to be done to keep your car in... more
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Brakes / Air bags 11/24/2010

Scheduled ahead of time for brakes and airbag indicator lights more
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BMW Serivce 20101118 11/24/2010

Excellent service. Facility and people were tops. more
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always good 11/24/2010

Brett and his team have had my car's care since the first day we went to them. They're smart, open, honest, and do great work. more
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Great visit 11/23/2010

I appreciate the friendliness and them taking the time to walk through the issues to ensure I have a complete understanding of them so I... more
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Professional from Start to Finish! 11/17/2010

This shop was a pleasure to work with. They were flexible with my appointment (I had to reschedule twice), they made great notes of my... more
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Sensored 11/13/2010

I had been to two other repair places for a sensor problem on my 2000 Toyota RAV4. The Import Car Center fixed the issue - and I've... more
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Top Notch 11/12/2010

Fantastic service, as always! more
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