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Grand Prairie Collision

4.3
49 reviews
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id: 30836155
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701 East Palace Parkway
Grand Prairie, TX 75050

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(972) 961-7301
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Auto Body Shop

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Reviews
( 38 )
( 3 )
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( 8 )

Best

I wanted to say my experience with Grand Prairie Ford has been outstanding. From the first time I ever step foot there, everyone I’ve dealt with have been very helpful and knowled...

Worst

Grand prairie Ford Sucks! Keith Sheldon, their general Manager, and Ron Smith, a slimy sales rep are gutless, lying-scumbags. I sent a friend of 20 years as a warm lead to thi...

Editorial review from Citysearch 12/5/2012

Great work, they kept in contact and that?s a plus! more
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Editorial review from Citysearch 11/5/2012

I enjoy working with Ms. Natalie Hightower! more
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Editorial review from Citysearch 10/18/2012

Everything was done as promised. more
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Editorial review from Citysearch 10/15/2012

Excellent in every way! more
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Editorial review from Citysearch 10/3/2012

My car buying experience with Grand Prairie Ford was excellent. The whole process from the salesperson to finance to the signing of the paperwork considered a good experience. more
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Editorial review from Citysearch 9/18/2012

Johnny Crecy was a great service advisor. more
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Editorial review from Citysearch 8/24/2012

BEWARE of Service Department. They took my vehicle in to service due to a check engine light. I rented a car and they said they would have it repaired the following day. Here I am 3 days later no one has even looked at it. I am out $140 in rental car fees and now I have asked them to give me my vehicle back so i can take it to a real service center. And to think I was about to let them do my other 2 vehicles hail damage! Not ever again! more
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Editorial review from Citysearch 8/15/2012

My husband purchased a F250 from this dealer less then two months ago (not a cheap vehicle). Just days after taking it home we noticed a leak. We called the dealer and we were told that it was overflow and that this was normal. As a precaution, we were told to keep an eye on it and if it worsened to bring it in after we received our warranty information in the mail. The leak did get worse, we waited for the warranty information and brought the truck in. The leak turned out to be a radiator leak..not overflow and not covered by warranty. The dealership refused to fix the issue as they stated it wasn't their problem and we had waited past the 30 days of original purchase (hope you saw my note above that they are the ones that told us to wait) and then charged us over $1000.00 to fix it. more
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Editorial review from Citysearch 8/9/2012

Just wanted to let you all know Johnny Crecy is an asset to your company. He went above and beyond to ensure my vehicle was top priority by keeping me updated on each step. You need more associates like Johnny! more
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Editorial review from Citysearch 8/7/2012

The service that was provided was prompt. The gentlemen was excited to assist me and help me with the problem I had, he got me in and out fast, that I was early for work, even though I had called to let my job that I was going to be 2 hours late. Thanks I was very happy. more
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Editorial review from Citysearch 8/2/2012

The service I received was excellent. Each issue I had was addressed and the car was repaired in a timely manner. Everyone at the dealership was great to work and kept on top of things and kept in contact with me. Thank you. more
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Editorial review from Citysearch 7/10/2012

We bought the F-150 Lariat in 2010 and we are very happy with the truck as well as with the service at Grand Priaire Ford. Thank you! more
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Editorial review from Citysearch 6/15/2012

Grand prairie Ford Sucks! Keith Sheldon, their general Manager, and Ron Smith, a slimy sales rep are gutless, lying-scumbags. I sent a friend of 20 years as a warm lead to this poor excuse for a car lot, and they ripped her head off. Both Keith Sheldon and Ron Smith were both two gutless to return an email or phone call. And, apparently they are too gutless to respond to the BBB. Grand Prairie Ford has an F- rating with the BBB buyer beware!!!!! more
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My service writer was fantastic. Good 6/12/2012

My service writer was fantastic. Good company employee and also looked out for his customer being handled properly. He went the second mile taking care of his (your) customers. I've recommended him and GPF to friends and they have come to see you. They were as well pleased as we. Give David a pat on the back and a day off for doing an outstanding job serving the customer of GPF. Right now, you team is doing a very good job! more
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Thank you all! 5/18/2012

Very knowledgeable and courteous staff! They have a really nice group of people that help you with your vehicle and answer any questions you may have. Great job!! more
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Thanks Greg! 5/3/2012

Greg was extra special to me. He went the extra mile for me. I had shoulder surgery recently and he made sure the inside of my vehicle was vacuumed out and clean. I really appreciate the extra effort. Thanks Greg! more
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Best ever! 4/23/2012

Great compliments for David Steen who always goes out of his way to make sure myself and my family feel appreciated at Grand Prairie Ford. Repairs are always proper and complete and you group is excellent on fast turns of preventive maintenance issues such as oil changes and tire rotations. Great job! Again, a special thanks to David Steen. more
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Impressive dealership! 4/5/2012

I was so very impressed with the initiative that GP Ford took to wash my dirty Jeep before returning it to me at no cost! Thank you so very much!!! I?m very impressed!!! more
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Beware 3/30/2012

Beware - If you feel like getting the run around and being treated awful then go to Grand Prairie Ford. Our visit was less than even unsatisfactory. Our first sales person could not even locate keys to one of the vehicles we wanted to look at. Then the one we wanted to drive had no gas. Really!! Yes, that's challenging but the next step was the worst. Mr Ivy was awful! I was shocked at his unprofessional and rude behavior as a member of the GP Ford staff. I would rate our visit as threatening, unprofessional, unsatisfactory, shall I continue... proceed with caution. The process forced one star which was not my choice! more
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Owner Message

  • Welcome to our auto body shop in Grand Prairie. Our collision repair shop serves the entire DFW area and is here to help get your car back in good health. We offer a full range of services, including painting, electrical diagnostics, body work, structural repairs and more. Visit Grand Prairie Collision online or in person to get help today.

Additional information
  • Hours: monday: 07:00-18:00, tuesday: 07:00-18:00, wednesday: 07:00-18:00, thursday: 07:00-18:00, friday: 07:00-18:00, saturday: 09:00-12:00
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