Hansen's Auto Service Center

I first heard about Hansen's Auto Repair in my previous work life, as a sales rep for an engine and transmission company. Hansen's was a customer of mine and, in dealing with them, I got to know their business, just as I got to know other auto shops in southwestern Wisconsin. Hansen's Auto Repair is the one I chose to send my cars to because I knew exactly how they dealt with people. I knew that they had a great deal of integrity in establishing what their customers' needs are and servicing those needs fully. Building trust with a client is so important, and Hansen's can be trusted implicitly. They tell me what needs to be done with my vehicle and they offer different options for me to consider. I appreciate that they always let me know before they do any repairs, so there are no surprises when the work is completed. Hansen's has worked on all of my vehicles, from my Ford F-150 Pickup to my BMV, which was a complicated foreign job. They have serviced them all very well. You can count on Hansen's to get it right. Everything is done properly the first time. They are priced fairly as well and, from a value standpoint, they cannot be touched. Bob Frick more

I have been using Hansen's Auto Repair for 43 years now because of their high-quality work. They never make mistakes, their rates are reasonable, and they are easy to work with and to schedule appointments with. Hansen's is considered Madison's leading independent garage. I have been way more than satisfied with the work they have done for me over the years. One year, when I called them on Christmas eve, Don came out to my home in a blizzard to fix my car. He was able to fix it in the driveway so that I could get to my parents' house in Arkansas for the holiday. Another time, I had a 1955 Buick convertible that I was planning to drive my daughter in to her wedding. The night before the wedding, it died by the side of the road and, again, I called Hansen's. Don was able to get a parts dealer to open up that night so that he could get what he needed to fix it. He also stayed at the shop until 8 p.m., waiting for me to pick it up. Don's son, who runs the shop now, is just as good. I have already recommended Hansen's more than 30 times. They are first-rate in every respect. Bob & Carol Olsen more