Home Depot

In late October 2010 I signed a contract with The Home Depot to install leaf protection on my home gutter system - I ask and was assured that Home Depot only sold ONE type of leaf protection system and it would not touch my roof - a clip -on gutter guard. On 11/18/10 Alpha Gutters - a Home Depot subcontractor - came and installed a "NON Hone Depot" product that did go under my shingles. To do the installation Alpha Gutters, Inc, the installer, CUT my shingles of my roof without my knowledge or consent. This installation invalidated both my installation and manufacturer warranties. More importantly the cutting resulted in shortening the shingle overhang to an extent that it has degraded my roofing system - fascia boards and decking protection - and made my roof ineffective to protect my home from potential water damage.\r \r I have been working since that time to attempt and resolve this issue - there have been more than 20 persons involved from The Home Depot, Sedgwick (The Home Depot's more

Terrible customer service. Rude management who is completely unwilling to help. Store is easy to navigate and has great stock, but just hope you don't have any problems with your purchases! more

Poor customer service, and misleading statements concerning Ridgid power tool product replacement. They calimed to replace a Ridgid power tool if the tool or battery did not function properly. This did not happen. I had to call the Home Depot corporate office and report them to get action on replacing Ridgid tools. more

WHEN PURCHASING RIDGID TOOLS AND BATTERIES HOME DEPOT HAS A POLICY OF REPLACING THE BATTERIES AND TOOLS. EVEN WITHOUT A RECEIPT. THE RETAIL STORE WOULD NOT REPLACE THE ITEMS, BUT HOME DEPOT'S CORPORATE OFFICE AGREED THAT THE POLICY WAS TO REPLACE THEM AND ACTION IS BEING TAKEN. BE CAREFUL OF WHAT THE STORE MANAGERS TELL YOU. CALL THE HOME DEPOT CORPORATE OFFICE TO VERIFY ANY AND ALL CONCERNS REGARDING RETURNS OF RIDGID POWER TOOLS. Pros: CORPORATE OFFICE WAS GREAT Cons: RETAIL STORE WAS TERRIBLE AND WOULD NOT REPLACE TOOLS more

This Home Depot is wonderful. They are a busy store yet plenty of parking. Their plants and flowers are at the front tempting you! Employees are helpful and plenty are available. The store is neat and in order. Deals can be found if you keep your eye on it, it will probably go on sale. Also they have an oops department for paint. more

Home depot is the do it yourselfers paradise. Lots of wood, nails, and other type things to get your project going. So far my purcahses have included a shower rod, and some wall nails, but all of my experiences at this location have been pleasant, and I have easily found staff members eager to help me find what I needed. Good parking and prices more