Gymagine Gymnastics

I signed my daughter up for a Friday class and paid for the whole session (6 weeks of lessons I think). After the first lesson we were told that there was not enough participants so it would merge with the Thursday class (a day my daughter is unable to attend). My daughter was extremely disappointed, but to make matters worse, Gymagine would not give me a refund for the remaining lessons!!! They said I could only receive ""credit"" towards future lessons. I just about came unglued as I can't imagine any business thinking it is okay (or legal) to accept money from a customer and then cancel the date and not offer a refund. \r \r A few days later a manager called me and said she would give me a refund ""this one time"", but that their policy is usually NO REFUNDS only credit. I think Gymagine needs to study up on the law and the term ""bait and switch"" and they will learn that they are breaking the law by denying refunds when THEY cancel or change a date. It doesn't matter that they eventually gave the refund. Who wants to do business with a company that makes you get nasty just to get what is fair? They lost me forever and I have 3 kids that would have taken lessons with them. \r \r I guess I am still bitter about my first experience with Gymagine 8 years previously. I signed two kids up for a ""parents night out"" event as I had a work-related Christmas party to go to. When I arrived at Gymagine their doors were locked up and I thought I had the dates wrong and went into a panic. They had no message about a cancellation on their phone machine, no sign in the door, etc. A few other parents also showed up. We later found out that they canceled the event! (a phone call or something would have been appreciated!!) \r more

Gymagine is TERRIBLE !!!!! I had my son at Gymagine for six months and the coaches for the younger kids are INCOMPETENT and that is being generous to give them that much credit.. The coaches for the younger kids (3-7 year old) are high school kids who do NOT know how to deal with younger kids. Half the time the coaches do not show up and then they scramble to find a fill in coach so they either consolidate 2 classes into 1 or they cancel the class all together. When they do show up, they do not know how to coach young kids, they are ineffective to communicate instructions. They do not demonstrate the activities to provide a visual so the kids can see what is being asked of them. I recently took my other son to a birthday party and it looks like they have actually gotten worse. My son takes gymnastics at a different gym and understands the basics but he completely shut down at Gymagine and refused to participate after 15min because the coaches do not interact with kids, they do not demonstrate moves and they do not provide any personal instructions. There were 4 instructors at the party and none of them provided any assistance or extra instructions to kids who were unfamiliar with a gym environment. There were kids crying and scared and needed a little assistance to walk across a balance beam and you would think someone would help the kids. Gymagine solution to kids crying and being scared was to provide instructions over a loud speak (P.A. system). If you are considering this place at all then take the free class and try one or two of the other gyms before you sign up. Once you participate in a gym that has competent instructors then you will not sign up for gymagine. There are gyms in Everett (leading edge) and in Mount lake terrace (cascade elite). I live close to gymagine and the extra drive time to a different gym is well worth the investment. In summary, the coaches at gymagine are high school kids with no experience and they have ZERO work ethic. more