Hearthside & Home

I had a brick fall out of my old wood stove. I went in to these guys since they were right down the street, and they gave me a brick for nothing. They also told me where i could find a poker set for cheaper.That kind of customer service isnt something you find everyday. I will probably be back for anything I need woodstove related. Awesome more

We purchased a gas log set and glass door for our fireplace in February. Pros: great products, sales staff and installers more

We are pleased with our recent purchase and installation of a gas fireplace insert. The sales and installation folks were knowledgeable, friendly, and prompt. I will gladly refer them. Pros: Knowledgeable, friendly, prompt, good pricing more

had two unit installed and no problems. Fast Efficient and Knowledgeable. Prices very reasonable. Saw em at the fair and bought on site. They answered all of my q and expedited the install. No one that works here is autistic not even the manager.:) more

fast friendly service. Staff is great product even better. Old country charm combined with breaking technology makes em a top dawg. family owned and operated more

Hearthside and Home caused a gas leak while installing a gas fireplace insert at our home. Then they left without detecting it, or at least without informing us, and - when we called them - wouldn't come back out to fix it that afternoon. They told us we'd have to wait until 9:30 the next morning. We wound up having to break a window to ventilate the basement, and then we called the gas company (PSE) to address the leak. When PSE arrived, they informed us that the work was done without proper permitting, and they shut off our more

Hearthside and Home caused a gas leak while installing a gas fireplace insert at our home. Then they left without detecting it, or at least without informing us, and - when we called them - wouldn't come back out to fix it that afternoon. They told us we'd have to wait until 9:30 the next morning. We wound up having to break a window to ventilate the basement, and then we called the gas company (PSE) to address the leak. When PSE arrived, they informed us that the work was done without proper permitting, and they shut off our gas. That night and through the next day, we were without hot water, heat, a stove, and a dryer. H&H had to uninstall the new gas line the next day so our gas could be turned back on. One installer from H&H admitted that no one at the company has a license to install gas plumbing - and that they all just use the license # of a former employee when necessary to get through permitting. The whole installation process wound up taking two weeks (instead of one more