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Hines Service Center

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714 Harkrider St
Conway, AR 72032

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(501) 327-1755
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Hines Service Center - Conway, AR
Reviews
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Best

the service was good and didn't take long,everyone was real friendly,real clean areas.very well satisfied.

Worst

All reviews seem positive

Editorial review from Citysearch 4/8/2014

Great service and good prices. They put three new tires on my car and gave an alignment. Even when their align machine was down for the day they drove to another shop to get it done.\r more

Editorial review from Citysearch 3/28/2014

Let me know the cost and expected time of services. Work performed as stated. Great front office staff. Happy with repairs at reasonable price.\r more

Editorial review from Citysearch 3/20/2014

Always a pleasure to visit your establishment when our van and car is need of service. You are truly a dying breed. Your service is always of the highest quality and friendly atmosphere are always looked forward to. Thanks again.\r more

Editorial review from Citysearch 3/13/2014

Hines has always worked with me on my highly used cars providing excellent service at a reasonable cost.\r more

Editorial review from Citysearch 2/28/2014

Timely, professional, and still the best! Amazing balance of competence and reasonable cost.\r more

Editorial review from Citysearch 2/21/2014

I had a problem with my car not starting over the weekend, and they were able to get me in first thing Monday morning. They diagnosed the problem, called to let me know what was going on, fixed it, and I had my car back by 10:30 the same morning. They also took me to work and came to pick me up. I have never had a bad experience with Hines Service Center. They are honest people who do quality work at a great price. Best place to take your car in Conway!\r more

Editorial review from Citysearch 2/11/2014

I WILL NOT GO TO ANY OTHER AUTO CENTER . YOU ARE ALWAYS HONEST AND DO A GREAT JOB . I REALLY TRUST YOUR SERVICE. EMPLOYEES ARE COURTIOUS' .\r more

Editorial review from Citysearch 2/4/2014

Great place to get your auto serviced or repaired. Everybody is helpful and friendly. Have been doing business with Hines for several years and will continue to do business with Hines.\r more

Editorial review from Citysearch 1/27/2014

Personnel at Hines are always courteous and honest and are always looking out for me!\r more

Editorial review from Citysearch 1/17/2014

We have always been very pleased and satisfied with the service we have received from Hines Service Center. Everyone is friendly and accommodating. We hope to be able to continue using your service in the future.\r more

Editorial review from Citysearch 1/9/2014

My vehicle wouldn't start at 5:15pm on a Friday. Called Hines Service Center and Pete came out and diagnosed the problem and got it started. I drove it to the shop and Pete gave me a ride home. The next day it was all fixed up and ready to go by noon. Great service all around!\r more

Editorial review from Citysearch 1/3/2014

Great as usual. I would not expect less from you. I only use Hines because you are trustworthy and do the job right the first time. Thanks so much.\r more

Editorial review from Citysearch 12/27/2013

Work was done that I didn't authorize. I had to remind you of things, sometimes 3 times. I didn't feel the same level of customer service that I have in the past.\r more

Editorial review from Citysearch 12/20/2013

You guys are the best in town and anywhere I've lived. Thank you guys so much for everything you do for your customers! Loving the new renovations and staff! Very friendly and knowledgeable and helpful in any questions.\r \r more

Editorial review from Citysearch 12/10/2012

the service was good and didn't take long,everyone was real friendly,real clean areas.very well satisfied. more

Editorial review from Citysearch 11/30/2012

I thought the transmission was out because it wouldn't go into overdrive.. but after taking the car in, they knew exactly what the problem was. How crazy that the Knock sensors would not let your car go into that last gear.. Thanks Toyota/Lexus. To top all that, normally this would have cost almost $1000 to fix but because they are such honest people at Hines, They were able to find more cost effective parts and pass that discount on to me. Excellent Job!!!! I never expected anything less more

Editorial review from Citysearch 11/27/2012

In the past I always dealt with dealerships which meant I'd take the car in, they would tell me the problem and then order the part which meant a second trip back to have it repaired. With Hines they fix it the same day and never try to sell me parts that I don't need. One time they charged me $13 for the repair...that is unheard of with any repair shop. Would recommend them in a heartbeat! more

Editorial review from Citysearch 11/27/2012

My wife took her car into your shop with a wiper blade problem (when used they kept hanging up on one another). They diagnosed the problem as a simple wiper blade size mistake. This could have been a more costly repair someplace else and could have told her it would require a new wiper arm and re-alignment of the arms. She and I appreciate the courteous service and honesty we get when we bring our vehicles in to you. more

Editorial review from Citysearch 11/21/2012

I have used Hines for over 10 years. They have always provided good, reliable service at a fair price. What I truly appreciate about Hines, is their attitude. I have never felt like they are trying to sell me something I don't need, or make a little extra money telling me such-and-such needs replacing. They give me an honest assessment and fix what's broken. As long as they continue with that approach to business, I'll use them for the next 10 years! more

Editorial review from Citysearch 11/16/2012

We have used Pete for many years!!!!! I would trust him with my kids lives:) He is honest, has an incredible staff, always eager to help. Wouldnt think of useing anyone else. Very knowlegable about any type of car out there. Hes the best & his staff has been with him for years!!!!! Cant say enough good things! If you are considering useing Hines service center, you will not be disappointed!!!! more
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Owner Message
  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Additional information
  • Hours: Mon-Fri 7:00 AM-5:30 PM,Sat 9:00 AM-4:00 PM,Sun Closed
  • Payments: Master Card, Discover, American Express, Visa
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