top 10

Gurnee Hyundai

Claim
marker

6251 Grand Ave
Gurnee, IL 60031

marker
(847) 249-1300
Incorrect info? Correct your listing
Photos
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Gurnee Hyundai - Gurnee, IL
Reviews
( 98 )
( 6 )
( 5 )
( 5 )
( 6 )

Best

My needs were very basic - I just brought my car in for an oil change - but they were able to get it in right around my appointment time, and completed it fairly quickly. The only...

Worst

THE OIL LEVEL ON DIP STICK WAS NOT CHECKED AFTER FILLING WITH NEW OIL AND TOO MUCH OIL (~2 PINTS OR MORE) WAS ADDED FOR THE PAST ALL OIL CHANGES. THE DIP STICK HAS PERMANENT MARK...

Exceptional and honest 5/26/2014

Figured out a problem 2 other mechanics couldn't. Honest and considerate. No B.S. Trustworthy. more
Reply | Report abuse |

They always are friendly and responsive to our needs 5/13/2014

I think this dealership has one of the best service departments I have ever used. more
Reply | Report abuse |

Great service! 5/13/2014

Mark and David are very accommodating and provide quick, friendly service. more
Reply | Report abuse |

Did not fix my problem 5/12/2014

I brought my 2 year old car in for not starting. I had done some research before bringing it in on the car's forums page, and it was a somewhat common problem. Instead of them listening to me and looking it up, they simply replaced the battery and sent me on my way. It worked for another 3 starts and back to not starting. It is not the battery because jumping it does not work and the lights do not dim. more
Reply | Report abuse |

Happy customer 5/9/2014

The sales man was polite and curtious and knowledgable. We did not feel pressured by him while we were there. We felt that he gave us the best deal that he could have. more
Reply | Report abuse |

Editorial review from Citysearch 5/4/2014

The salesman was pleasant and low key. He didn't try to pressure me into anything that I wasn't looking for. The finance person was also nice. The overall experience was probably the best new car buying experience that I've had.\r more
Reply | Report abuse |

Knowlegdable & Personable 5/4/2014

I won't go to any other Hyundai dealership for service on my Hyundai. This is my second Santa Fe and I always go to David at Gurnee Hyundai because he remembers me and the dealership is fair in pricing and they do the work needed correctly the first time! They go above and beyond!!! more
Reply | Report abuse |

Editorial review from Citysearch 4/28/2014

He listened to what I wanted and found a car that fit our needs immediately. He listened to our offer and returned with what we were willing to negotiate with and got us into finance to complete the transaction efficiently.\r more
Reply | Report abuse |

I got in without an appointment 4/26/2014

I was disappointed that I would have to pay for some plastic parts for the backseat cup holders that broke. Service told me I needed a whole new part for around $500 more
Reply | Report abuse |

fantastic 4/21/2014

He was patient The salesman showed us various cars that we requested to make a comparison. We are very pleased at the end result if the whole purchase made at this dealer. more
Reply | Report abuse |

great deal 4/18/2014

I had been in communication with Sergio for a couple of days. He followed up consistently, and I finally went in to check out a few options. We looked at a few cars on the screen and finally tested the Toyota Camry. Overall it was a good experience. I got a great car for a great deal. more
Reply | Report abuse |

very friendly service 4/16/2014

prompt / courteous more
Reply | Report abuse |

friendly staff clean area 4/15/2014

I've always had a good experience there more
Reply | Report abuse |

Nothing great about this place. A Nightmare. 4/11/2014

This has been a Nightmare that wont go away for a least 6 month so I could get rid of it. If it don't kill me or somebody else first. I am afraid to drive it could it stop after 12 hours of my purchase. Driving it doing rush hour on the highway almost had a major accident Thank The Lord! Took it right to the dealer manager told me I had to wait bring it back tomorrow the person sold it to was not in , also told the rest of the staff not to talk to me and they didn't. I was going to leave the car there. but I was told the di have a car for me to use. Now Remember my life just flash in front of me and they want to get back on the road in this same car that suppose to be in good condition. Had someone to drive it home and bring it back the next day. had to leave it at dealer over night they said it was a bad transmission that is cover under a warranty. why not fix the car before making a sale and killing people. Horrible Nightmare!!! Why do we truth car salesmen with our lives. We almost giving it to the DEVIL. They don't care just want to get a deal. those review couldn't be right!!!! more
Reply | Report abuse |

Excellent 4/3/2014

Excellent experience in all aspects, the sales person was knowledgeable and helping. The finance person was transparent and honest. The information provided was very helpful and even Jim could set up my Blue Link access. more
Reply | Report abuse |

Editorial review from Citysearch 4/2/2014

Christie and Sean were very helpful today. We've done business here several times in the past and the dealership was our first stop today. We were able to come to a deal with mininmal effort. I will highly recommend this dealership to my friends and family as I have in the past.\r more
Reply | Report abuse |

Satisfied Customer 3/31/2014

Except the desired colored vehicle availability on the expected date, rest of the experience is wonderful. Jim was exceptionally helpful and quick in addressing the questions. Very good experience overall. more
Reply | Report abuse |

Editorial review from Citysearch 3/30/2014

Great! Christie was awesome! She did a fantastic job, very easy going, kept us within our budget and price range, didnt haggle us, and was very honest! Couldn't be more perfect of a sales person that started 3 weeks ago! more
Reply | Report abuse |

Service dept. 3/30/2014

Great service dept. more
Reply | Report abuse |

pleasant personnel 3/28/2014

washing the car is good but could be better if they would dry car and vacuum the inside more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Gurnee Hyundai is part of the largest dealer group in Chicago, with numerous customer and service awards!

Owner Message

  • At Gurnee Hyundai, we strive to make customer service our top priority. As a member of the Bob Rohrman Automotive Group, we have access to the largest used, pre-owned, and certified vehicles in Chicagoland. Gurnee Hyundai has Certified Hyundai, Hyundai Parts, Hyundai Service, and New Hyundai. Gurnee Hyundai offers special incentives, deals, and leasing on Hyundai Genesis, Accent, Sonata, Santa Fe, Tucson, Veloster, Elantra, Equus, Veracruz. Gurnee Hyundai serves Chicagoland, Gurnee, Wisconsin, Cook County, Lake County, DuPage County, Will County, Chicago, Western Suburbs, Northern Suburbs, Aurora, Naperville, Arlington Heights, Palatine, Schaumburg, Woodfield, Libertyville, Wheaton, Evanston, Highland Park, and Illinois.

Additional information
  • Hours: Mon-Fri 7am-9pm, Sat 9am-6pm
  • Payments: American Express, Cash, Discover, Master Card, Visa
badge