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Haven Auto Repair

id: 26976217
marker

9285 9th St
Rancho Cucamonga, CA 91730

marker
(909) 481-3936
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Reviews
( 25 )
( 1 )
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( 3 )

Best

From the moment I check in the level of courtesy and professionalism is first class. They are thorough and effective in detection and repair, with clear explanation. Just what I w...

Worst

ON 4/2/2011, I VISITED YOUR ESTABLISHMENT FOR THE FIRST AND LAST TIME!!! I WENT IN FOR OIL CHANGE AND YOUR OFFICE MANAGER (ROBERT) DID RECOMMEND TO HAVE THE POWER STEERING AND T...

10 years and $12,000 tells you something 4/9/2011

I have been going to Merhdad for over a decade. 3 personal cars, and multiple family members as well have seen his shop. Merhdad is the one and only reason I have been with my mechanic this long, he is the most honest, reputable, reasonable, and down-to-earth mechanic you could know. I could tell you about how another mechnic screwed me and Merhdad fixed it, I could tell you about Merhdad getting me the best price on parts, and explaining why the cheapest component is sometimes the best, and why sometimes it's not, or I could tell you when he will tell you its ok to do it yourself (spark plugs) and not ok (water pump behind the engine). But don't take my word for it, go, meet Merhdad, get your work done right, and tell him Dave says hi. more

Horrible Customer Service 4/3/2011

ON 4/2/2011, I VISITED YOUR ESTABLISHMENT FOR THE FIRST AND LAST TIME!!! I WENT IN FOR OIL CHANGE AND YOUR OFFICE MANAGER (ROBERT) DID RECOMMEND TO HAVE THE POWER STEERING AND TRANSMISSION FLUID CHANGE. IT TOOK NAPA THREE TRIPS TO BRING THE CORRECT PARTS. THE JOB SHOULD'VE TAKEN 2 1/2 TO 3 HOURS. I WAS THERE FOR 5 HOURS!! ROBERT NEVER SAID SORRY FOR THE DELAY OR THANK YOU FOR MY PATIENCE. YOU HAVE HORRBILE CUSTOMER SERVICE. I WILL NEVER RECOMMEND TO VISIT YOUR ESTABLISHMENT. I WOULD GO TO JIFFY LUBE BEFORE I VISIT HAVEN AUTO REPAIR EVER AGAIN!!! RESPONSE FROM Haven Auto Repair: Mehrdad and I are truly sorry that your first visit with us was a non-positive experience. We do understand waiting for your vehicle to be serviced or repaired for a long time can be stressful and that is why we always offer a ride to our customers. As you know in your situation, our parts supplier (Napa)took most of the responsibility and offered you a $50.00 gift card. We also would like to have the opportunity to make it right for you by offering you your next visit which includes oil change, filter, tire rotation and fuel injection service absolutely free. We hope that by offering you these things will relieve the stress and inconvenience that you experienced with us. more

Smog Check repair 1/29/2011

Two weeks ago I was at your shop with a problem with my Nissan truck for smog check repair. I was very happy with the result that you guys provided.Right price and time. They work with my budget,which was very heplful. I recomend Haven auto repair for your mecanic needs. Well done!!!!! Thanks again I will see you soon. more

Fair pricing and honest workmanship 1/14/2011

I have used Haven Auto for several years and have watched them expand to a larger location. In these difficult financial times when other auto repair centers are going out of business, Haven Auto continues to thrive. This is due to the constant excellent service that others like myself have received from them. Haven Autos fair pricing and honest workmanship will keep me and my family coming back for years. I recommend them to anyone that is looking to solve their automobile repair problems. more

Work and customer service is great. 12/21/2010

I have always been satisfied with the work done by Haven Auto on my vehicles, especially the customer service. more

Positive experience. 12/8/2010

Haven Auto Repair is good, helpful, and they provide good advice. They provide options when I can't do it all. It has been a very positive experience. I have used them for maybe 4 years. They are good people and are trustworthy. They do a good job, and I have recommended them to my mother, nephew, and daughter. Several of my relatives are now customers because of my experience. more

They are an honest garage, which is hard to find these days. 11/22/2010

I first found Haven Auto Repair in the phone book and saw that they had various certifications with auto organizations. They are credible, they do good work, and their prices are on par with everyone else. Their customer service, customer relations and efforts are very good, second-to-none. I have been using their service for 4 years now and they have done everything from oil changes to transmission work and electric work. Everything has turned out as I expected. They are honest about what they tell you is wrong with your car. more

Most reliable, quick and dependable service ! 11/21/2010

I have been a customer of Haven Auto Repair for over 10 years and have always been extremely satisfied with the service I have received. They have worked on all my family's vehicles and have always done excellent work. I highly recommend their services!! more

Good. 11/9/2010

Haven Auto Repair did my air conditioner, brakes, a water pump, and an oil pan. I had quite a bit done there. Somebody had used them for the air conditioner so I went down there. I went back a second time because I liked the owner. I talked to him and he seemed like a nice guy, and he was honest. I also was pleased with the work the first time. more
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