Hastings Animal Hospital

We took our dog to Dr. Smith for a full check up and neuter. While we were there talking with the doctor we told her he needed to get his vaccines. I also informed her that he had been coughing a lot, and his anal glands were swollen. Dr. Smith said she would give him his shots, do full blood work and take a stool sample. I was expressing my concerns and she just shrugged me off didnt reassure me at all or give me any valid answers to any of the questions I asked. I should have taken our dog to a different vet after our encounter with her, but I figured she was probably just weird cause shes a ""holistic"" animal doctor. \r Anyway, we left buddy there to get things taken care of and we were told to pick our dog up at 4pm, she said she would also have the results from his lab tests. We got there to get Buddy and he was crying. and shaking. Dr. Smith said it was normal and it would go away by the next day. Buddy was sick for a week after that. She also told us he was very healthy, no signs of heartworm, or anything else, which was great news. We bought his heartworm meds, and front line there, and after paying a $700.00 vet bill we went home.\r \r Its been a little less than 2 months since Buddy saw Dr. Smith. Buddy is still coughing and now he is sleeping a lot, Last night buddy threw up what looks like a big serving of spaghetti. Hook worm, or round worm is what it looks like. It is common in puppies I guess, but Bud is 4 YEARS OLD. These worms if left untreated effect a dogs lungs, liver, or even their heart from what I understand.\r \r If Dr. Smith did treat and test buddy like she said she did she would have known he had this problem! His coughing, and vomiting are not normal. He does not have allergies, his tummy isnt naturally round! Buddy is infested and he is SICK. Thanks a lot for nothing Dr. Smith. You are a shitty ass Doctor, you have no bedside manners, and you honestly dont do the work you say you do, nor do you really honestly care for other peoples pets.\r \r more

\r \r MEDICATION OVERDOSE GIVEN!!!!!!! i took my dog in on a friday and she was diagnosed with an infection and given a prescription to be picked up later. when i came back to get it, the vet tech watched me give my dog the dosage written on the bottle-1 pill. over the weekend my dog had a severe reaction and i found out that the vet tech had written the wrong dosage. she was suppose to get only 1/2 pill 2x a day!! i called to report this horrible mistake on mon and when i called i was asked why i wanted to speak to the dr. when i told the receptionist, the vet tech came on the line instead. when i said i needed to speak to the dr. about her mistake, she told me that i had already had my visit with the dr. and if i wanted to speak with her, i would have to make another appt. and pay for it. clearly hoping not to get found out. i insisted and was told the dr. would call later. when she did, i said i am sure you want to know about this as it could be a fatal mistake next time. she was defensive and said that EVERY vets and doctors office makes prescription mistakes-it happens all the time. she was shockingly non-caring about it. this is not the kind of mistake an animal owner can tolerate and i felt it important enough to write this for anyone else considering going here. more

Dr. Deborah Smith has taken care of our family's pets for the past six or seven years, and we have always trusted her judgment and her skill. You get the feeling that she and her staff really care about your pets. Pros: wonderful vet Cons: high staff turnover more