Hurley Health & Fitness Ctr

If you're going there because you get FREE personal training don't bother. They promote one free personal training session but I never got mine. They don't have enough trainers for how many people they sign up. I ask about it at front desk and was sent to Jen who was a waste of time. She acted like she was doing me a favor speaking to me. A member in the locker room told me to go to Danielle after I told her of my problem. Danielle was rude and then never called me back as she promised. Inside the workout area all I saw was flirting and members getting ignored. Another member said to see Nancy Norris but she never returned my call. Evidently she is never there. If you have complaints about her classes she isn't there to talk to. I really don't think all her instructors are certified. The front desk staff constantly remain on the phone and ignore people coming in. No hello. Nothing. This area of Flint is getting dangerous with aggressive panhandlers. Planet Fitness is better customer service so I joined there. I got more help from the regular members than I did the staff. All in all it's way too expensive for what they offer. Save your time and money. more

I love this place and have been going since they opened. Happened to be looking for a published list of this AM's classes & ran across this site & entirely disagree with the previous reviews. \r \r It is a great value for your money! They offer everything, have great instructors who try to gear classes to fit the majority of members. I don't care to pay extra for personal training so think maybe that part of the facility could be scaled down as there does seem to be excess personnel in that area. \r \r The weight room carpet has been recently replaced. The duct tape had been in place to safely cover electrical cords, etc. If you do want to pay extra for superfluous ammenities that make you feel more pampered; maybe GAC is the place for you. Especially if you want to socialize. But if you truly want to get in shape and stay healthy the members who go here are very positive, friendly, and serious about making the most of what HHFC has to offer. And the staff is very caring and helpful on an individual basis.\r \r The water areas, seam rooms, saunas and lockers are spotless, thanks to constant care by DM Burr! Qualified medically trained people are always available to assist people who have problems. This place is my ""home away from home""! more

This used to be a great place to get personal training. Visiting recently I noticed a huge difference in this department. What was once very professional, degreed, certified training staff has now turned into lazy, indifferent trainers who appear to be annoyed when approached for assistance. I ask for the head trainer Michele to see what was going on only to find out her position was eliminated! Bad move for HHFC. I trained with Michele as a non-member years ago and she not only gets results she is an excellent head trainer & role model. She was why I was revisiting contemplating joining. When I ask where she was I was told her position was eliminated due to financial constraints. A member told me Michele is missed and the trainers do whatever they want now with no supervsion. I was referred to trainer Nancy Norris but she is rarely there so that won't work. The place looks like it hasn't had any new equipment since 2000. The weight room carpeting is ripped with duct tape over the rips!! Very disappointed. Don't join this pricey gym thinking your going to get good personal training.....you won't. False advertising for sure. Head over to the GAC in Grand Blanc to get the service HHFC used to give. Hopefully Michele went over there. more

staffing seems out of contorl no good manger to take charge very unclean place to workout very rude staff no where to be found when need ed very bad place Cons: bad staff and very clean more

Used to be a quality place to work out, the staff was very helpful, but since Bob, Michelle and Jen started running the place, it has gone downhill, little to no help on the exercise floor, it often goes unstaffed on the weekends. I have gone elsewhere Pros: very clean Cons: staff more