Holman Cadillac

I bought my 2010 CTS at holman and will never use this dealership again. A week after I got the car my low tire warning light came on. I was going by the dealership and stopped in at the service department at 10 minutes of 6. They told me they were closed, even though the sign on the building clearly stated 6PM. I was just asking them to check it and put more nitro fill in if needed. That set a bad taste right away. I then took it in for an oil change and was surprised when they handed me a bill for $107. I was never told the car used only MOBIL 1 synthetic oil. Then I brought it in to have the brakes and a few other things checked. The service department told me I needed front brakes, which I did not, and tried to upsell services that I did not need or want. They told me that I had a rattle coming from too much in the center console and that I needed my intake manifold/plenum cleaned from the inside. The total repairs would be 365 dollars. I asked to speak with the Service manager, the General manager and the dealer principle and none of them even had the common courtesy to return my phone calls or emails. I don't know about anyone else, but, the thought of spending 50G on a car just to have the service department attempt to rip you off while trying to up sell service to people who might believe them is insane. Do your self and all the other cadillac owners a favor and DO NOT USE HOLMAN for service. Do not expect them to act like business professionals, because when you request answers for their actions they ignore you. I have documentation to prove all of these facts stated. more

Do yourself a favor do not/do not get your car serviced by Holman Cadillac. Even something as simple as oil change is beyond the capability to do correctly. No matter how many times you bring your vehicle back it will not be done correctly. Do not waste your time. more

Our sales person, John Baban was terrific. He was friendly, knowledgeable and treated us great. This is the second car we leased from him. I would highly recommend him to my friends/family for sales. more

My service advisor, Joe Vogt has always provided excellent service for any of my auto repairs and service issues. I own 2 CTS's and the service has been great for both. more

My Salesperson, John Baban was excellent. I went into the dealership not sure of purchasing a Cadillac and leaning toward the purchase of a BMW. I left very satisfied Cadillac owner with a great deal and a great car. Thank you Cadillac and thank you John Baban! more

I am a new service customer to your agency. I was scheduled for service late in the morning on Tuesday ... Unfortunately, I got up sick and had a doctor's appointment at the time of my service. I took a chance and got to your agency at 7:45 am. Rich introduced himself and accommodated me ! He and your staff were very professional ! more

This was my second purchase of a vehicle from a Holman dealership. The sales people are respectful and not pushy. Thank you! more

To Linda, Nancy, Dave, Rich & staff members of the service and parts dept. I really appreciated all the extra personal attention that you gave me on my recent purchase of tires from Holman Cadillac. You made me feel like a part of the family. Thanks. more

Since 1998 we have benefited from the excellent service provided by you and your staff , Thank you. Recently, again, we appreciated your assistance in arranging with Matt Pinchick of the Enterprise Rental Co for the use of a DTS. It was an exceptionally wonderful experience. The result will be a purchase of another Cadillac. Our decision is based on the product , but also in a large measure on your efforts that insure we will be pleased with Cadillac for years into the future. Our satisfaction was also reaffirmed at a family wedding on July 31st in Boston when some commented "You still love Cadillacs" . We also look forward to the assistance rendered by John Baban. more

To GM & Cadillac I'm a senior who has been enjoying the comfort and safety of a Cadillac for years. I have dealt with a half dozen Cadillac dealers...I found a new kind of dealership, from the sale to the service, you are made to feel , not like a customer , but like family. My salesperson Mr. Affonnato gave me a tour of the dealership. The Service Manager, Mr. Bassler will do what ever it takes to keep his customers satisfied. I cant express how impressed I was with all the attention I received. Thank you . more

I wanted to take the this opportunity to let you know I plan on being a new customer of yours . My husband bought his Cadillac at Colonial, BUT I told him the next time around, I would like to see you folks get our business ! Rich made the difference ! Thank you more

I wanted to take the this opportunity to let you know I plan on being a new customer of yours . My husband bought his Cadillac at Colonial, BUT I told him the next time around, I would like to see you folks get our business ! Rich made the difference ! Thank you more