Green Mobile

Claim
marker

301 Westport Rd
Kansas City, MO 64111

marker
(816) 561-0767
Incorrect info? Correct your listing
Reviews
( 5 )
( 1 )
( 0 )
( 0 )
( 2 )

Best

Fixed my phone. Saved money. Enough said.

Worst

Bought a phone for my son, had a loud buzzing noise when he talked. It was impossible to use. Tried to call green mobile several times, always a recorded message never had anyone ...

Editorial review from Citysearch 11/11/2012

Go to google and type in The Green Mobile Scam - - - - I am pushing a petition against them. I had found a large amount of receipts that they had but was not attempting to look for any customer's receipts - and on the receipts were not any phone numbers nor addresses - not even the type of product or transaction. My name is Johnny Gabel with DisXo Technologies and this company needs to be shut down for GOOD.. . I tried to help this company and they even scammed me thinking it was just their past employees.. hmm. -10 negative! more

Editorial review from Citysearch 7/27/2012

*WARNING* -SCAM- If I could give this a negative ten, I would! I am an ex-""employee"" of this store. How can I scream SCAM!!!!!!!!!! Worked for this poor excuse for a small business and not only is the place a rip off to customers, they screw their own ""employees""! Here are a few examples that I witnessed first hand: \r -CUSTOMER RIP OFFS-\r * They do not inform any unknowing customer that if you have your phone repaired by them, it voids any warranty you may have for good. Period.\r * DO NOT LEAVE YOUR PHONE WITH THEM FOR REPAIR! In my time of being there, I witnessed several phones not working correctly after repairs. Little do people know, when you drop it off, they have you sign a waiver stating any damage and any lost information is not their fault. And to top it off, their ""Tech"" is the only employee who also carries the title of Store Manager, who they require to have NO EXPERIENCE repairing phones. (They trained me for two days, I observed four phones being repaired-two of which did not work after the repair. Then they threw me to the ""wolves"".) They have you watch a YouTube video on how to repair the phones. PEOPLE! You can do this yourselves! Purchase the parts off of ebay-that's exactly what they do! They DO NOT give refunds. No questions. You'll be lucky to get 25% off of a used phone in stock if your phone doesn't work upon pick up. And you still lose the repair cost!!!! Ha!!! It's a joke! I can't believe they are still in business! \r *You are better off selling your used phone on craigslist! They will buy it from you for less than half than you could sell it yourself for. \r *Be careful when you purchase a phone from them! It does come with a 45 day warranty...BUT they are VERY STRICT about you having YOUR copy of your receipt and it not being one day over 45 days! And ABSOLUTELY NO CASH/CREDIT REFUNDS NO MATTER WHAT!!! Just remember: this business is not driven by good customer service. Their motto is more like get everyone's money that you can, and once you do-rather than refunding anything, offer them a discount if they give you more.\r * This doesn't touch the horrible service from not caring about customers to not having cash in the register for transactions.\r -EMPLOYEE RIP OFFS-\r * They employ one person at the Kansas City location. Remember, this place is open 7 days a week. M-F 9a-7p, Sat 10a-5p, Sun 12n-5p. Do the math, at minimum (not including staying after to do closing paper work) this person is working 62 hours a week. With NO DAYS OFF!\r * Not only do they over work their employees, they have found a way to scam as well. They claim you as an ""Independent Contractor"" in order to duck paying employee comp insurance and unemployment insurance. They leave you to pay your own taxes, with no social security or medicare deductions. They tell you to take money from the register for your pay and if it's not there, you don't get paid. No paper trail of hours, etc.\r * They UNDERPAY badly. You are paid SALARY at $500/week for 62+ hours. Do the math. At the most, they are paying $8.50 an hour with no overtime pay. ??WHAT??!!!!\r * Then, when you quit because you've had enough, they don't pay you for any time they owe you. They owe me $1100 I am having to pursue in court. I talked to a previous manager, who informed me they owe him $1400, and owe the manager before him a ""good chunk"" as well. \r * Now to see reviews where they are telling customers the ""EMPLOYEE"" sold them the phone and are responsible for it rather than the company! This repetitive abuse is getting really old!!! All I can say, is that will NOT stand up in court, as there is no contract to make these EMPLOYEES independent contractors and there for are not responsible for the merchandise the store is selling. What a joke for real!!!\r \r THE BEST ADVISE I CAN GIVE YOU ABOUT THIS PLACE: STAY AWAY!!!! more

The worst customer service 3/8/2012

Bought a phone for my son, had a loud buzzing noise when he talked. It was impossible to use. Tried to call green mobile several times, always a recorded message never had anyone answer. Funny a cell phone company that doesn't answer the phone. Drove a long distance in to have it looked at. The man said he would have to talk to the manager to see what could be done. he took my number on Monday today is Friday still no call. I am tried of texting and calling. The man at the counter really seemed like he had no intrest in resolving the problem. Will NEVER spend a penny with them again!!! more

These guys are super 12/14/2011

Fixed my phone. Saved money. Enough said. more

Charger 12/14/2011

I bought a charger from this store last week. They were extremely nice and worked quickly so that I didn't have to wait long. I have been there several times and it is always a pleasant experience. more

Great Customer Service 12/14/2011

I came in lookin for an iphone and walked out with an android. Sarah knows so much about phones and I'm glad she talked me into it. Love the androids now. more

Iphone 12/14/2011

My Home button stopped working on my phone and I took it and joel fixed it while I waited. Convenient. Will send definetly send people their way. more

Great Phone 12/14/2011

My 2 year old dropped my phone in the toilet last week and I needed a new phone bad! I DID NOT want to get back into a contract. A friend told me about Green Mobile and I went and got an Iphone 4! Lovin it. Kris is friggin hot too. more

Green Mobile 11/21/2011

I am the store manage of the Phone Recycling Center. We ordered a part for this customer that took longer to arrive then expected. I emailed the customer on a daily basis to make sure she was in the loop as far as to what was going on. We did everything to try to resolve this but the customer insisted on taking her phone elsewhere. Since the part was ordered and paid for we were not able to refund the $50 per our policy but we did provide the customer with the part. We do everything we can to make sure that our customers are happy. more

Run Away from This Scam 10/28/2011

These guys have a perfect scam. Take a $50 deposit to repair your phone, but never repair the phone. Never attempt to repair the phone. Then after days of frustration, give the phone back but keep the $50. It's easy money and no work. Add on the rude, unprofessional, and disrespectful conduct of the manager and you have a perfect non-business business. more
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Neighborhoods: Old Westport, Midtown - Westport
badge