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Import Auto Repair

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Alpharetta, GA 30004

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1 (770) 562-7533
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Auto Repair & Service

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Automotive

Reviews
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Best

We have been coming to Import Auto for eight years. They were initially recommended to us by a local tire dealership, and we have trusted them from the beginning. We have used the...

Worst

In my opinion, these people ruined my car. When I say ruined, my car was well taken care off and driving properly (minus the issues I had duting the initial visit). When I picke...

Editorial review from Citysearch 1/8/2013

I would not recommend this place...everything I have had replaced I have had to redo because the parts were not authentic BMW and prematurely failed. The BMW dealer also confirmed the parts and their sources were not OEM that had been installed. Go at your own risk! more

Great service 10/19/2010

Got Kids, look for good schools and you will find good houses, A good church can be a little further awayBUT you must know where to get your car(s) serviced!! Import Auto, Inc, because of their great service and friendly people, now services all 3 of my automobiles. They have proven over and over that I am going to the right place in Alpharetta. Foreign and Domestic cars. more

we have always been satisfied 9/22/2010

we have always been satisfied more

more than anyone could ask for 9/1/2010

We have been going to Import Auto for all our car care needs for 15 yrs! Juan, Chris, Sue and the guys are way more than anyone could ask for from a car repair institution. We have bought, sold and traded through Import Auto as well. more

Fast, friendly, nice tv and soft seating 8/31/2010

Fast, friendly, nice tv and soft seating. Fixed my "lit up" maintenance light and gave me a filter for the inside of my "Acura". I'm good to go and it smells fresh! more

These guys are great 8/27/2010

These guys are great. Bottom line if you own a BMW that needs some attention, this is the ONLY place to take it. Bruce is a very easy to talk with charming guy that will walk through what needs to be done to get your car purring again. more

They were honest and very fair in price! 8/16/2010

Back in 2000 and 2001, when they were located a little further North on Hwy 9. behind the wooden fencing of the junkyard, I had a good bit of work more

Satisfied customer 7/30/2010

With more than 186,000 miles on the odometer, my 1991 Acura Legend is still running strong and looking great, all thanks to the excellent specialized service provided by Juan and his Team at Import Auto, Alpharetta, Ga. 30004. Satisfied customer for over 3 years! KMF more

Really do a great job 7/7/2010

My car broke down last weekend and the tow truck driver (All Georgia Towing) recommended Import Auto, Inc. as the place to take my car. I am so thankful that he did. The repairs on my car were about 600 dollars less than what the dealer would charge. I called and checked. Chris was great, very helpful and explained everything that needed to be done. I was very pleased with the work done and will take my car back there again. Pros: cost less more

Terrible Terrible Terrible 2/15/2010

In my opinion, these people ruined my car. When I say ruined, my car was well taken care off and driving properly (minus the issues I had duting the initial visit). When I picked it up (again and again and again), I had more issues. My car is now a wobbly, wonky, vibrating, squealing, stinking mess. I took my car to them with 2 simple problems and they returned it to me with 6 additional problems. I personally think this was caused by their carelessness and amateur work. I'm not sure what they happened to my car. All I know is, I have taken my car back to them several times over the past month, to get these 'new' problems fixed and each time they blame everything else under the sun for why the car has problems. The weather, the road, the age of the car, my tires (which are almost new), my brakes...I mean really? Is that what we've come to? And then on top of that when I picked up my car it smelled like cigarrette smoke. Personally, this I think is complete insanity. I can't believe this is even allowed. I think, and this is my opinion only, they are clearly a chop shop in auto shop's clothing using Frankenstein parts from other cars to 'fix' your car and then doing completely sub par work and hoping that it sticks. I can't believe I actually thought this place was a stand up business. Never ever ever will I return to this place. Glad I'm getting away before they make my car a total loss. Pros: Customer service Cons: They smoke in your car, quality of work is very low, more
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Owner Message
  • Import Auto Repair is the leading Auto Repair Shop in Alpharetta, GA & the surrounding areas. We proudly offer BMW, Audi, and Land Rover Repair in Alpharetta, GA! Get in touch with us if you need Brake Repair. We recognize that expertise matters because you care about the quality of work performed on your car. We hire only experienced technicians with the skills and certifications necessary to complete the services and repairs your vehicle needs competently. Contact us if you are looking for "Wheel Alignment near me". No matter what you drive or which mechanical service or repair you need, our team can assist you. That's because we work on any make or model, specializing in imports with a particular focus on European cars.

Additional information
  • Hours: monday: 08:00AM-06:00PM, tuesday: 08:00AM-06:00PM, wednesday: 08:00AM-06:00PM, thursday: 08:00AM-06:00PM, friday: 08:00AM-06:00PM, saturday: closed, sunday: closed
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