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Honda Of Mentor

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8555 Market St
Mentor, OH 44060

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(440) 424-5165
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Honda Of Mentor - Mentor, OH
Reviews
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( 1 )

Best

I love my new Honda! John and his staff were helpful and courteous and couldn't do enough for us. Our friends and family will all be doing business there!

Worst

They sold me a car after resetting the Check engine lights. I had a Honda certified mechanic from another dealer check it out, only to find seven bad codes. All the codes were unr...

Editorial review from Citysearch 8/9/2012

Exceptional service and professionalism from Shawn Crowe. Third car I have bought from him and Mentor Honda. Always a pleasure! Thanks ! more

Editorial review from Citysearch 7/18/2012

my spouse is not very happy with you,he said that he would not by any used or new car from you because of the way you did not tell him about the craked windsheild, he said that he is going to tell every he knows not to by from you. more

Editorial review from Citysearch 6/12/2012

I love my new Honda! John and his staff were helpful and courteous and couldn't do enough for us. Our friends and family will all be doing business there! more

One of the better Dealers!! 4/9/2012

My salesperson was Joanie Latessa, and she was great - experienced and knowledgeable. I had a trade-in and they were very fair with the price, really worked with me to make me happy. The car I bought had lots of dings on the sides and they were able to get every one out, the car looks great...very satisfied and would go back to this dealership in a heartbeat!! more

Terrible!!!!!!!!!! 8/31/2011

They sold me a car after resetting the Check engine lights. I had a Honda certified mechanic from another dealer check it out, only to find seven bad codes. All the codes were unrelated, and i had not even had the car for 5 days. My mechanic friend said "" there was no way that they didn't know"". I got the same response from 2 other mechanics. They lie, and don't care what they sell you. I like the Honda Brand, but not this dealership. more

Great Customer Serivce 7/19/2011

Thank you Honda of Mentor. You worked with me and got me into a brand new car when no one else could. The graduate program is great and I am very pleased with car I received. You have wonderful customer service and I will never go anywhere else. more

No pressure, freindly people 7/17/2011

From the minute I walked into the showroom, I felt comfortable. No pushy salesman just someone ready to help. I went there on a whim wondering if I can turn in my lease early. I literally had 30 months left out of a 36 month lease. Did I do the smartest thing I ever did? I doubt it. But I was able to get into a car I actually liked for a few bucks more than thte lease I already had. With a little confusion, they made it happen. From the first conversation with Tony Canzone to talking with Bob the manager and then Marty the general manager, they all treated me with respect. I dont like formal situations where they talk like youre going to have major surgery or something. We were on the same pages all the way down to financing where that too was actually a fun experience talking to her ( I forgot her name but we actually laughed and had a good time) All this matters to me. In my lifetime I have purchased 21 new cars between me and my wife and this experience was the best. I hope the customer service continues when I take my car in for service. Oh I didnt mention, they even give you donuts and coffee! lol more

Awesome experience-will not go to any other dealer! 7/11/2011

I cannot say enough good things about my experience at Honda of Mentor. Mike Graham was wonderful to work with from beginning to end. He was everything you want in a car salesman-personable, knowledgeable, funny and NOT aggressive or pushy! more

Very Impressed!! 10/12/2010

I was a GM driver since my late teens, this is the first time for a Honda. By the way, I am very impressed with your service department. That is what will keep me coming back! more

Honda Of Mentor: 10/8/2010

Thanks honda of mentor for great customer service! more

Great Experience 10/7/2010

When I bought my Element, the sales group went out if their way to help me, it was a great experience more

Great place to shop for used or new cars! 10/4/2010

Ive purchased two cars from this dealership. I looked around at many others. They didn't treat me any differently because I was female or young, they treated me with respect and gave me a great deal both times. The first car I bought was a used car, and I was very peticular about what I wanted, the salesperson called many buyers and found me the pefect car. I also traded in my old car and they gave me more that they probably shouldve for it. Great place to shop for used or new cars! I also get my maintenence done here and they offer a car to use while yours is being fixed or worked on. more

Unbelievable!!!!!! 9/29/2010

I couldn't believe how your staff went out of their way to take care of my needs in buying my first car from your facility. I will highly recommend this business to all of my friends and family. more

By Far The Best Dealership 9/13/2010

Thank you. You by far are the best--that I have worked with. And I have been dealing with a lot of them over the past few weeks. That's why I want to stick with Honda of Mentor. more

Great Dealership 9/8/2010

Great dealership. After being frustrated by Motorcars Honda in Cleveland, and being treated poorly, we went out to Honda of Mentor. What a difference! So nice to actually feel like a valued customer. Salesmen and women aren't paid on commission. They just want a sale, and they want to sell you the car YOU want. Very fair pricing. We after the quality of service we received, my wife and I felt no need to haggle over price. Top notch and a class act! more

Thanks 8/27/2010

Great Dealership, Thanks more

Thanks 8/20/2010

Great customer service, Thanks! more

Thanks 8/9/2010

Thanks honda of mentor for great customer service! more

great 8/5/2010

Great Buying Experience! more

impressed 8/2/2010

I was a GM driver since my late teens, this is the first time for a Honda. By the way, I am very impressed with your service department. That is what will keep me coming back! more
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Additional information
  • Hours: Sunday 11:00 AM-4:00 PM, Monday 9:00 AM-8:00 PM, Tuesday 9:00 AM-8:00 PM, Wednesday 9:00 AM-8:00 PM, Thursday 9:00 AM-8:00 PM, Friday 9:00 AM-6:00 PM, Saturday 9:00 AM-6:00 PM
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