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Import Car Center

4.7
142 reviews
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id: 27755948
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1010 W Northwest Hwy
Grapevine, TX 76051

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(817) 481-5665
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Reviews
( 101 )
( 35 )
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Best

I let my M3 go off factory warranty and am so pleased that I did. The guys at ICC really take care of my car and fix potential issues before they become problems. The service is...

Worst

Repeat visits for the same symptoms; feel like a burden; the parts for my car are never in stock; and the price goes up at least a few...

APR stage II with DownPipe mod. 7/14/2011

As a former mechanic, race team owner, and current tribologist/lube and fuels analyst I appreciate clean work done by smart but caring... more
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Outstanding Customer Service 7/13/2011

The staff at Import Car Center is always very helpful and professional. I am very satisfied with the work done on my vehicle. more
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Great Service 7/13/2011

I have been taking my BMW and my boys BMW to ICC for a few years and wouldn't think of taking my cars to anyone else. Great service,... more
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Honest, Professional will go back 7/12/2011

My 06 BMW 325i battery started to fail so after a jump start I got it in to ICC for them to replace the battery. This was my first time... more
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Quality Serivce 7/11/2011

I had several repairs on my 2000 BMW 528I and ICC did a great job helping me prioritize the repairs and the work they did was excellent. more
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Service 7/10/2011

We are all looking for excellent service, and once again, ICC comes thru! I drive a 2006 BMW that satays young mainly because of ICC, as... more
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Very thorough 7/8/2011

Full inspection done with oil change. Too bad that found an earlier repair had failed again. more
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the jury is still out 7/7/2011

Time will tell if they fixed my car's problem, since my car was using 2 quarts of oil every 2500 miles. Staff was courteous and prices... more
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Trated Fairly kr 7/5/2011

At ICC they take the time to explain to what's needed, why and the consequences of postponing the repair. Unlike most shops schedule... more
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Wrecker vs. Road Service Vehilce 7/3/2011

First, thank for assisting my wife and your overall great organization. Have you thought of road service without the need for a wrecker.... more
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Window Repair 7/2/2011

The window repair needs time to settle in, it still shutters as it goes up. I know the repair is guaranted for a year. I will bring it... more
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Exceeded my expectations 6/29/2011

My girlfriend's car would not start and I was in charge of assisting her with this problem. I know nothing about car engines and I needed... more
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Management 6/29/2011

Painful, yet pleasing helful, pain to my wallet yet very professional and helpful. Yes I would return for future services and absolutely I would recommend to friends. Nancy Carlisle 817-305-6159 more
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ICC 6/28/2011

As always, a super job! more
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In a word: Outstanding 6/27/2011

Quick, easy scheduling. Prompt written estimate (email + phone call follow-up). Progress updates via email during the day kept me... more
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2001 Volvo 6/25/2011

Very positive experience. The carmisrunningngreat now. more
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?? 6/25/2011

I could not get out of this place fast enough. The guy was demening and arrogant. Talked on his headset at he same time he talked to me.... more
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An old lady with a long history of bad car "repairs." 6/24/2011

I drive a 2001 Audi A6 Quattro. ICC has this vehicle in better driving condition than when it was new. Now if only I could find a... more
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Public Relations 6/24/2011

Your entire staff is great. Your organization is the perfect example of professionalism and excellent public relations. However, Bret is... more
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Experience 6/23/2011

all of the employees were proffessional and pleasant to deal with. I was very satisfied with the repairs made to my car. more
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