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Herb Connolly Chevrolet

4.8
5 reviews
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id: 29220852
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350 Worcester Rd
Framingham, MA 01702

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(240) 695-5500
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Reviews
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Best

I gotta say that every time I bring my truck in, the service department treats me as though I were their only customer. Never a problem.

Worst

All reviews seem positive

Editorial review from Citysearch 1/8/2013

I saw an ad about the new Chevy Malibu and we went to Herb Connolly, there, Ed Collins was extremely helpful and answered all our questions, we loved the car and the way we were treated by everyone. We will definitely return for our next purchase. Keep up the good work. more
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Editorial review from Citysearch 1/7/2013

I am so happy that I purchased my new Chevy Spark at Herb Connolly! Everyone there is fantastic and super helpful. I am beyond satisfied! Thank you!! more
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Editorial review from Citysearch 1/3/2013

I don't really post reviews but I must say that Herb Connolly's service is Fabulous....truck was fixed promptly. Mechanic stayed late on New Year's Eve to complete the job. Outstanding. more
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Editorial review from Citysearch 1/2/2013

I have always received excellent service at your facility. That's why I have service to my vehicle done there opposed to somewhere closer to my home. Thank You, keep up the good work. I will shop there for my next vehicle also. more
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Editorial review from Citysearch 11/14/2012

Excellent buying experience, no pressure and Joe, our sales person, was very polite. We are very happy with their service. Thank you guys! more
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Editorial review from Citysearch 10/29/2012

Thank you Sophia for the patience to work with me and my husband , we went to the store Herb Connolly Chevrolet in Framingham a month ago and I Couldnt buy a car because of my finance situation , but Sophia did not give up on me and tried everything that she could to help me and my family get into a new car . We just got our new car because of the professionalism of Sophia and her managers and we are really satisfied with the vehicle , we will definitely be Herb Connolly customers for life for the great job that they did especially for Sophia's great customer service more
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Editorial review from Citysearch 10/29/2012

This was the easiest and least stressful experience I've ever had with a dealer. John Goslow was friendly, knowledgeable, and very helpful with my questions on the Cruze I purchased. He even followed up the next day to make sure I (and my fiance) were happy with the car after taking it home for the first time. It was a low pressure experience and I would recommend Herb Connolly to anyone looking to buy a new or used vehicle. more
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Editorial review from Citysearch 10/25/2012

My wife and I just want to thank you for the effort for getting us finance for our truck loan. Rod and Barry were awesome a complete professional(no pressure sell pitch) totally upfront with us and I couldn’t be happier. Thank you so much for working with us… We will pass along our recommendations to Herb Connolly to our friends and family. We will be there in a couple of years for my wife to get new car for her. I wanted to pass along that I was referred from my Boss (Jerry Devine) who purchase his Silverado from you last February of this year. I was extremely happy with your business and professionalism. more
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Editorial review from Citysearch 10/24/2012

The sales consultant was a great help. I went to Herb Connelly with the intention of just test driving the car, but he was able to answer all of my questions and propose an option that made the decision to buy an easy one. more
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Editorial review from Citysearch 10/23/2012

Vinnie provided not only excellent service but he made sure I knew exactly what all the features of my vehicle did and how I could operate them. Additionally, he ensured that I understood how to take advantage of my maintenance plan. He represented your dealership with professionalism and knowledge of my vehicle. I would recommend him and Herb Connolly in the future to friends and family for their vehicle needs. more
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Editorial review from Citysearch 10/23/2012

This was the best new car buying experience I have ever had over the years and I have purchased many new cars. No pressure No hassles transaction. From John the salesman to Rodrigo the sales manager to the finance person ! more
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Editorial review from Citysearch 10/23/2012

our sales man Joe was a pleasure to work with and hope to do more in the future! more
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Editorial review from Citysearch 9/26/2012

I asked to check my brakes and I was told that they should be Ok for another 3000 miles I'll be back then,I was pleased that your service consultant was honest .I'll be back then. more
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Editorial review from Citysearch 9/17/2012

John Concetti, our service adviser is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key to customer loyalty!John makes me feel secure when leave! more
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Editorial review from Citysearch 9/17/2012

As always I never have any complaints because Herb Connolly is the absolute best and only place to go...completely trustworthy and knowledgeable about everything...my trust is in them over 100%...thanks so much guys!!!! more
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Editorial review from Citysearch 9/11/2012

Flavio contacted me regarding several items that needed to be addressed. One of the suggestions was injector cleaning for $130. Which I accepted but then had second thoughts on. By the time I called back the service had been completed and I was not feeling great bout my choice. When I came to pick up the vehicle I was cashing out with Jay who listened to me and invited Flavio over to hear what I had to say. I must say that I am extremely impressed. Flavio immediately offered to move the service cost from my bill, which I told him I was uncomfortable with. He further showed me that the service was part of the ""menu options"" offered by the dealership. Those two actions restored my confidence in my decision and Herb Connolly Chevrolet's integrity. The auto business is full of charlatans so I am always a skeptic. Your firm came recommended by people I trust but that only goes so far. Flavio's response to my concerns confirmed that your organization's integrity is second to none more
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Editorial review from Citysearch 9/11/2012

Total professionals! I brought my friend down and she bought a new Malibu on what I told her about the service they provide more
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Editorial review from Citysearch 9/7/2012

The service dept. always goes beyond what is expected of them and leaves this customer feeling that I am the most important person at the dealership. more
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Editorial review from Citysearch 9/7/2012

I'd like to thank Greg Brown from Service because last week he took the time to solve the problem with the brakes on my 2005 Saturn Ion 3. Where some repair services would have stopped at telling me what a brake job would cost, he discovered that it was caused by the tire department at Sears a few months earlier and called their service manager for me. When I brought the car to Sears, they fixed the rotors at no charge, no hassle. I've been driving it for a few days now and it seems to be fine. His effort pretty much proves that your service department truly cares about its customers. While he didn't perform that repair last week, you can be assured that I'll be back for the next one -- hopefully not too soon! I've told several friends about this, and they're impressed, too. Thank you again and best regards, Doreen more
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Editorial review from Citysearch 9/6/2012

I am so grateful that I have such a wonderful dealership. Whenever I take my car in I am treated so well. I am a ""very senior woman', so I appreciate being treated with dignity and any concerns I have are attended to. It is good that there is so little turnover in the work place. I feel that your staff are efficient, courteous, professional and knowledgeable. I hope you pay them well so they have the incentive to stay with you and don't go to work elsewhere. Our family is very satisfied, that is why we always buy Chevrolets and recommend you to our friends more
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