Hutzel Plumbing & Heating Company

Bud was an expert in every aspect of plumbing and HVAC. He was thorough, friendly, and informative. I could not have felt more comfortable with, confident in, and appreciative more

These are the people to call when you need Orangburg repairs! Also very good on sinks & tubs. more

Wonderful folks. Our furnace relay got taken out by a DTE crews in the cold, cold Feb last year. Mike was here within an hr to get us back up and running. more

We want to state that the service technician B.J. who was dispatched to our home was outstanding. He was very professional, courteous, and respectable in all manners. He was a delightful person. He worked very hard. more

We had our furnace Checked and cleaned 3/15/16. The appointment was easy to schedule and the service technician was quick and provided very good service. We hope to use Hutzel again in the future. more

3:30 Sunday afternoon an external fawcet blows. After shutting down the water I called Hutzel and two other ""24 hour"" plumbers.Hutzel Tech retunred call within 15 minutes and despite some personal stuff agreed to be over by just after 5:00 PM. 5:18 Ken turns up. Courteous, swift, very competent and knowledgeable and expalined. the process very clearly. Finished and gone by 5:40.Yes this was a fairly simple process but Ken made everything extremely easy.Two other companies called never even returned the call. Great ! more

It's not going to be a good day when a long-awaited appliance installer says 'I'm sorry, but you're going to need a plumber...this gas line is so bent, it's about to snap. Super dangerous. We can't touch it."" I called Hutzel immediately, and within literally 15 minutes Chet pulled up in his truck, while Best Buy was still at the house. He fixed the line, rushed back to the shop for dryer tubing, installed the gas dryer, and even cleared a bathroom drain where he was here. Excellent response by Hutzel, and a great plumber. more

It took a couple of calls to get ahold of them, but as it was Thanksgiving weekend, I suspect that is not the norm. Once I did, they came out very fast and very quickly fixed the problems I was having. I would recommend them to just about anyone who has problems with their heater light going out and is too nervous to relight it on their own. more

I've had two experiences with this company and it was the same technician both times. He has been very personable and professional. more

I like these guys because they are professionals, they offer good responsive service and are courteous to boot! I recommend them to any one in need of their service. more

I got a new water heater from Hutzel Plumbing and Heating. They were thorough and also let me know that they could service my furnace and air conditioner. I have had problems with other service providers and Hutzel is clearly a step above the other providers. The service technician Walt Lindemann was knowledgeable, professional and courteous. I would recommend them to anyone! more

The last thing you want to hear your significant other say on one of the coldest nights not only of the year but of recent history is ""I think the furnace stopped working."" Add 2am to that equation and, well, grab the tissues because you're just going to want to cry. \r \r Except I'm a total type A so even though I wanted to cry I grabbed the phone and set about trying to find an emergency repair. You see, I had just replaced the pipes in this house and I'd be damned if one of the burst from the cold after all that headache. I didn't care how much it cost to get it repaired, I wanted someone out ASAP.\r \r I called a few places. Some proclaimed to have 24 hour service but didn't answer. Some I talked to but were too swamped from the cold to have anyone out until the next afternoon. I had actually called Hutzel first but was directed to an operator who told us she would have to look for someone available. So I set about calling a few other spots while I wanted just in case. \r \r Luckily within 30 minutes my savior Charlie called back. He said he'd be over in an hour. BLESS HIS HEART. He arrived promptly and got us running again in 15 minutes. Unfortunately this was only a temporary fix as our exhaust motor was shot but he at least got us through the night till he could return the next day with a new motor to get us fully fixed up. Around 1pm we noticed the temperatures start dropping again in the house but luckily he was back by 2pm with a new motor to get us all repaired. The furnace is now running like a dream, quieter than is has since I've lived here, and is holding up really well with this blasted polar vortex. I am so so grateful for his assistance!\r \r Even better? He was cheerful, gracious and pleasant throughout. One could be pretty salty if they were called out of bed at 3am to go out into a snowstorm + negative temps but he got here and was SO nice and SO helpful. I wanted to cry again..this time out of gratitude. \r \r I'm still waiting on the bill and I know it won't be cheap (they're upfront that emergency service is $189 an hour, plus all the new parts we had to put in) but it's a small price to pay for warmth, security, and knowing you aren't going to be dealing with a flood on top of everything with a burst pipe. I'd give Charlie 10 stars if I could. Our hero! more

First of all, the guy that answered the phone on Thursday accessed my records and got the detail on my thermostat and tried to help me over the phone to save me needing a service call. It didn't work out but he tried and he got me someone to come next day rather than a Monday appointment. Then the repairman came and within just a few minutes discovered the trouble and resolved it. I'm only getting charged for the service call and 15 minutes of time. It couldn't have been a better experience. more

Hutzel did a great job with a complicated hot-water boiler replacement in our 100+ year old home. Barb came to the house multiple times to assess the situation and gave us a fair and competitive bid. John and Don did excellent work and were responsive to all of concerns and questions. In fact, everyone we dealt with at Hutzel went over and above to give the best possible service and end result. more

I've had them repair both a heater and look at an AC, both times they were polite and willing to explain the issue in terms that anyone would understand. It's always a pleasure to work with them because I know the job is getting done the right way! more

I have used Hutzel for many years and they are a great company. Reliable and completely affordable. I have been happy to refer them to friends, family and clients. more

I've had very positive experiences with Hutzel. We've recently been trying to purchase a home, and as such, have had to get some contractor's quotes for repairs to heating and cooling systems, ductwork, etc. Scott and Nancy (the owners) really know their stuff, and have been a pleasure to deal with. \r \r When they realized that we were under a quick time line to remove our most recent contractor's contingency (after our initial home inspection revealed some plumbing and HVAC problems) they eeked out a special spot for us in their schedule. \r \r If they do work for us in/on the new home, even if it's just maintenance, I'll be sure to update, but as things stand now, I couldn't ask for a better, more responsive team to work with! more

Overpriced and service rep installed wrong injection pump, not compatible with toilet system. Insurance claim over $7,000, due to water overflow and black mold. Nell at Hutzel offered no remedy, so will take them to Court. Same service with another plumber at lower cost...with correct pump fixed issue. Would never recommend Hutzel to anyone! more

I called Hutzel to fix a leak in my plumbing stack in my basement. The guy came out and couldn't fix it, he had to come back with help the following week - he advised to save money for us to open the wall in our dining room so he could have access to the stack. We had everything ready when he and his helper arrived. He called at 8:14 am to say he was on his way. It took them almost an hour to fix the leak, I called my husband at 9:44, as I was looking out in the driveway to say, it was done. I had asked the plumber for the bill, he told me they would send it later. I got the bill 3 weeks later and it was for 4 hours (2 hours for each plumber). When I called to ask about the mistake in hours the representative at Hutzel said he would check with the plumber. He called back today to say that both plumbers needed a half an hour before the job for preparation and a half an hour after the job to put things away. Right. more

This company is just a scam. I had a problem in air conditioning unit of our store which is on the roof. A guy came to our store, went to the roof and checked the outdoor unit. He told me that there is no power in it and I need a electrician and left. About 10 days later, they charged me $231 (1.5 hrs x $124 & $45 trip charge). After discussion through phone, they offered to lower the work hour to 1 hour. So they charged me $169 for doing nothing!!! A few days later, an electricain came to our store and found a fuse was blown out. He replaced it and A/C is working now I hope everyone to stay away from Hutzel. They will just take your money without doing anything. more