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Haines & Cross

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27324 Camino Capistrano (at Avery Parkway)
Laguna Niguel, CA 92677

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(949) 496-0935
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Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
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Reviews
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Best

Great service by Technician Jose. Arrived on time, and spent at least 3 hours thorough cleaning the carpets in each room. Company offered coupon deal for 3 rooms at fixed price. ....

Worst

All reviews seem positive

Absolutely excellent! 12/11/2012

Best carpet cleaning I have ever had. Friendly, extremely helpful technician did a terrific job on a heavily pet spotted white carpet. The owner of the company came first and gave me an estimate and it was worth every penny. I have recommended H&C to every one in my neighborhood and do to you too. more
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We were very pleased. Our landlord may want a touch-up. 12/6/2012

Jose did an excellent job and the charges were very fair. I would definitely recommend Haines and Cross. Sincerely, Web Handyman 949 813 3861 more
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First time using company. Was throughly pleased with outcome. Will definately use again. 12/4/2012

First time using company. Was throughly pleased with outcome. Will definately use again. more
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Eric and his staff are careful and thorough when cleaning. Follow up to make sure spots are gone is excellent! 12/3/2012

Eric came over and spoke with us first to give us a quote. The person doing the work was here on time and very good. Eric called to see if all spots were gone. Some had returned so he came back and worked more on the spots. The carpets still look good. more
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Excellent job 12/3/2012

Pleasant, professional and competent! We will use your service again. Thank you. more
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arrived on time and completed job 12/3/2012

Arrived on time , was friendly and did a nice job cleaning the carpet more
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Phenominal carpet cleaning results every time. 11/28/2012

Phenominal carpet cleaning results every time. more
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Excellent 11/28/2012

The people were on time, thorough and did a great job. I am very happy with their work. more
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Did a wonderful job. 11/28/2012

My wood floors never looked so good. Robert did a great job on floors and carpets. more
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Exceptional 11/28/2012

They kept my expectations realistic; then delivered a finished product that exceeded my expectations. Robert is a true asset. more
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This is an outstanding company! We will use no one else 11/28/2012

They have our lowalty already! They do exactly what they say they will do. Everyone is cordial and professional. The very best more
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This guy great guy 11/28/2012

Great Service and a great job. The worker was courteous and clean and respectful. I would definitely use this guy again. Best carpet service ever. more
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I have used your service for 4 or more years. I am very pleased with your job and will recommend Haines and Cross highly. 10/14/2012

I always ask for jose he is professional, friendly and does a very clean job. you should be very proud of him ,to take such pride in his work to make sure the job is well done. more
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Had a chair cleaned - they did good job but short on customer service. 10/12/2012

They promised me it on Friday - no call or any other communication. I had to call to find out if the chair was finished and then had to go pick it up myself...arranging for a friend to get truck another day due to delay. The least they could have done is deliver chair back to me due to inconvenience. They were very nice and chair looked good. Paid over 100.00 to clean it though?! Did not compare prices so not sure if this is the going rate or not?! more
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Very pleased with all aspects of this service 10/7/2012

We have used Haines and Cross for a couple of years now and have continued to be very satisfied with their work and their workers. We do not hesitate to recommend them. more
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See comments 9/23/2012

I saw the basic carpet was great! However, the guy didn't go behind the doors in some rooms, and didn't go to the edges of the room or corners of hallways. I had to go back with my upright Hoover carpet cleaner and finish up with the darkened areas. What is interesting is I asked him to spot/clean the ares where the closet doors left a track.. He made an excuse that it was air gaps.. but they clean up in the rooms where he chose to open the closet doors. All in all, he cleaned down the middle and traffic areas. He did do a good job on the stair edges. more
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Excellent 9/5/2012

the servicemen were prompt, polite and efficient. The carpets look so much better. They did take a long time to dry, but it must have been the high humidity. more
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Efficient and trustworthy- best carpet cleaner ever! 9/3/2012

H & C are dependable, efficient, and trustworthy. I have used them for several years after being referred to them by a friend. I have used several carpet cleaners in the past and no one compares. You can pay less somewhere else, but the work completed will reflect this. more
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Did a very good job with the cleanup. 9/3/2012

The setup was very good with plenty of protection, The carpets were very dirty and they are now without stains. Only in one set there appears that the carpet has some bleach spots. Overall excellent job and the workers were very helpful. more
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Professional and Excellent Work 9/3/2012

Eric came out and gave me an estimate on short notice and the following day we made an appointment that was convenient to my schedule. Eric showed up when promised and his work was excellent. He stripped the Bona polish off the floor and left the floor looking fantastic. I highly recommend him and his company. more
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Haines & Cross offers the best carpet, rug and upholstery cleaning in all of Orange County California. Call us today! 949-441-1474

Owner Message

  • Haines & Cross offers the best carpet, rug and upholstery cleaning in all of Orange County California. Located in Laguna Niguel, CA they offer the best rug selection and do an honest, solid, job on every carpet cleaning service, guaranteed.
    Haines & Cross specializes in Oriental Rug Cleaning, but are experts at all rug cleaning, carpet cleaning and upholstery cleaning services. Handmade rugs and Oriental rugs needs to be washed regularly, and Haines & Cross are the best in Orange County.
    Do you want the best carpet cleaning service in Orange County? Live in Laguna Niguel and want your Oriental Rug cleaned to perfection? Then call Haines & Cross today at 949-441-1474

Additional information
  • Hours: Mon- Fri 9am-5pm
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