Hiltz management was responsive when taking care of any repair issues that we had. That may have been because they were at fault for not doing the work required when they took over the home for rental management. They never did the intial home inspection or the ""walk through"" with us. Pete - in his ole' southern drawl, ""You seem very busy, so when you get some time we'll go through a punch list."" Really? When pressed, he said ""You seem like an honest person, just send me your list."" I call this getting paid for doing nothing. On the other hand, his office is excellent at getting you off the phone and taking as many messages as you can tolerate giving. But the worst thing is, Pete is dishonest. He will say anything to get you to sign a contract. Be careful! What's in writing is not what you've verbally agreed too. His protocol is a conversation with you and then he tells you ""he'll handle the paperwork"". As if he were providing a service. It's not a service when someone is trying to take advantage of you and your goodwill. You have to find all of the duplicity and even then it's a game. He claims he missed it - again - and missed it again. ""Well your good"", he says. And don't bother at being a honest person with integrity. He doesn't care. He expects everybody to be just like him, ""A dishonest, back biting callous person"". He's a sad soul. I dare say he's in the wrong business, HUMANITY!'
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