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Henna Chevrolet Lp

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8805 N I H 35
Austin, TX 78753

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(512) 832-1888
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Reviews
( 38 )
( 15 )
( 2 )
( 0 )
( 1 )

Best

I worked with Julie Lawrence and she was extremely helpful and provided the information in a timely manner. Julie helped us by providing us with a bid and specifics of the vehicle.

Worst

Henna has hired a new Mexican used car salesman that has a background of spamming Craigslist with his Mexican note lot sleaze advertising.

Came in for an oil change - found 5/23/2012

Came in for an oil change - found another problem and corrected it under warranty -thanks! more
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Henna chevrolet 5/22/2012

Knowledgeable salesman who knew product but was not pushy Finance department did a great job more
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Service Henna Chevrolet 5/16/2012

Mr. Castillo was very professional, kind and thoughtful. he put my mind at ease on my tire. I was concern on the left rear tire the psi 35 , but he informed me it was normal with an explanation so that I understood. The technican was very helpful too. more
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Great Chevrolet Dealership 5/16/2012

Randall was excellent - communicating status on a frequent basis, and representing the customer to get Chevrolet to authorize out-of-warranty repairs for premature part failures. While it was disappointing the repairs took almost a week (due to fault of the extended warranty company, not Henna or Chevrolet), Henna's new loaner-car program removed the stress associated with being out of a vehicle for that long, and significantly improved the logistics challenge of getting my vehicle repaired at a location more than 15 miles from home or work. The program is significantly more beneficial and efficient, compared to the previous rental program, and has taken customer service to an entirely new level! Kudos, Henna... the very first two-thumbs-up I've ever given a car dealership in almost 30 years of buying cars! Keep up the great customer service! more
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Henna Chevrolet is Great 5/15/2012

I was in and out in no time and for very little money. The fellow that worked on my car was very nice and informative. I think his name was Randy. Job well done. I used to hate car dealerships... It's kind of like finding a dentist that is pain free. more
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Happy with Henna Chevrolet 5/15/2012

This is the second vehicle that I have bought from Richard in less than a year.Henna Chevrolet has done an outstanding job both times, we are very happy to have found Henna. There is no pressure to buy, buying a new car should be enjoyable and it is at Henna. more
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Great Service Department 3/25/2012

I drove into the Service area and met with a service representative and explained I had a problem with the computer and a big staple in my tire. He said they will try and save the tire, if not I would have to buy a new one and they would reset the computer. The computer was rest and the tire was saved. I was happy. Thank you! more
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THank Henry 3/25/2012

I would like to say that Henry Cardenas was great! He was very nice and helpful. Although I don't plan on buying another car anytime soon, I will definitely be coming back to Henna Chevrolet because of the great service. more
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Great Service Carter 3/25/2012

Carter, my salesman, insisted on explaining to me how the bluetooth cellphone connection thing works, and I'm very grateful for that. I would have never bothered, and I'm glad he was persistent. Also, I found more ""GM Card"" bonus money in an email, which I brought in, two days after I bought the car, and they were willing to 'go to bat' for me and get me that extra discount. I'm very grateful. I've told all my facebook friends how excellent this experience was, and I wish Henna Chevrolet much success. more
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Gold Standard! 2/16/2012

HENNA IS THE GOLD STANDARD . NOBODY COMES CLOSE TO THIER SELLS AND SERVICE. more
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First Time Buyer 2/13/2012

I went in as a first time buyer and left with a 2012 Chevy Equinox. The process was very easy and they made sure I understood every step of the process. more
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Helpful and Responsive 2/8/2012

I worked with Kevin Cummins. He was awesome!!!! He was very helpful and responsive. I will definitely do business with you guys again. more
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Henna Service Department 1/16/2012

I love the body shop at Henna Chevrolet. The staff is always friendly and helpful, and they always do a wonderful job. I used to take my 2004 Malibu to them when it needed repairs, and I was always happy with their service. After purchasing my Toyota, I attempted to get work done at the body shop at Charles Maund Toyota. The representative at that shop was not particularly helpful or friendly, and he quoted me a price that was twice as much as what I ended up paying at Henna. I will definitely be sticking with Henna whenever I need to get work done on my car. You guys are the best! more
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My New Car!! 1/16/2012

Mr. Klug is wonderful. He is very friendly, honest, and this is the second or third car I have purchased from Mr. Klug. I would not consider going to anyone else or any other dealer. You all are the best. more
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Service was Great 1/16/2012

As always the service at Henna is excellent. Had my Camaro serviced in less than 1 hour on a Thursday afternoon (oil change & tire rotation). more
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Great Job Henna! 1/16/2012

Great Chevrolet buying experience from an absolutely awesome sales team to include the greatest car salesman of the ""Decade"" (Craig Martinez) of Henna's internet car sales. more
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Excellent Service 1/16/2012

Took 09 Cobalt for service, alignment front noises and airbag message. Randall, the service rep, got back with me explained what car needed, took my warranty information, got me a rental and took it from there. He kept me informed on the car status and called me when it was ready for pickup. more
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Great Experience 1/8/2012

Henna Chevrolet's staff treated me great from the time I submitted a lead until I left the finance office. I love my new Silverado. I really appreciate the hard work and care they took. A+ more
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Turned into a Mexican Note Lot 10/20/2010

Henna has hired a new Mexican used car salesman that has a background of spamming Craigslist with his Mexican note lot sleaze advertising. more
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Service department can't diagnose correctly & steers toward most expensive option 1/12/2008

The service department is geared towards making expensive repairs. Back in 2000, Rick Salinas charged me $1000 to replace an A/C fan clutch. Well the A/C gradually got worse and would not cool just 1 week later. The fan clutch was not the problem. It was the compressor. They didn't guarantee their diagnosis, only parts and labor. So the 2nd diagnosis was another $1000 to replace the compressor. Recently, in 2008, they suggested replacing all 4 fuel injectors rather than just trying to replace the o-rings. Why not try to replace the $2 part before the $140 part? Why not see if your $2 solution will work? Pros: Super friendly Cons: Diagnosis suggests most expensive possiblity more
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