Hitmen Termite Co

We had termite problems last year in one exterior wall. The Hitmen did an excellent job correcting the problem. Just this week I noticed evidence of termites in a completely different area of our home (completely unrelated to the previous location). I called to schedule the appointment and within two days Brandon was at my house to correct the problem. He did an excellent job. He is very knowledgeable, courteous and efficient. After he thoroughly inspected and corrected the problem I asked about payment. I was really surprised and quite pleased when I found out there was no charge because of their warranty (even if it is unrelated to the original infestation)--very nice for us in these hard economic times! I have and will continue to highly recommend this company. They strike me as very honest and trustworthy which is very important to all of us termite neophytes! more

The service from Hitmen Pest was great until they changed my service guy. Our old serviceman was familiar with me and with the dogs, and because the new one was not, this last service call was botched. I called to reschedule our appointment, but he showed up on our old appointment anyway. He couldn't do the back at all though because of the dogs. When our rescheduled appointment rolled around no one showed up. It hasn't been a priority for me, so I haven't called them yet, but I got the bill for the full amount and only have half the work done. Other than this last time, they have been really good. They always call me in advance. I love the service, and it is usually great. RESPONSE FROM The Hitmen Termite and Pest Control: We apologize for the miscommunication in the office. When you're ready for us to complete the July service please feel free to call the office and we will schedule the tech out at no charge to complete the service. Thank you for your continued business, we look forward to our tech getting to know you and your property more

They are very reliable, punctual, and they do a good job. I started using Hitmen Pest about a year ago when my previous pest control service told me their was nothing they could do about our carpenter ant problem. Hitmen Pest got rid of the carpenter ants and they also exterminated some rats; they carried away 7 bodies. Any problem I come up with, they solve it. And their office staff is very accommodating and responsive as well. more

I am very pleased with Hitmen Pest. I have had them on retainer for about a year now. They have made about five visits in total and they come every two months. I had a tremendous ant problem and this area in general has a tremendous ant problem. Hitmen got rid of the ants on the first treatment. They offered to come back in two weeks if they were not gone, but they were gone. And just about the time ant season was beginning, when I just started to see them here and there, they came back and the ants were gone again. And the product they use is non-toxic. They do not disturb anything. You would not be able to tell they were here at all except there are no bugs. The last time I used them, the technician arrived early and was waiting outside in the vehicle. I waived him in, but he was very considerate about meeting at the scheduled time. When he was finished, I noticed there was one area where I had seen bugs that had not been treated, so I mentioned it to him and he took care of it. Everything is great. more

No problems the first time they came out, the guy was honest, nice, etc. However, they did not get rid of the fleas, which they told me happens about 40% of the time they spray. Today was supposed to be the re-treat. They scheduled to be at my house between 10-12. At 10:30, I called and made sure they were actually coming. I was told, yes the exterminator would be coming. 12:00 rolls around and I call again...to hear that the appointment apparently was never confirmed and that the exterminator was blowing me off. Absolute garbage. They then try to turn it around and say they tried calling this morning when they absolutely did not and that the appointment was never confirmed. Despite the fact I was told it was scheduled (apparently that word means nothing to them) and then told again on the day of that the exterminator would be by again. There is a total break down in the office and people I speak with on the phone are completely insincere. RESPONSE FROM The Hitmen Termite and Pest Control: We are sorry for the inconvience we've caused. You are correct, our office did give you conflicting information regarding our scheduled appointment for Friday July 9th. We did try scheduling your service for Monday or Tuesday, but understand that you weren't able to meet us until Wednesday July 14th. We hope the treatment yesterday has taken care of your pests and hope to do business with you in the future. The Hitmen more

Hitmen Pest comes and does the job and we have been happy with the service. I do wish they would let me know when they are finished instead of tucking the bill inside the screen door. I would like to just pay the bill right there and not have to mail it in. They come on time and do the job. I think we have been using them for about half a year. We called them because our mobile home had been infested with ants. I have not seen any ants since they have been coming. They do the job quickly and efficiently. more

I have a thing for spiders, I don't like them at all. Taking care of the spiders has been the best thing for me. A while after they come I find dead bugs around so I know it is working for a long time. I also used Hitmen Pest for termites as well. It was good because I try to go to places that use less toxic means. That is important to me. We were in the house when they did the service, and they didn't leave any mess. It was really nice. Hitmen Pest comes when they say they will. Now I also get an email to remind me, which is really convenient. more

NICE PEOPLE more

Having pests in your house is never a good experience, but Hitmen Pest was as quick and efficient as possible. It was our first time doing this, so we don't have anything to compare it to, but I think they did everything they could have. They gave us all the information before hand so that we were not surprised by anything. They did a very good job. more

Prompt, professional and effective. They cleaned up after themselves when they treated my home for ground termites and they have been thorough during their bimonthly visits. more

They do my quarterly service for me. I found their service excellent. more

I have found Hitmen Pest to be reliable. When I have questions there is always someone to answer my concerns. I also appreciate the advanced notice they give me when they are going to come out, and that I have the opportunity to change the time if it doesn't work for my schedule. I have used them for at least 12 years and use them on a regular treatment plan. Whenever they see a car at my house they know that someone is home so they knock on my door to see if I have any specific concerns. I also appreciate that whenever possible they have me work with the same guy. That means I have had the opportunity to develop a relationship with him, and that he knows my specific yard and concerns. Hitmen Pest treats the exterior of my home, problematic parts of the yard, and when requested, inside as well. P. A. Mitchell more