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Haines & Cross

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27324 Camino Capistrano (at Avery Parkway)
Laguna Niguel, CA 92677

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(949) 496-0935
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Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
Haines & Cross - Laguna Niguel, CA
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Reviews
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Best

Great service by Technician Jose. Arrived on time, and spent at least 3 hours thorough cleaning the carpets in each room. Company offered coupon deal for 3 rooms at fixed price. ....

Worst

All reviews seem positive

Excellent work, Moses was professional and efficient 9/1/2012

We appreciate the work that was done and will definitely hire Haines and Cross again. more
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The best of the rest ! 8/27/2012

I have to give you guys a 10 out of 10 for the quality of results you give my carpets. Also want to say your carpet techs are very profestional on how they perform their work. more
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wonderful end result 8/24/2012

Jorge did a fantastic job cleaning. Miscommunication in setting up the time was very unfortunate though. more
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The guy who worked on my floors was AWESOME!! 8/20/2012

He orked so hard to clean off the layer of film on the tile floors AND then had to get the dirt off AND then had to seal the floors. They look FANTASTIC!! It was a much bigger job than he anticipated and he really worked HARD!!! GREAT JOB more
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Overall, very happy with service 8/14/2012

Eric, one of the owners came out and went over the procedure and pricing. Everyone associated with Haines and Cross were polite, courteous, and responsive. Work crew were efficient, and careful not to damage anything as they cleaned carpets. The only thing I question is their pricing on area carpets. While Angie's List price was good, I thought they were not as competitive as other companies when it came to pricing more
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As always everything was great 8/14/2012

My rug was clean, replaced, and furniture moved in the room. The carpets were great. The staff is wonderful. more
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Have utilized Haines and Cross for over 24 years. 8/13/2012

Have utilized Haines and Cross for over 24 years because of their service, timeliness and pride in their work. more
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As Always 5 star 8/13/2012

HI Thank you also for doing my neighbors carpets - they were very impressed by the service. She yelled to me "I love your carpet cleaners!" more
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Took care of carpet well and handled damage to window border appropriately. 8/10/2012

Window cleaners damaged a window border, but Eric called me and then had the window company owner call me to handle it. Another nice job done with my carpet. more
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Excellent service -- very happy with their work 8/8/2012

Love getting my carpets cleaned once a year and H&C make them look fabulous again. more
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Excellent service - they get the stains out! 8/6/2012

Great carpet cleaning company. They are great at getting stains out! Always great customer service, friendly technicians. I've used them on several occassions and am pleased with the results. Able to get quick appt within a few days of calling. Usually very prompt, although this time received call an hour after expected time frame to postpone appt another hr. They did great cleaning but forgot one coat closet. Price is a bit high but you get quality service and cleaning. Would recommend again. more
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Great service with a wide range of services to refer to our customers. 8/6/2012

Eric Bollman, with Haines & Cross, has been a valued resource for us to refer our clients to for years. We have been impressed with his team's attention to detail and extended list of services from carpet to tile/grout cleaning. more
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excellent 8/5/2012

Carpets cleaned and area rugs removed for cleaning. Carpets much better than when Stanley Steamer did them about three years ago. Technicians were very helpful and courteous./ Owner came out himself to deliver rugs. more
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My Review 8/3/2012

I have been using Haines and Cross for years and have always been satisfied with my experience. Eric the owner came himself twice because of issues with cat urine. He was very concerned and called personally to see if I was satisfied. more
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Good job by Jose. He worked alone and hard. 7/31/2012

Problem: measurements were taken of the square footage of carpet and a price was set. Apparently, someone did not measure correctly, and after the cleaning, the billing lady argued with my wife about your mistake. Not good. Old adage - measure twice, cut once. more
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Great service 7/27/2012

Friendly and quality service! Thanks. more
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Flawless Experience 7/25/2012

Great customer service and they were able to lift serious grease stains from my carpet! more
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Great service from beginning to end. 7/24/2012

They cleaned my Oriental Rug and did a wonderful job more
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Excellent results and customer service! 7/23/2012

This is the second time using Haines and Cross. Both times the service and results were excellent. I will definitely hire them again in the future. more
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Haines & Cross offers the best carpet, rug and upholstery cleaning in all of Orange County California. Call us today! 949-441-1474

Owner Message

  • Haines & Cross offers the best carpet, rug and upholstery cleaning in all of Orange County California. Located in Laguna Niguel, CA they offer the best rug selection and do an honest, solid, job on every carpet cleaning service, guaranteed.
    Haines & Cross specializes in Oriental Rug Cleaning, but are experts at all rug cleaning, carpet cleaning and upholstery cleaning services. Handmade rugs and Oriental rugs needs to be washed regularly, and Haines & Cross are the best in Orange County.
    Do you want the best carpet cleaning service in Orange County? Live in Laguna Niguel and want your Oriental Rug cleaned to perfection? Then call Haines & Cross today at 949-441-1474

Additional information
  • Hours: Mon- Fri 9am-5pm
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